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Water Heater Repair And Installation reviews in Gulfport

  • A
    I was looking for a handyman that was licensed and bonded, had a good BBB rating, and solid Angie���s List reviews. ATi Services seemed to fit the bill, so I sent a note detailing my repair and improvement needs. Jack was highly professional, extremely responsive, and conscientious. He responded to my initial query the next day, and after talking with him a bit on the phone, I didn���t hesitate to hire him. My instincts were spot-on. I had about 10 smaller repairs on my list and about 7 larger improvements/repairs that I wanted Jack to assess. His goal is to personalize his recommendations based on the homeowner���s situation (i.e., improvements needed to sell, rent, or live long-term). He is definitely not out just to make a buck from his clients. In fact, of the 7 larger improvements/repairs he assessed for me, only one did he recommend that he do. (For two of them, he referred me to other reputable companies that specialize in the work, such as windows, HVAC, etc., rather than him simply charging me to be the middle-man.) The other 4 things he said were either not needed at all or he wouldn���t recommend investing my money given my plan to rent and then sell in the next year. Aside from that, he arranged for Ryan to handle my list of smaller repairs. Ryan was prompt and extremely polite. When he uncovered other small issues after fixing items on my punch list, he proactively addressed those issues too. He was there about 5 hours and was very thorough. I couldn���t have been more pleased with how this first experience with ATi went. I will definitely be using them as my go-to handyman/improvement company hereafter.
    - Jacqueline S.
  • A
    Very well. I was shocked to find an honest hardworking plumbing company. Had just had a very bad experience with Benjamin Franklin Plumbing. Talked to owner Chuck several times. A real person. Very pleasant surprise.
    - Leonard A.
  • A
    I used Midway because I needed work done on my home that required a plumber and electrician to work together and I thought coordinating them would be easier - it was. David, the plumber, was the best. Not only extremely knowledgeable, but a great guy also. The same can be said about Joe the electrician. Midway is a little more expensive than some other companies, but their customer service makes up for it in my opinion. They always answer the phone and seem sincere in trying to keep a happy customer.
    - Mark B.
  • A
    The workers were EARLY! They were waiting for me when I came home for lunch, about 10 min before appointment time. They were great, professional and respectful of my animals. They were quick and cleaned up nicely after the work was done. We would definitely use them again.
    - Eileen S.
  • A
    Came home from vacation to a leaking hot water heater.  Called Monday morning @ 815am and by 9am had a plumber at my door.  First off - Chris, who answered my call (live voice, no message prompts) - was courteous, professional and friendly.  Secondly, Jeff, the plumber, was also courteous and friendly as well as knowledgeable.  He arrived in an immaculately maintained service van and his appearance was equally professional and clean. (He even wore shoe covers when he came into the house.)  He took his time in explaining our options without any high pressure sales techniques.  Was it expensive? - yes.  Was it worth it? -yes.  I have learned from bitter experience - you get what you pay for.  When I weigh the so-call "potential" savings of going with a discount plumber or do-it-yourselfers vs going without hot water for an another day or even two plus lost wages in time away from work - it's a no-brainer:  Go with the good guy standing right in front of you.  Jeff replaced my 1970's retro hot water heater - which required upgraded wiring as well as my re-circulating pump (keeps hot water flowing thru' pipes giving me hot water on demand)  which had crapped out a couple of months ago after about 15 years of service.  He spent nearly the entire day on the job-site which he left as neat and tidy as a pin. I would definitely call these people again.
    - SUSAN M.
  • A
    They were efficient and knowledgable. Based on their suggestion, we moved the location of the water heater to a more efficient location, and it provided better venting options. Very easy to work with and on time!
    Will use them for all gas and water heater work in the future!
    - Dianne B.
  • B
    I gave them three different dates and times and they chose the 3 rd date and time.  The technician was good enough and completed the work in about 2 hours. It���s a smaller company. I would not likely use them again because they are quite a distance from me.
    - Francis S.
  • A
    Shawn Stewart came out to do the initial estimate. He was knowledgeable and polite. After having TECO gas run a main line for us Stewart gas returned to do the installation. They came when scheduled, sent a crew of three professional guys to get the job done. I was especially pleased with their work to remove the old gas pipes and water drainage line left from the old water heater. That was above and beyond in my opinion but most appreciated and it helped to "clean up" the area aesthetically.

    The snafu that we ran into occurred when the company they hire to do the electrical portion had a truck malfunction and were unable to make it to our house to complete the install. Stewart Gas ran an extension cord to the inside of the house so we could have hot water in the interim. Reportedly the electric will be hooked up tomorrow and the job should be complete. I gave them a B on responsiveness because we don't have confirmation about when to expect the electric folks.
    Note that the amount out of pocket was after the rebate from TECO.
    - Melissa K.
  • A
    These guys are super!

    Task I had been bid from a different contractor who insisted the only cure was to demolish four adjoining first floor kitchens, trench and replace pipe, and leave all other repairs and restoration to us. This total bill could easily run close to $30,000 if not more.
    Tampa Bay Plumbers came and assessed the situation then quickly provided us a quote that included three graduated tasks and their prices. If Option A failed, the cost would be A+B and so on.

    They completed the task in less than half a day including a video assessment of the particular pipes. The total price upon completion was under $3000. They will be our provider of choice for all future work on our condo complex infrastructure.

    Task II, replacement of a laundry room water heater, turned out to have a large number of complexities of which we were not aware. New codes would require us to have a structure built to hold a conventional water heater five feet off the ground to ensure drainage. This would also entail a new plumbing scheme. Two bidders chose to bid on a configuration like this.

    Tampa Bay Plumbers bid the job with a tankless water heater that did not require a new and costly labyrinth of piping. Their bid was more than 25% lower than the other bidders. In addition, use of a tankless heater will result in significant dollar savings for utilities.

    I can offer no higher praise for this company. They provided the best services I have ever experienced with their tradesmen.
    - JAY M.
  • A
    I called at 6:00 or 7:00 in the morning and they were out by 9:00 and had my new water heater installed by noon.  They did an excellent job and the immediate response was fantastic.  They also gave me a $29.00 discount for being an Angie's List member.
    - JACKLYN J W.
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Water Heater Installers in Gulfport

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