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Electrician reviews in Homestead

  • F
    ELECTRICAL SERVICES UNLIMITED HAS NOT REFUNDED OUR MONEY ($7,426) FOR A PROJECT THAT WAS CANCELLED IN OCTOBER 2018 NOR RETURNS OUR PHONE CALLS. A deposit of $7,426.24 was given to Electrical Services Unlimited for a $16.6k project involving the purchase of a 22kw gas generator for an Adult Care Facility in the month of May 2018; however, this project was subsequently cancelled during the month of October 2018. Yet, we were only recently notified that Electrical Services Unlimited was attempting to apply 25% restocking fee even though the latter item was never received by our company. Please note that the purchase of this generator was contingent on a city permit being issued and design documents being approved by AHCA; however, this permit was never obtained given that this project was cancelled during this initial phase. Thus, we feel that this 25% restocking fee is not only unfair but also improper given that no proof of shipment or bill of lading was ever provided for the latter. On November 13th, we spoke to Ivan and requested the following items being provided: - breakdown of what has been spent so far for this project - status of generator refund, - new proposal for smaller scope (i.e. 1 portable generator for an A/C unit per the revised AHCA requirements). Nevertheless, we never received any of the aforementioned items. We had also requested to meet with Ivan on several occasions to discuss this matter; however, each time we were left hanging due to the lack of follow up. Given the 2018 year-end requirement by AHCA and the lack of follow up, we had no choice but to complete this project via an alternate vendor. We are very frustrated at the lack of communication exhibited by ESU thus far given I previously requested that I be the primary point of contact for this project going forward, being that I am an Electrical Engineer, versus my mother (a 65 year old registered nurse & Owner/Administrator of Excellent Care ALF). The lack of contact only makes matters worse as it only propagates the appearance that ESU was attempting to take advantage of my mom and senior citizens in general. In light of the lack of information/follow up provided thus, we feel the aforementioned refund is warranted and more than fair at this time. Please note that no contract was ever signed with Electrical Services Unlimited; yet, invoice submissions were paid on time by our company when requested. Nowhere within these invoices was a 25% restocking fee stipulated regardless of whether we received the generator or not; thus, we feel that what they are trying to do is highly unfair. Consequently, we will be seeking litigation through our lawyer on retainer (with additional interest and damages caused by these delays) should we experience any further delays in this matter.
    - Nicolas J.
  • A
    Ivan is extremely professional and knowledgeable. He went out his way to diagnose every part of my electrical system both inside and outside. Most electricians would have diagnosed the inside and just charged me for a new panel. This guy is definitely the one that you want working on your home!
    - Victor R.
  • A
    Everything was done perfectly amazing work amazing person period. I would definitely recommend him. Ivan is very professional and very knowledgeable and very informative about any questions l had along the way.
    - Charlie M.
  • A
    We had a very complicated project, involving a lot of electrical changes. Richard is a very professional electrician. Not only did he fix all of the electrical issues we had, but also gave us a lot of good advice. Some of this advice meant less profit for him, but better for us and our house. If you are looking for someone who you can trust and will not take advantage of you, for someone who will complete the work in ideal fashion, Richard is the right person.
    - Josh G.
  • A
    We are SO THANKFUL that we used Tower Electric to modernize our electric system in our 1950's home. From beginning to end, they could not have been any more professional, fair, and knowledgeable. We felt that they were concerned for us personally throughout the process as they planned for and enacted a one-day rebuild. This would have certainly have been a 2-day job with most companies. They did an extensive amount of work and stayed at it well into the evening. Our home is SO MUCH safer based on their superior work and fantastic service!
    - Terri M.
  • A
    Tirso was very responsive and came out early in the am the day before the 4th of July. He diagnosed the issue and was able to locate the breaker part we needed at a supply company and came back later in the day and replaced. He also installed a power surge protector for our main panel (at my request) and also connected the cables to another existing surge protector we have for our televisions. He suggested that we purchase an additional surge protector for our computer. Tirso is very professional and knowledgable and was flexible on the labor charge and parts pricing. We were very pleased with his response time and that he was able to resolve the breaker issue within the same day and amongst his other work/jobs.
    - Patricia C.
  • A
    I was very happy with the work that was performed at my house. The work was completed in a timely manner. The electricians were very clean, organize, and respectful. I was very satisfied with the final result. I would definitely use tower electric again and will refer them to family and friends .
    - Ray R.
  • A
    Everything was great very professional. It's not everyday the owner of a company is out there doing and overseeing the work I thought that was a nice touch. A big plus for me was he spoke English because I don't. Very trust worthy always showed up when he said they would and got the job done. Price was right. My suggestion as well is remember you get what you pay for I highly recommend this company.
    - John I.
  • A
    Dale himself was not able to come in so he sent another, competent, electrician in his place. He was on time, provided great customer service, and did am outstanding job replacing the light switches in my house. I will definitely hire this company again.
    - David W.
  • A
    Ivan was great and definetly a life saver! I needed a tankless water heater to be installed and he came in a quick short notice. The price was great, he has a great character and very professional. He know his stuff! I would hire him again and will also recommend him to family and friends.
    - Yhira U.
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Electricians in Homestead

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