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Find Top-Rated Lake Buena Vista Tile Installers

There are 28 top-rated tile installers in your area.

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Tile Installation reviews in Lake Buena Vista

Real People ~ Real Reviews ~ Real Results

  • It went terribly. This has been going on since February. We have a tiled wall between the shower and the bathtub that needed to be repaired. We found out there was a leak in the marble shelf that held up the shower stall. The handyman they sent pulled the whole wall out and started to replace it. He didn't measure it properly and the wall was too short. So he "fixed" it by assembling an extender on the shower. We had also contracted with this company to repair our shower in our other house that my father lives in. When he finished both projects, both showers are leaking. we had multiple problems, including the showers leaking into the repaired wall and multiple colors of tiles in the repair on both houses. After several repairs by a second handyman that the company sent out, we still had same problems.

    Paul, the manager who I was working with at this point, claimed the water damage in the wall was because of the shower stall which the handyman guaranteed would be water tight but at this point (which was May) but now Paul demanded the only way they would guarantee the work was if I repair or replace the shower stall. I did contract another company to do this and we had another shower stall replaced. When the old "defective" shower stall was pulled out, I saw and photographed the proof that there was damage underneath in the form of a crack where the shower stall had been reinstalled by the first handyman. I found these pictures again and will post when I figure out how to do that on here. At that point, the handyman the company sent out said that they had not repaired the wall in the first place so he didn't have to fix it. I had shown him proof on the last visit, in form of receipt and pictures, that the wall had been replaced by the company.

    The company sent out a third person to repair all the problems. The tile was fixed but the stains of the continuous water damage remain, along with cracks in the repairs outside the shower. There are also still cracks in the tiles placed by the third handyman. I was originally promised a partial refund only on the second house if I signed some paperwork concerning the repair but there are so many problems, I don't even know where to begin to get them all repaired. The second home has still yet to be repaired.

    Updated: I did file this complaint because I had not received a call back after numerous complaints and no paperwork along with a refund check. Jesse from the company did finally contact us and has visited both homes and promised a resolution. I will keep this updated with what happens.

    Second Update: 11/14/2015 - The third person who replaced the tiles (his name is Adam) was sent out again. As of now, our work is in progress and we are still being worked on. I will update this space with more information in the future.
    - Damian T.
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Tile Installers in Lake Buena Vista

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