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Decks reviews in Hillsboro Beach

  • F
    Eagle Concrete Corp

    My experience with Eagle Concrete and Wagner Andrade and my opinion on the events from my point of view.  

    Eagle Concrete did a pool for me in Boca and although I sensed some odd personality traits from Wagner during the job his subcontractor Ney does amazing work.  This is why I chose to use them again on a much bigger and more expensive job.  My new house needed a new driveway, and would require removal of the old driveway.  I had Eagle Concrete do an estimate along with a few other places.  This would mean some palm trees would need to be moved and a small decorative wall would need to be removed.  I told Wagner specifically I would be paying by Credit Card.

    After selecting Eagle who was not the cheapest or even close to it but had done work for me before and in South Florida that is a major plus considering I called Wagner and told him we would be using him and he can come over and get his 30% initial payment his contract required.  He then came over and said he would be adding 3% for the credit card payment.  I told him this would not be acceptable and he should have mentioned that before or at least in his contract.  I told him if that was the case we would not be going with him.  I informed him I would be paying for the entire job by credit card and made if it was an issue he should let me know now!  He took the payment and did not add the 3%.

    The job started out as jobs normal do with demolition.  The Bobcat and truck showed up and started removing the driveway.  I told the workers where my wife and I had decided to move the two palm trees and they said I would have to talk to Wagner.  I called him and he said he wasn't moving any trees and that it was not in the contract.  I told him we had discussed it while walking around and at that time he said it would not be a problem.  He responded to this with then you dig the holes.  I told him if that is the way this job was going to go he should tell me now so I can make other arrangements before it is to late.  He said that is fine and he would leave right now (with my driveway 25% chipped up).  My wife talked to him and convinced him to finish.  Having everything done now I wish he would have left at that moment.  I looked out a few hours later and his guys were moving the trees.  

    The next thing came up was demolition of the decorative wall.  I noticed his guy was not using the bobcat to removed the wall and was working around it.  I called Wagner, not looking forward to the fight I knew he was going to make, and questioned him leaving the wall.  He again said removal was not in the contract.  Trying to avoid a fight, I pointed him to the building permit and simply told him.  I will pay you in full for this job when that driveway is built according to the permit and not before, so if he would like payment build what is in the permit.  He again threatened to walk off of the job.  Meanwhile I looked outside an hour later and the wall was being removed.  The reason he was threatening to walk off of the job was because he had at this time had 70% of the money and it would not affect him.  It would only leave me with a mess and a lawsuit.  This is actually the reason I insist on paying by credit card.  It is the only thing that gives you leverage over people like this.  On the second payment he insisted on adding 3%...I said no

    The next thing that popped up was Eagle Concrete took it upon themselves to increase the width of the driveway at the top.  I am sure he did this to bump up the square footage of the driveway at a rate of $7.09 a square foot.  He asked me before he did it and my answer was I would love to have it wider, BUT I WANT YOU TO BUILD WHAT IS IN THE PERMIT!!!!!  I wanted him to put in writing that he understood was I was saying in the form of an updated contract.  He flat out refused to do this.  This led me to believe he was going to do whatever he wanted to do!  I pushed the issue and he threatened again to leave the job.  I told him I would not pay for anything that is not in the Permit and he would build it the way he submitted it.  The worst part was my wife did not believe me when I said he would build it illegally.  I was done arguing.  A few days later as I watched.  He built it to 15��� instead of 12���.  12��� is what the permit was for at the top of the driveway circle.  I told him my concerns, the fact that it will fail the inspection, and that I had specifically told him not to do it and he did it anyway.  Hey went on and on how he did it for us because we have big cars!  

    The driveway was then finished and it was time to seal it.  Wagner said it may not get sealed because he was going on a vacation cruise for a few days and it would get done when he gets back.  My wife and I had told Wagner that was not acceptable that the job had already taken longer than expected according to what was in the contract and the job needed to get done.  He said his guys would be out Saturday to do it.  They did not seal it till Wednesday.  This prolonged us parking in the driveway for another 4 days after Wednesday���an extra week.  But that would only be if the seal did not look like crap!  It ruined a brand new marble driveway!  Parts of the driveway were shiny an every few feet you could see an orange peeled 4 foot stripe.  I was so upset.  Wagner sent his guys out to look and they where going to reseal but they left prematurely.  There was a disturbance at the neighbors house that caused the police to show up.  Wagner called me to explain why his guys left, apparently one of them was illegal and was nervous about the police being there���.a story he later changed when my wife called insisting the drive was fixed!  Wagner came back out himself to re-seal the driveway.  He answer to fixing the lines of orange peel was to orange peel the entire driveway to make it uniform.  Now our beautiful marble driveway looks like very cheap.  The back patio he also did looks even worse since you can see the drips from he spray gun all over the place.  

