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Lawn Care reviews in Jupiter

  • A
    Twin Palms Lawn Care
    John was working in the area when I called and stopped by within 2 hours. He gave me a estimate and returned when he said and completed the work. Huge project. Took all the cuttings to the street for pick up.
    - Barbara H.
  • A
    We have had them for three to four years. They come out every Monday. Its $60 a month. They just do the back. Usually it depends on the season.Sometimes every week, and sometimes every other week. In the summer every week, and in the winter every other week. They show up on an regular basis. They do their job.
    - Donna S.
  • B
    We have had a few problems. Normally they are good about following through with what they do. They kept having someone here, and they didn't let me know they were here. I had to end up having them come back two or three times. He didn't get everything the first shot. Nobody ever knocked on the door, or let me know that they were coming, so I could tell him what parts I needed doing. I didn't want the whole thing ripped off the wall. I just wanted it trimmed up, and there is certain ways to trim it up. It can't go over to the neighbor's yard. They came back three times to get it complete the last time. I don't know why it was the problem. I guess the person they sent didn't communicate very well. That was a problem. When we have the vines cut again, I will be insisted that they contact me before they send someone again, so we can instruct them, so its an one time shot.
    - Donna S.
  • C
    Initially they were fine but the services got progressively worse over time. They would skip services and particularly our hedge was neglected routinely. The promise was to trim it once a month. In reality it was done more like once every 2-3 months making it look badly overgrown and ugly most of the time. Over the last 2 years I made about a dozen complaints and reminders to stick to promised service schedule, it was getting burdensome. After last complaint WE were simply ditched! They said that they do not want to serve disrespectful customers who complain all the time. This is their bar for the customer service. In fairness, when they did the work it was OK, a bit messy but up to a standard, so no complaints here. In a nutshell: it is a mediocre company service wise with lots of attitude and poor customer service ethics.
    - Natalia M.
  • F
    TruGreen Lawn Care - 5810
    Buyer Beware: I don���t normally write reviews one way or another. I am the type of customer that understands ���things happen���. I first was recommended to TruGreen back in the beginning of December 2016 from my landscaper. I had recently replaced my entire front yard with new sod and discovered after the sod was installed that it came with chinch bugs. I called TruGreen when I came home from work one night at about 7pm. The customer service agent or salesman sold me the service right over the phone with some BASIC guarantees. #1��� They always call 24 hours in advance to make sure we are aware they are coming because I have a newborn and was concerned with the chemicals being sprayed without my knowledge. #2 they would fix my lawn���..make it green again! #3 if I was ever unsatisfied I could call back in between services and request a respray. I agreed to the verbal contract (as we were on a recorded phone line) and was told someone would be in touch with me within the next 5 days to set up a service. You can imagine my surprise when I arrived home 3 days later with Trugreen flags on my front yard indicating that someone was there and sprayed. What happened to calling 24 hours in advance to let me know they were coming out?? I was aggravated because this is not what I was sold, but I never complained which is my fault. Two weeks later my wife calls me at work to tell me that Trugreen showed up with no notice and is now aerating my yard. Again, I was not called beforehand. Once again all I want is a GREEN YARD, so I again don���t complain. On the receipt that was left on the door it stated how to water the lawn and mow it. I showed this to my landscaper and he assured me that this is exactly how he mows; again he is the man who recommended me to Trugreen. I double checked my sprinkler system so that I was completely satisfied that my sprinkler was not over watering ( took the tuna can trick that they recommended). On the receipt, it was sated that I should see all weeds die and turn yellow within 3- 7 weeks. 