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A Well Kept Home Inc

Founded 2010 • Angie's List since October 2010

A Rated | 55 Reviews

Description

We are a boutique style residential cleaning and home management company. We currently have only 4 employees and do not use sub-contractors. We are licensed in Duval county, and we have general liability insurance and current background checks. You can see our documentation by visiting our web site and clicking on the links in the FAQs. We offer an all Natural or a Green Cleaning package for the environmentally conscious person. We like to support our local economy so we buy all of our products and equipment right here in Jacksonville even though the Internet might be cheaper. We use high quality, commercial grade equipment and supplies. One thing that sets us apart is that we clean no more than two houses per day. Many times we will only clean one. While we work efficiently, we do not want to hurry and take short cuts in our cleaning. If a technician cleans more than 2 houses, by the 3rd one they are often tired and the quality of the clean may suffer. We give free estimates but will try to ball park an estimate on the phone if needed. We also give back to our community by volunteering in schools, volunteering with Veteran's groups and donating blood regularly. We are strong advocates of our environment so we promote recycling and re-purposing wherever we can. One of our special add on services is properly disposing of your eWaste or other hazardous household waste. We have local references whose names and numbers we don't publish but can provide you with if you contact us....

Other local Pros in your area

A
Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

D

RATED

12/21/2019

We employed Meri and her team for nearly a year. It all began wonderfully, but a few hiccups led to a few blunders. The first odd situation occurred in the middle of our relationship when Meri let me know that her son was ill and would be missing school and tagging along with her for the day. I wasn't thrilled about having a sick child in our home, but I understand that childcare isn't always easy...

DESCRIPTION OF WORK
Housekeeping

CATEGORY house cleaning

F

RATED

08/31/2015

I made an appointment with the owner on Thursday for the following Monday morning.  I asked it it were possible to do a whole house cleaning from 9-2pm  she said she would be here at 9am.  I texted her at 920 to see if i was still on the schedule and she returned a text telling me that she changed my appointment to an afternoon one because one of her workers timing belt went out and had to be brou...

DESCRIPTION OF WORK
nothing

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

I put off responding to this review because I did not know what to say. I am sorry you had a negative experience with our company and for any cleaning company. I try to elevate our status as professionals wherever I can and I am sorry I let you down in any way. In July you had contacted us about cleaning and canceled at the last minute due to your aging pet being sick or dying. Much later you call...
D

RATED

05/10/2015

I scheduled this service because we were having an open house for potential renters. After some back and forth communication, we scheduled a date. I was out of town when the service was provided so I can't directly comment on the person who came. My husband got her started and then had to go to work so she worked without supervision. She told my husband it would take 2 1/2 hours for her to finish....

DESCRIPTION OF WORK
2 1/2 hours of cleaning

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

Ouch! I am sorry we fell short on this job but I do appreciate your honesty. One issue we had is that we had no phone number for you and it made it difficult to communicate as much as we would have liked. I prefer to text some information because then I have a record of what you asked for or the price we agreed on or whatever. But in your case, we had no phone number at all and all our communicati...
A

RATED

04/30/2015

They're perfect. They did a great job, perfect person. You couldn't find anybody better to clean your house.

DESCRIPTION OF WORK
.

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

Hey! I was surprised to see this report from you since you have moved but I hope you are settled in your new place now! Florida is still hot so you are not missing much! Thanks for the positive review and for the tips on baby squirrels! We let our little foster squirrel go back to the wild after he was more mature and it was a success...but we miss him. I have a new affinity for squirrels after ha...
A

RATED

02/26/2015

I have used them once and they were great. I was very happy. They left everything clean. They were thorough. They did what they were supposed to do. I think they were reasonable because I don’t remember anything off the walk. The quality was very good.

DESCRIPTION OF WORK
I used A Well Kept Home for housecleaning.

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

[MEMBER], I thank you for taking the time to write a review about A Well Kept Home! We take customer satisfaction seriously and we do try our best to make our cleaning experience a good one! The cleaning staff we have now is just superb and I want to publicly thank them, too! I read an article recently from Bloomberg Business that stated good employees are what make a good business...not just good...

Services Offered

We are a boutique style residential cleaning and home management company. We love cleaning up pet hair! Our clients like us because we are very flexible with scheduling and we have good communication and customer service skills. We offer one time cleaning, bi-weekly, tri-weekly, monthly and as needed. We can accommodate some weekend cleaning with enough notice. All of our cleaners are very dog and cat friendly. We will tailor the clean to meet your budget if possible.

Services Not Offered

Carpet Cleaning

General Information
Free Estimates
Yes
Payment Options
Check, PayPal, Visa, MasterCard
Senior Discount
No
Emergency Service
Yes
Warranties
Yes