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Appliance Repair reviews in Fruitville

  • F
    AFFORDABLE APPLIANCE REPAIR
    On 7/19/2019, I was so impressed. The Repairman was nice and did the repairs. But my frozen items were thawing out by 7/22/2019. They sent the same repairman out and he was pleasant as before and re-repaired the coolant leak. I did not open the freezer on 8/2/2019. But when I did on Saturday 8/3/2019, to take out my water bottle with 60% full of frozen water since 8/1/19, I found out it was entirely thawed out! So I called Affordable and spoke with Laurie, the owner. She calmly told me they couldn't send anyone out until Monday. I was in shock and in that tone of voice, I asked her what was I to do? I would lose everything in the fridge/freezer! Then she turned into a shrieking banshee. I can't begin to estimate how many times she used her favorite F work and exclaimed "How can you talk to me about this??" EXCUSE ME! She did calm down a bit when I explained to her that I had recently purchased 3 months each of 2 kinds of insulin at about $250/$300 for a one month supply and my part D insurance will not buy me more because I had an ineffective repair company out to fix it twice! She then agreed to send her husband out between 1 and 4. He got here just before 4. The freezer never fully froze my foods as they were slightly soft to the touch, but my water bottle finally froze late on 8/4/19. This afternoon, just before 5,I opened the freezer. Everything is melting again. Water Bottle, ice cubes, everything. I have requested a refund and something more to help me replace my food and insulin. I fully expect another screaming fit from Laurie. In looking at other reviews, this isn't her first time. See You in court!!!! Cost of Service below includes a rough estimate of my cost for loss of food and insulin.
    - Barbara B.
  • A
    Better Homes Appliance Service Inc
    The technician showed up and decided that he needed to order a motherboard. The board was ordered and installed within a few days. We were very happy with the service and the professionalism of the repair person. Would hire them again.
    - susanne a.
  • F
    BRITTS REPAIR
    Kirk came from Britts, said he looked at the belt and it was fine and told us we needed a new Idler which he had to order because he did not have one in his van. He did have belts which would have made it the simple fix it turned out to be. Ten days later he came with the Idler, put it in and told us it wasn't the problem at all, it was, indeed, the belt! He put in the new belt, reassembled the machine and left. Immediately we noticed there was a rattling sound whenever we touched the machine and then when we ran it, the sound was even more evident. I did notify Britts and they said they would come out and check the problem for us. After the foolishness we experienced with the incompetence of their repair man, I instead contacted Samsung directly and asked them for their help. They sent their tech man who spent well over an hour taking the machine apart and then reassembling it because, he said, Britts had not leveled the machine and reassembled it properly which was causing the rattling noise we were experiencing. He was surprised that the Britts repair man had missed the belt problem because he said it should have been the first thing checked on a new machine causing problems. Britts charged me $282 for their poor service, two service calls and our lack of a dryer for over a week while they supposedly ordered the part that was not needed at all. The entire event should have been a simple one visit, belt replacement service call but instead their service man, I believe, saw an opportunity to double charge us by his misdiagnosis of our original problem. Further, I believe his reassembly of the machine was done in such a way as to require another service call to us to address our rattling problem and then they could have charged us for even another service call. Fortunately I contacted Samsung directly first. The reviews for Britts are not good at all and, had I been smart enough to check them out before they came, I would never have allowed them in my home! Anyone who uses them after reading their history is making a serious mistake and I urge them to stay as far away from this company as possible.
    - Tom M.
  • A
    A Plus Appliance Repair
    I did NOT want to spend upwards of $1400 on a new Washer/Dryer set (cause lets be honest you know you are gonna buy both) so I was hoping I could find someone Honest and with a lot of experience fixing older model Kenmore Washers. I was looking for someone with Integrity that would advise me if my Washer/Dryer set was worth fixing and keeping or to not throw good money after bad and just bite the bullet and buy the new $1400.00 set. I found that person in Sergei at A+ Appliance Repair. Super Fast, Super Friendly, Timely, Honest, Knowledgeable (20+ years with Sear's Kenmore Appliance Repair) and most importantly Fairly Priced. He was in and out in under 20 minutes. My 22 year old Kenmore Washer was spinning away as he pulled out of my driveway. What can I say...... I found my Go To Appliance Repairman. Thank You, Sergei!!
    - Nikos P.
  • A
    AFFORDABLE APPLIANCE REPAIR
    A Plus, from the call I made to their office. Tate was the technician who did the work. He was professional and polite and solved the problem quickly. Will certainly hire this company again in future.
    - Maryjane E.
  • A
    Badger Bob's
    It has gone very well each time. I've used them more than once for my business and was pleased with the responsiveness and service. I also like very much how they vet their employees and share that information with the customer.
    - Lisa N.
  • A
    Badger Bob's
     I am pleased to report that everything is working beautifully now!  Ryan was very personable, polite and professional.
    I had had another appliance repair company out two times and they had charged me but not fixed the problem.  I highly recommend Badger Bob's Appliance Repair and will use them for any future appliance problems
    - Susannah H.
  • A
    A & S Appliance Repair
    Turns out that our Kenmore *with bottom freezer) refrigerator is manufactured for Sears by LG. The coils are only accessible through the small freezer opening (the slide out door is not removable) on the bottom of the refrigerator. So Art had to get on his back and wiggle under the slider tracks and pull the ice maker off the side wall and the back panel off in the rear. His Freon sniffer tool  found the leak right away. He was back when the part was delivered and went through the same procedures to install the part. He told us our options before continuing (repair or purchase). He gave us his estimate and made the repair with the final bill being less than his estimate. The labor involved moving the fridge (2x) removing paneling interior and exterior, removing and installing the coils, use of a torch for installation and removal and replacement of Freon. I was impressed by Art's practical knowledge of refrigeration and his knowledge of the product. I had given him the model number before he came out so he was prepared. He went right to the problem without wasted time like some techs who "shotgun" a problem because they don't know the mechanics or functionality of the appliance they're repairing. A skilled mechanic/tech AND honest.
    - Charles F.
  • A
    A & S Appliance Repair
    Art was very quick to respond to my inquiry.  We communicated primarily by texting and fixed the date of the service right away.  Very professional and courteous.  He repaired the door with no problem.
    - Yuka I.
  • A
    A & S Appliance Repair
    Refrigerator main computer board burnt out overnight, called around 11 AM. Art answered right away, was able to run and get the part, and get it installed by 5:00 PM the same day. He even did some troubleshooting on existing issues we had with the refrigerator and got a few other problems fixed at no additional charge. I would highly recommend their service.
    - Bryan W.
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Appliance Repair Services in Fruitville

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