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Find Top-Rated Juno Beach Storm Shutter Installers

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Hurricane Shutter Installation And Repair reviews in Juno Beach

  • A
    From start to finish my experience was phenomenal. Guardian was timely and responsive to all my communication. The install team did an excellent job. The product appears to be first rate and just received its first test by Irma. No rattling or any issues whatsoever even with relentless winds for 12+ hours.
    - Susan B.
  • A
    My initial call was promptly returned and an appointment was set up. On the day of service they called me ten minutes before arrival and arrived at the initial appointment time. They were very professional and knew exactly what they had to do to correct the problems. Everything was completed within ten minutes, and they considered this more of a courtesy call and they did not charge.
    - Kenneth K.
  • A
    John Z and his excellent crew were a real pleasure to work with. They did a truly beautiful job; so much so that my neighbors are now quite interested in having AHP replace their old shutters. The work consisted of protecting 21 four by eight foot glass panels in our 15th floor condo. I recommend them with no reservations whatsoever!
    - Charles O.
  • A
    I called All American Shutters & Glass, the original installers of my hurricane protection, and asked if a damaged Armor Screen panel could be repaired. The lady who answered the phone said she would have to check and would call me back.  2 or 3 days later I  called back and explained who I was.  Her statement "They didn't call you back yet?" indicated they knew the answer but nobody called. She said somebody would call back and within a half hour or so, somebody did.  They indicated the panel could be repaired and bring it on down.
    I brought it to there facility on Donna Rd. in West Palm Beach, FL that afternoon.  They asked to look at the damage, so we unfolded the panel on the ground.  Upon inspection the agreed it was repairable.  I left the item with them but had to ask for a receipt.  They said they would  call me in a couple of days with the estimate.
    After about 10 days, I called them asking for the estimate.  I got the impression that they did not do anything about my issue during the previous 10 days and would  have  to call the subcontractor.  Within a couple of days they called back and indicated that because of the rodent droppings they found, they would have to pressure wash the screen panel at an addition cost that would cost about $175 of the total $375 cost. I had them do it. 
    They said they would call me when completed.
    After 3 or 4 weeks I called them.  The subcontractor still had the screen panel for repair and they would call me when they had the item back.  After a week they called me back and said the item was ready,  
    I picked up the repaired Armor Screen panel and the repair was professionally done and of high quality workmanship. 
    Overall, I got the impression that if I did not call and call, my Armor Screen panel would have just gotten lost in the shuffle.
    As bad as it sounds, over all this was a good experience but a little slow and a little expensive.  Everyone I dealt with was courteous, pleasant and professional; and it was always a pleasure to talk to them on the phone and in person. The work completed was well done and I am pleased with the repair I received.   I think the original price was a little steep but acceptable.  The cost of the pressure washing at $175, I thought was high. (Remember, the cost of the repair was a whole lot cheaper than a new panel so overall I am way ahead.)
    But while I started this process just as hurricane season began, we were now about 6 weeks into the season and I felt time was of the essence so, therefore I was willing to pay the higher price to get it done now.  (I could have pressure washed the screen panel myself but did not want to wait the additional time it would have taken to get it back from the subcontractor, pick it up, wash it, bring it back and then get it back to the subcontractors.
    Despite this, I would use them again.
    - Peter L.
  • F
    Initially, they tried to install shutters that did not match blueprints. They had never been certified.
    Workers damaged porcelain floor tiles by using wrong tools to drill through tiles. (Large holes and cracked tiles.)
    Workers left lighting fixtures hanging loose, which no longer fit after shutters were installed.
    Shutters were installed loosely , which make loud noises with even light winds.
    Sill plates not flush to wall because of poorly installed anchors. (Used caulking to cover mistakes.)
    Did not use caulking where needed, causing water penetration into apartment.
    Locking handle broke during first use.
    Other locking mechanisms seized.

    Rep. nearly broke down front door, screaming threats and demanding final payment before work was completed!

    Complained to Better Business Bureau, but they did nothing but send one email, then closed case.
    - Gregory P.
  • A
    Company is extremely reliable and professional. Very helpful in getting insurance discounts for proper shutters.
    - Susan B.
  • A
    Every aspect of the job from initial estimate to installation was exceptional.
    - John R.
  • A
    On time on budget, and clean on exit!
    - Paul E.
  • A
    - christine l.
  • A
    Excellent workmanship. Cleaned up site as he went along. Stored the shutters neatly when not needed.
    - Karla h.
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Storm Shutter Installers in Juno Beach

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