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Home Improvement reviews in Lake Hamilton

  • A
    I've had the Tree Lady Company out to my property on several different occasions. Kim is always a wealth of information when it comes to the requested work and all trees on the property. She is very knowledgeable and always happy to share that knowledge. They were quick to get me scheduled and handled all of the arrangements with the crane and power companies. When it came time for the work to take place the crew was extremely efficient and safe.
    - Chuck H.
  • F
    Ms. Mercer represented this used and in good condition set as Thomasville to me and others looking in the store.  Due to that and the cost of $450 for the small table and chairs, I decided to buy it.    It seemed like a good deal for a name company item, and I paid by check to avoid her paying charges to credit card service .    My husband and I picked it up a few days later when I decided to get the hutch and again heard her say it was Thomasville.  After we drove off with the table and chairs, my husband pointed out to me that the items were imported...he noticed metric screws when he took the table legs off....Taiwan stickers under the chairs and could not be Thomasville.    I called Ms. Mercer when we got home, told her the discrepancy, and asked if I could get my money back if he was upset when I told him I also bought the hutch.  She said all she could do was give me a store credit....although she knows I live in Fl, only in Indiana for a few months a year.  Since I already had the table and chairs, would I choose a different hutch?   I did not check under the chairs as I used to be an interior designer and thought a fellow designer would not misrepresent an item she was selling in her store.  She claims she has been in business for 27 years.  It was misrepresentation, and she had an obligation to know what she was selling.  
    She claimed that the owner who put the items on consignment told her it was Thomasville.   I asked her if she checked underneath for the Thomasville name, and she admitted she did not.  She contradicted herself then by stating that she didn't put "Thomasville" on the receipt so she didn't do anything wrong!   To me, this indicates that she knew it was a knock off.    Later she tried to say that she told me and others that she "thought it might be Thomasville".
    I asked her the second time I was there how she works on consignment....she said "50/50 but for an oak table, it would not bring much as you can see from this Thomasville set. " 
    When I showed up to pick up the hutch, she didn't have it emptied out since Friday....this was Wednesday.  She thought I would have called her.  When I asked if I was supposed to, she said, "no".   She stated today that she was sorry for the "misunderstanding" but I got it at a good price.   $220 for the hutch and $450 for the table and chairs.   It was obvious there was  
    no use in talking to her further.  Anyone buying from her should be warned to check out the merchandise as she is interested only in making a sale.
    - Charlotte R.
  • A
    I never used Promag Energy before but they where referred to me by a friend. Technician arrived at my home on time and was very clean and organized. He explained all my concerns in detail. The technician was very respectful and very knowledgeable. I have very bad allergies and technician showed me why they have been acting up when I get home. I had mold all in my unit. I couldn't afford to get a new unit and they helped me out with no payments for one year. I am very blessed to have found Promag. I had a very good experience with this company and will be using them in the future.
    - MARICELA G.
  • A
    Very well. Very professional in initial contact and answering all questions. Gave me suggestions and an estimate of costs. Arrived on time and finished project in the time period estimated. The results even exceeded my expectations!
    - Heidi B.
  • F
    We have a Home Warranty company, but they couldn't find someone in our area that could come out that day.  We had turned our water off at the main valve so water wasn't flooding our house, but we had no water!  By the end of the day, they gave us permission to call a local company to come take care of the problem.  We called this company after hours (6pm) for an emergency water leak.  We left a message on their answering machine and never received a call back.  Luckily, our Home Warranty company did come through the next day so our problem was taken care of by someone else.  Even if this company couldn't come out that night, it would have been nice to have a phone call back to at least acknowledge the call. 

    This may be a great plumbing company, but customer service is lacking.
    - Eric E.
  • A
    They are really quite good and very accommodating. They charge a standard price like everybody else so it is acceptable. We've used them for 15-20 years and we will absolutely continue to use them. We've probably used them a dozen times and they have always been A-rated; otherwise we wouldn't continue to use them.
    - Robert T.
  • A
    We use them all the time and we have a contract with them. They have cut our grass for 15 years. We used to pay them $200 a month but they had to add a fuel charge so now we pay $220 a month because the cost of gasoline is so high. They bring a crew of about 4 people and they are gone in just a little bit over an hour. They also do landscaping.
    - Robert T.
  • A
    unknown
    - Keith C.
  • B
    They were efficient and nice. We were happy with them.
    - steven d.
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Home Improvement Services in Lake Hamilton

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