9 weeks later I have the same awful looking lawn that I started with. I have already paid TruGreen approx. $250 by then. So if they come out every 2 months and you are not supposed to see improvements until 7 weeks, how are you supposed to call for a retreat?? I mean Trugreen is supposed to be the ���experts���. Last week was the final straw. I came home from work on 1/30/17 and found a door tag from TruGreen. It was a door hanger to try and drum up some business. On it was a note from the ���Area Manager��� Steve who stated that my lawn was overgrowing with weeds and to please call him so we could discuss what his company could do for me. I called him and played dumb. I asked him if my lawn looked that bad. He stated that he would have never left a note if it didn���t. He then told me the same thing the original guy who sold me the plan did from the beginning with 24 hour call before arrival, ect���. After he was done with the sales pitch I told him that my yard was getting treated but never told him it was from his company, TruGreen. He told me that I should call up and FIRE the company that I am with because they are clearly not doing their job and taking my money. When I finally told him that it was TruGreen he couldn���t back track fast enough. He then stated he was so sorry for the service that I had been given. He told me to call him from now on and to not call corporate as he wanted to make sure that the ball didn���t get dropped. We ended the phone call with him putting in a customer concern ticket and he said that someone would be in contact with me about my issues. Once again imagine my surprise when my wife called me the next day to tell me that TruGreen was spraying my lawn again without calling 24 hours before like they supposedly do. I called the corporate headquarters the next day and spoke with Carl Crawford (sorry if I misspelled) and stated my whole issue. I told him that I didn���t have any faith in the company anymore and my lawn still looks just as bad as it did from day one. I told him I feel that Trugreen should give my money back as they are not providing the service that was explained to me on a recorded line. Again I told him either give me my money back or make my lawn green which I no longer have faith that this company can do. He told me that he wanted to save me as a customer and that someone from the branch level(possibly the GM) would be contacting me no later than 3 business days which was Friday 2/3/17 being the last day. Well, today is Monday 2/6/17 and still haven���t heard anything!! This is truly AWFUL CUSTOMER SERVICE!!! I just want what I PAID FOR!! Obviously after 3 times out and still not getting it right, this company never will. When I called to talk with someone I was told that they only can sell you a new service after hours but all complaints and issues with your account can only be discussed between Monday thru Friday 9-5pm. WOW!!! GREAT BUSINESS MODEL!!!! I will be looking for a smaller company that actually values my business. I also have been told that because of my experience my landscaper will not be recommending TruGreen anymore because of the POOR SERVICE!! As I stated at the beginning I never write reviews but in this case I don���t want anyone else to go through what I have. To top it all off I should have done the research from the beginning, their reviews are awful and I���m sure they don���t even tell the full story!! I will be posting this review on EVERY REVIEW WEBSITE that there is and will be contacting the local news. I don���t want anyone else to be SCAMMED like I was! Josh (Tequesta, Florida)
    - Joshua M.
  • A
    Diamond Landscaping LLC
    Over the two years or so that I have used Diamond Landscaping, Chris has consistently done a good job. I have never encountered another landscaper that is accessible by email, as well as by telephone. Chris has always been responsive to my communications and requests.
    - Thomas W.
  • A
    L&M Nursery and Landscaping
    They were very nice. Two of them came out and worked for one hour. They were very good. It was a special offer for the price. I do not know them but they were nice enough that I would love to get to know them. I would desperately use them again.
    - Alma Jean C.
  • A
    Eagle Window Cleaning
    Window Cleaning - they clean the windows in our main house and guest garage along with wiping down the dust from the interior log structure. We have them pressure wash the exterior logs every other year.

    We have them shovel the snow from our roof. We live at 9,000ft elevation so we get 220+ inches of snow per season.

    Every spring they help with prepping the yard and cleaning our gutters out.
    - Bob L.
  • A
    Gardner's Elite Lawn Maintenance
    All in all the work was spot on. Very clean and he was very particular about what he wanted to do. I gave my input of ideas I wanted but ultimately he made all the calls and as far as what worked best where and the layout of my new palms. He always asked before he did something to make sure I was satisfied which I liked. I'd say the part that most made me happy choose Steve is that he never stopped working. He took his lunch break on site he never left . always had everything with him for the job at hand and really did a great job.
    - Cody D.
  • A
    Gardner's Elite Lawn Maintenance
    Steve and his crew showed up on time with friendly faces to transplant Palm trees and do some mulch work. He was extremely quick for the type of work being provided and I was extremely impressed! Him and his crew worked extremely diligently. Highly recommended. I was impressed so I hired his company do do my regular lawn maintenance ( cut grass, weed whack, trim hedges) and I'm glad I did. He was cheaper than my original lawn company but did better work.
    - Gregg A.
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Lawn Care Services in Jupiter

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