    Then the day came for the inspector to come out.  He immediately failed the driveway due to the increased unapproved additional square footage.  When we questioned Wagner he told us we needed to do the landscaping and then it would get approved.  I told him he was nuts if he thought i was going to pay for landscaping to be put in and then just ripped out because of him not listening to me in the first place.  The potential was there that he would have to removed the 3 additional square feet I had told him not to put in!  I told him I would calling the inspector before I did anything.  Wagner at this point asked for the final payment since the driveway was done!  When my wife told me that I told him he would have to be crazy.  I would pay when the permit was signed off.

    The inspector called back and said the square footage was an issue but also the fact that they had left the place looking like a construction site.  There where limestone rocks all over the ground was not level and a big pile of dirt was left.  I would like to say that I requested the dirt be left to fill in the low spots.  I told the inspector this and he said that was fine and not one of his big concerns.  He said to fix the permit failure Wagner would need to resubmit the additional square footage in a new permit request and then it could go to engineering for a special approval.  

    Today a few days we found out the driveway passed inspection we payed Wagner.  He gave me some BS documents to sign about how happy we are with the driveway.  I flat out refused.  I payed him because I wanted him to go away and never want to deal with him again.  I should be forcing him to fix the seal job that destroyed the driveway.  The cracked pavers that are already happening on the driveway.  The ugly circle he cut around a cleanout pipe that if he would have mentioned or asked me about I would have payed a plumber to have it moved 3 feet to avoid the unsightly exposure in the driveway.  I simply paid him to go away!  My advice to you is find Ney, and hire him directly.  He and his workers are easy and even fun to work with.  Wagner is basically a salesman that will tell you whatever you need to hear to sell you the job and not remember anything he promises when it comes time, then he will get mad at you for asking for things that where not specified in the contract.  If i could go back I would have recorded the entire walk around conversation about what we wanted, then written everything on the contract and made him sign it.  Oh and on the last payment he finally shut up about the 3% for the credit card but asked when he should pick up a check or money order.  He needs to add required payment methods to his contract!

    - Matthew F.
  • A
    Ross Services
    Ross Services totally backed up their work.  They quickly came to the residence whenever there was a problem, and tried their very best to solve the issues, and to make sure I, the homeowner was satisfied.  The owner, Mr. Ross, is always available, and any homeowner will quickly realize that he takes pride in his work, and wants to please his customers.  I would hire him again, if need be.  There is a great deal of satisfaction in knowing that Mr. Ross will not desert you.
    - Angela P.
  • A
    Ross Services

    I was so impressed with this experience. We called Brian, the owner of the company and within an hour of our phone call he was at our house with ideas, samples and pricing. Got a call on Monday he said he had the material we selected in-stock and was ready if we were and by Wednesday afternoon we had new patio. The crew was polite and determined and just keep working until the job was done. The result far exceeded my expectation and Brian was on site to supervise. In general a wonderful and painless experience. The best part Brian listened to all of our requests and had no issue with the follow through;  A man of his word!

    I highly recommend Ross Services, Brian, his crew.

    Thank you Guys!

    - Osvaldo W.
  • A
    Ross Services
    They were fabulous. They were punctual, they backed up their services and they kept you in the loop. Their workmanship was very professional. They were neat and they cleaned up. They came back when they said they would and were very polite and respectful of my property. If I had any problems they came out immediately. He was always available by cell phone.
    - Angela P.
  • A
    All Pro Pools And Pavers
    Richard did an excellent job from start to finish.  He was timely, knowledgeable, and very sensitive to our needs.  His crew was top notch and the end result is absolutely beautiful.
    - Michael H.
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Deck Contractors in Hillsboro Beach

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