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Interior Design reviews in Lake Hamilton

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  • Ms. Mercer represented this used and in good condition set as Thomasville to me and others looking in the store.  Due to that and the cost of $450 for the small table and chairs, I decided to buy it.    It seemed like a good deal for a name company item, and I paid by check to avoid her paying charges to credit card service .    My husband and I picked it up a few days later when I decided to get the hutch and again heard her say it was Thomasville.  After we drove off with the table and chairs, my husband pointed out to me that the items were imported...he noticed metric screws when he took the table legs off....Taiwan stickers under the chairs and could not be Thomasville.    I called Ms. Mercer when we got home, told her the discrepancy, and asked if I could get my money back if he was upset when I told him I also bought the hutch.  She said all she could do was give me a store credit....although she knows I live in Fl, only in Indiana for a few months a year.  Since I already had the table and chairs, would I choose a different hutch?   I did not check under the chairs as I used to be an interior designer and thought a fellow designer would not misrepresent an item she was selling in her store.  She claims she has been in business for 27 years.  It was misrepresentation, and she had an obligation to know what she was selling.  
    She claimed that the owner who put the items on consignment told her it was Thomasville.   I asked her if she checked underneath for the Thomasville name, and she admitted she did not.  She contradicted herself then by stating that she didn't put "Thomasville" on the receipt so she didn't do anything wrong!   To me, this indicates that she knew it was a knock off.    Later she tried to say that she told me and others that she "thought it might be Thomasville".
    I asked her the second time I was there how she works on consignment....she said "50/50 but for an oak table, it would not bring much as you can see from this Thomasville set. " 
    When I showed up to pick up the hutch, she didn't have it emptied out since Friday....this was Wednesday.  She thought I would have called her.  When I asked if I was supposed to, she said, "no".   She stated today that she was sorry for the "misunderstanding" but I got it at a good price.   $220 for the hutch and $450 for the table and chairs.   It was obvious there was  
    no use in talking to her further.  Anyone buying from her should be warned to check out the merchandise as she is interested only in making a sale.
    - Charlotte R.
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Interior Designers in Lake Hamilton

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