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Outdoor Living reviews in Graceville

  • F
    Great price, decent wait times for product install.  Poor construction and tragically poor install. 
    Installation failed to correctly install flashing along the entire joint where the porch cover joined the house fascia.  On the left side of the patio cover, the flashing was installed so that it is actually funneling water in between the porch cover and the house fascia.  Guaranteed point of failure if left in this condition.
    The joints on the sides of the patio cover fascia are crude and the underside of the patio cover fascia (facing the road) is uneven.
    When I paid the balance due on 2/5/16, I told the owner (Ryan) that the installation was defective.  He had an attitude and told me he would look at it the next week.  About the middle of the next week, he left a contact message with no content on my answering machine.  About 10 days later, I made it out to the rental house to inspect it.  The porch cover is still in the same defective condition. 
    I have opened a BBB case and may well file in small claims court.

    - Andrew G.
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Outdoor Services in Graceville

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