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Professional Work reviews in Glen Ridge

  • F
    Extra Space Storage
    Highly unprofessional and actions are borderline fraud. I have used other Extra Space Storage locations without a problem. This location however is clearly an exception and a nightmare. I urge you NOT to take advantage of any specials here and store your property. From day 1 this location failed to give me a copy of the lease, then virtually no paperwork thereafter-no invoices, no payment notices, etc... They instead began calling my phone and threatening auction if I did not immediately pay $250.00. I paid the money the first time then later discovered I was threatened to get money out of me fast-yes the company admitted that-though it was not due and it was an overcharge. They did this to me a second time. At that point, I began calling the corporate office and filing complaints. The district manager Tina was unfortunately just as unprofessional, rude and demeaning as Matt, the alleged manager of this facility. Both Tina and Matt went out of their way to verbally attack me by phone and in person. I am a single woman, alone, and currently disabled. Never in my life have I had this happen to me and never do I want it to happen to anybody else.
    - Kandy K.
  • F
    DO NOT GIVE THIS COMPANY YOUR BUSINESS! RUN! I rented my property through this shyster for 4 years and terminated, yes terminated, not canceled my agreement with them within the 60 day specified timeframe to do so. I no longer needed their services and to be frank, their "services" were terrible, but I'll get to that in a bit. It was nothing more than, I was not in need of their services any longer and I followed proper protocol to communicate that. They, in turn, sued me for several thousand dollars. Their contract (which may as well be written in sanscript) is written by a true greedy, con-artist. Read carefully please people and DO NOT work with this company unless you want to deal with constant headaches! The first tenant they found me after their "stringent" background checks had to be evicted because she stopped paying rent a few months into her lease. They aren't capable of paying your HOA in the proper amount each month because they don't seem to understand how to communicate efficiently via email or phone and their maintenance is a joke! This was a close acquaintance of mine who owns the company and they sued me after I gave them my business for several years! Imagine that and now imagine how you'll be treated if you don't know who you're dealing with! DO NOT WORK GIVE THEM YOUR BUSINESS (and furthermore, whatever these cons reply is below to rebut, remember they are full of it and scroll through the other reviews to confirm) You're welcome:)
    - Danielle S.
  • A
    Sloan Hurricane Protection Inc
    Mark, the owner of the business was a life saver for us during the last hurricane. I had been out of town and had to return to shutter up my house a day before the storm. I could not find my bags of studs and wing nuts and was unable to secure my shutters. After futile attempts at Home Depot and Lowe's (supplies were gone) i called Mark. He went out of his way to meet me at his shop and gave me what i needed at no cost. Who does that these days? I was able to finish my install in the wind and rain and it was all because of Mark's kindness. Something i would not expect with a storm at our doorstep.

    I had used Sloan Hurricane Protection about a year or so ago to manufacture an accordion door for a job i had. They were on time and the quality and service was great. I even had problems with the install because of a physical disability i have and when i called for suggestions, Mark sent one of his techs out to help me at no charge. Great company, great employees, great products.
    - craig l.
  • F
    Crystal Springs
    WORST COMPANY EVER. SET UP ACCOUNT AND WAS SCHEDULED TO GET FIRST DELIVERY ON 12/30. Waited all day call. I called and and they said 12/31.....waited all show no call. Numerous other calls to them and supervisors. They said delivery on 1/4 call. Same for today. I am done with them. If there was. Minus F...they should rate this. DO NOT WASTE YOUR TIME. Use day service and super professional.
    - Michelene H.
  • D
    Dependable Shutter & Glass
    Poorly.  First crew had problems with installation and simply left.  I called and spoke with receptionist to get someone to call me back.  No callback after 1.5 hours until owner called me back.  He said there was an issue w/ the installation and the installer was frustrated.  Receptionist rude. 
    Scheduled 2nd attempt of installation.  Seemed to be "best installer" and pleasant.  Assistant also knew what he was doing.  Had to have additional "parts" delivered from Ft. Lauderdale mid-job, extending the day.  When I saw they were leaving I went out and saw that there were screws sticking out of metal, which they did trim, and mess on pieces of metal behind railings which I was told would clean up after a few rains -- yeah right.  They look like a 2 year old with fingers in paint slobbered on these slide pieces.  
    I asked for financial compensation since it took 2 days; that means 2 days off of work for me.  They agreed to a 1 year check up.  
    I called to find out when the completed job inspection job would be scheduled.  I was told they simply forgot to schedule it.  New engineering drawings were needed so told that someone would be dropping off to me on a Saturday.  Never came after staying home.  Was called and told that the person would bring the papers on Sunday.  Showed up at approx. 7pm, after staying home all day.  
    The inspection by code enforcement didn't go well because Dependable forgot to tell me that I needed to be home to let him in to inspect the 2nd floor.  Had to reschedule code enforcement for another day when I was home.  
    This was way too much work for me and feel Dependable should have taken better care with this job.  Staff had no sympathy or understanding for my time at all.
    - Andrew K.
  • A
    Guardian Storm Protection
    Everything went like clockwork. The new install involved putting in a new track of shutters to enclose the entire open back porch area, which gave us much more space and did away with the need for indifidual installs on each of the windows and sliding glass doors which face the porch. This saved us money and is much more functional.
    I was very impressed with Andy Kobosko, the owner, who took care of all details, was very approachable, professional and prompt. The work was very professional, and I am very satisfied. Highest marks!
    - Valerie C.
  • A
    Designer Aluminum Inc
    Joe was recommended by my neighbor, I was looking for Hurricane accordion Shutters and got a few prices including Joe's which were all in the ballpark. I priced impact windows which were too much. Joe gave me a price for the impact windows and his price was a lot less. We did everything over the phone, I gave access to the house and he did a great job. I went down to see it a few weeks later and was very happy with the windows and the work.
    - Doug P.
  • D
    They are well-known for their horrible customer service. Somewhere in India, reading you a script, and if your problem does not fit their script and you try to ask a question, they will say that, it is a whole thing sold apart. It is the only one in town for internet and cable and we need that.
    - Debbie K.
  • A
    Guardian Storm Protection
    Guardian Storm Protection - and Andy Kobosko in particular - are a rare breed of South Florida contractor.  They did precisely what they said they would, precisely WHEN they said they would, precisely HOW they said they would, for exactly how much they said they would.  Nothing changed from the estimate to the completion.  They worked around our schedule to make everything happen before we went away for our vacation, and they did everything in one day.  I cannot imagine what else we could ask for from them, and I will definitely be recommending them to everybody who asks.  We went through and checked all the shutters, and everything was just exactly so.
    Thanks Andy!! We appreciate it all so much.
    - Tim C.
  • A
    Megibow Construction Inc.
    From the first call I made, the owner was courtesous and helpful while listening to my requests. He agreed they could do the project and within both my budget and time frame. We scheduled a mutually convenient time to meet and he had all of the tools he needed with him and got the work done in a very efficient manner. All with a smile and positive attitude.
    - Aimee K.
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Professional Services in Glen Ridge

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