Professional Aquatic Services Inc

A45 REVIEWS

Founded 1986 • Angie's List since January 2014

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Hours

Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM

Company Contact

PO Box 953845

Lake Mary, FL 32795

Description

Professional Aquatic Services is family-owned and operated. Our owner has been in all aspects of the swimming pool industry for over 30 years (new construction, renovation, and service/repair). We provide a variety of pool cleaning services, repairs, and renovations that will keep your pool looking and performing at its best. Whether youre looking for weekly pool service or a complete new look for your pool, we're standing by ready to help. We fix and replace everything on residential pools including motors, timers, lights, heaters, filters, pool pumps, valves, plumbing, tile, VGB Compliant drain covers, automation, in-floor cleaners, automatic pool cleaners and much more. We also provide complete deck, tile, and interior renovation....

Verified Reviews

45 Total Reviews
Read reviews by category
Pool and Spa Service (45)Pool Sales Construction and Installation (2)
Showing 1-10 of 45 reviews
C

RATED

12/29/2019

Poorly. The chemicals were usually maintained adequately, but not always. One time when we had a major clarity issue, it took me reaching out to the technician directly (who was the one employee who seemed to care about the service provided by the company) in order for it to be remedied. The major issue I had was that their technician broke our pool chlorinator while removing the cap to replace th...

DESCRIPTION OF WORK
General pool maintenance

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/29/2019

SERVICE PROVIDER RESPONSE

It is very unfortunate that this situation - the breaking of this customer's inline chlorinator - led to his cancellation. We always do everything we can to provide the best customer service possible and own up to any issues that are our fault. We also did not need to go out to the customer's pool to see what was going on because the technician had provided very clear pictures of the issue; there ...
A

RATED

05/12/2019

Excellent!!! The tech was punctual, very friendly and courteous. I HIGHLY recommend this company.

DESCRIPTION OF WORK
fix a leak in the pool pump filter

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/10/2019

A

RATED

02/02/2018

Very well, the technician was very professional and knowledgeable

DESCRIPTION OF WORK
The pool pump didn't have any pressure.

CATEGORY pool cleaners

COST $65

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/01/2018

F

RATED

01/26/2018

The service man stated that they put the owner son in charge and he is clearly either uninformed or stupid. He is lucky I was talked out of destroying him with my CIA position. He is such an idiot he will self destruct. NEVER HIRE THEM!!

DESCRIPTION OF WORK
A 15 min unclog of pool motor. The service man just confirmed that. He said “ we only diagnose problems and there is a minimum charge of $180 for work. The offer said for “ service.

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/13/2017

SERVICE PROVIDER RESPONSE

This customer does NOT own the house/pool at this address. Nonetheless, he bought our $39 Pool or Spa Service Call and 1 Hour of Equipment Diagnosis and met our technician there. This service only includes the diagnostic and no repairs as indicated in the description. After our diagnostic on 11/20/17, a repair was recommended (along with a price). We were informed by the customer that he did not o...
A

RATED

01/04/2018

They came on time, diagnosed the problems, gave us alternatives for repairs, and educated me a bit on my system.

DESCRIPTION OF WORK
inspection and rrepairs on pool at newly purchased house

CATEGORY pool cleaners

COST $250

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/04/2018

A

RATED

12/04/2017

Evaluated, made valve position correction, recommended to install new water jet module

DESCRIPTION OF WORK
Pool Jets Repair

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/30/2017

A

RATED

10/26/2017

The technician was prompt, friendly, professional and thorough. He quickly and correctly diagnosed the issue and told me how to do the simple fix. No more bubbles and I'm a very happy and grateful customer served!

DESCRIPTION OF WORK
we had an air leak leading to noisy bubbles flowing into the pool

CATEGORY pool cleaners

COST $39

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/24/2017

A

RATED

10/17/2017

Awesome, they even charged less than the original quote because they were able to find and re-use some of the old equipment that left in storage.

DESCRIPTION OF WORK
Full clean out of a pool that had been unattended for 3 years at an unoccupied residence. Extremely dirty and overgrown in and around the pool. Filter and pump were also missing along with some pipe and electrical. Devin with Professional Aquatic Services did an amazing job getting everything cleaned, re-piped and re-wired.

CATEGORY pool cleaners

COST $1,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/10/2017

A

RATED

10/04/2017

They came in and did some work for me. Everything was great. They did some work on the heater on my pool. They were prompt. They were thorough. They were just excellent all the way around.

DESCRIPTION OF WORK
Work on pool heater.

CATEGORY pool cleaners

COST $250

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/25/2015

A

RATED

08/19/2017

Great. Rapid diagnosis, relatively (needed a part) quick fix

DESCRIPTION OF WORK
Intermittent problem with spa heater

CATEGORY pool cleaners

COST $450

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/01/2017

Services Offered

Weekly Pool Cleaning, Repair, Remodeling - Complete Deck, Tile, & Interior Finish Renovation. Energy-Efficient Pool Equipment, Pool & Spa Automation, Salt-Chlorine Systems, Pool & Spa Lights & Bulbs, Pool Filters, & Heat Pumps Installation & Repair.

Services Not Offered

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General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.