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Carpet Cleaning reviews in Kenneth City

  • A
    AmeriScot Clean Inc
    He cleaned all the carpeting in the condo. It dried fast, it looked really good. I will hire him back to clean them again. He called and said he was running late, he was courteous, he did a good job, and we look at the carpet today and we still marvel on how good it still looks. We had it done on Jan. 3, 2018. A+job
    - Joyce C.
  • F
    RugRats of Tampabay
    In my opinion, this company is a SCAM. "Joe" at Rugrats was given two wool carpets to clean. The Karastan Kirman (4x6), a 100% woven wool carpet (see photo), was purchased new in 2008 and laid in an area of the living room that received ZERO foot traffic---No kids, No pets, No stains, No wear, home to 2 professional people that travel frequently. It was vacuumed regularly, but had never been professionally cleaned (photo of entire carpet BEFORE cleaning). The second carpet (5x8) was also 100% woven wool, albeit purchased in an antique store and had some minor fiber deterioration along one edge. This carpet had no visible stains, but did get a bit of foot traffic as it was positioned at the foot of the bed in the master bedroom (Photo of carpet BEFORE cleaning) We do not wear shoes in our home. The carpets were to be cleaned and returned. I was scheduled to be out of the country for the later part of May thru June, and consequently left the carpets "rolled" as they were delivered in late May, until our return. This is noted on the "Work Order Contract." When we returned home, we unrolled the Karastan carpet which appeared to be matted down and completely untouched (See close-up of Karastan carpet AFTER cleaning). In fact, it did not even appear to have been vacuumed. My husband served as a second set of eyes and came to the same conclusion: The carpet appears to have been untouched! I contacted Rugrats twice within a 2 day period before I got a return call. The woman that answered the phone said that a manager would call back. That NEVER happened. I did get a call from "Joe," the tech that came to my house to pick up the carpets. When I told him that the Karastan carpet did not look as though it had been touched, he began to point fingers. First, he said that he cleaned the carpets personally and that they were so dirty that they clogged his machine, twice! Funny thing that he had told me that EXACT same story when he picked up my carpets, only it was his previous client's carpets that gave him the trouble! Did he forget that he already told me that story?? Then he told me that I should have had the carpets cleaned once a year! In reality, Karastan's website recommends that wool carpets only be cleaned "when your Karastan rug appears dirty" (see [*** Link removed ***] Well, my rug did not appear "dirty" but as we were moving into a new house, I felt that a thorough cleaning would be a good idea. After attempting to shift the blame to me, he had the nerve to call me a liar about the age of the carpets! Really??? I abruptly ended the phone call when he became rude and disrespectful. He never offered to re-clean the carpets, extend a refund, or even politely apologize! This company charged FOUR TIMES the amount quoted by Tinney Carpet Cleaners, but I took the chance based on previous reviews that this company was MUCH better. That was a mistake. In my candid opinion, this company is a scam and I can not recommend them on any level.
    - Patricia W.
  • B
    Master Performance Cleaning Service
    They call me every week, even though I haven't used them in over a year. He said my contract will be up by next Saturday. He keeps calling, but I still haven't used it. They ended up knocking a chunk of wood out of one of our chairs running into it with the machine. The original price wasn't too bad, but then with all the things they kept adding to it, it got to be around $300.00. They did get here promptly. 
    - Evelyn A.
  • A
    Top Notch Cleaning Inc
    ed these kind of services.Great company to work with.  First they are great in communication.  They returned calls promptly and confirmed scheduled appointments.  Jeff worked extremely hard, was courteous and thoughtful.  He always made sure that he wiped his feet before walking into the house.  Everything looked great when completed.  Highly respect his business ethics and compassionate concern for others!  Great company.  Give them a call!
    - Dorothy C.
  • A
    Doll Bros Carpet Dry Cleaning
    Wonderful! The carpets look and spell like new. They were able to remove almost every stain, many had been there for years! Both technicians Aaron and his sister were very friendly, professional, polite And offered good advise for future stain s. Aaron also offered a lot of local places to visit!
    - Barbara T.
  • B
    Sun Brite Carpet and Tile Cleaning Systems
    The service tech arrived on time.  He was a very nice young man.  I had an appointment so I left him to do the carpets.  I explained that the carpets were old and that I usually do them myself but that my carpet machine was being repaired.  When I got home the carpets were soaked and took forever to dry.  When I do them myself I extract them until they are almost dry.  Some of the areas could have been done better.  For example there was an area near the front door that did not come clean as were some other areas that could have come cleaner with some effort.  I have taken a picture of the area near the front door after the tech cleaned it.  No better than before.  I have my carpet machine back and I cleaned this particular area and took a picture of it.  All the dirt and spot is gone.  So no effort was made on the part of the tech to really clean the carpets and to extract the water out of the carpets so that they would dry in a short time.
    I did speak with I think his name is Ron and explained what happened.  He said he would speak with the Tech but he never called me back.  Since my husband just passed away $99.00 is a lot of money for me to pay for a job not well done.  I will go over the carpets myself and I know they will look better.  The tech didn't leave any notes regarding the carpet - just the invoice.
    I am sorry to give the bad review.  I was hoping the owner would get back to me so that I would not have to give this review.
    - Therese C.
  • A
    Doll Bros Carpet Dry Cleaning
    We were very impressed. The provider was responsive to our initial contact. The provider was punctual, very professional and the work exceeding expectations. We will be more than happy to recommend the Doll Brothers Company to one and all.
    - Harriet J F.
  • A
    Doll Bros Carpet Dry Cleaning
    Trying to sell my place. All the carpets are high quality but the one in the most used room, front bedroom, had become so badly stained and dirty, I thought I would have to replace it to sell.
    A friend rec Doll Bros., said they used a different and much more effective method than the others. I had tried many others and it would look clean for a short period after they were done, but the stains would wick back up very quickly. Doll Bros came, much less odor, and no heavy hoses drageed into the house, and they were great. The carpet looks like new, and stays that way, no old stains wicking back up. They are in a league of their own,  Iwould never use anybody else, ever. The best of the best, no doubt about it. Do yourself a favor, and have it done once, the right way by Doll Bros.

    - edward w.
  • A
    Top Notch Cleaning Inc
    The work went great.  I have used them several times in the past.  They are great.  They are always on time.  They do a great job.  I would use their service in the future too.
    - edward w.
  • A
    G L HANSON CARPET CLEANING INC
    My condo was just painted and a lot of white primer paint ended up on my dark green carpet all through my condo in splatters, drops and smears. Gary got down on his hands and knees and did a spectacular job of getting rid of all of it He cleaned the entire carpet. He was very respectful of my furniture and belongings by slowly and carefully moving everything. The carpet looks great. He was professional and pleasant. He put plastic strips under furniture legs and left me with several pairs of plastic booties to wear. It was a positive experience and I will definitely use him again.
    - lorraine r.
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Carpet Cleaners in Kenneth City

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