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Ophthalmology reviews in Fort Pierce

Real People ~ Real Reviews ~ Real Results

  • Initially I began going here because it was one of the only places my insurance accepted. I had no previous knowledge of them or recommendation. However, eventually I experienced a detached retina and had to have emergency surgery. It was very scary, as the doctor I met with was not the one I had been seeing previously. Dr. Mangal was very professional and explained my condition and options for treatment, surgery was scheduled for the following day. Everything went smoothly and 6 months post op my vision is as good as it was prior to the surgery. I have been to every location and they are always very accommodating especially if you have an emergency. Office staff is always very nice. The wait times are sometimes excessive and that would probably be my only complaint.
    - Lacey S.
  • I visited the Port St Lucie office which is immaculate and very inviting. I never waited more than 5 minutes to be seen and everyone on the staff was very personable, professional and efficient. Dr. Katz explained  the surgery and lens options and patiently answered all of my questions. The surgery was painless and the results excellent.  And, by the way, the surgery center was also extremely well-run.
    - Joy R.
  • It did not go well. Despite being an in-network participant in my insurance plan, they added many additional fees above and beyond routine co-payments and deductibles. Additionally, their hyper aggressive billing practices are a nightmare. For example, I paid out-of-pocket for eye drops immediately after an appointment. Weeks later, I received a bill in the mail for the same eye drops. I had to find the receipt and haggle with their Billing Department before they would agree that they made an error in double billing me.
    Another example of a billing nightmare was an additional  "facility charge" for use of their surgical center. They claimed to have proof that they would mail to me. After a couple of weeks, I called when no proof arrived in the mail. I called their Billing Department to inquire about the missing proof. They had no explanation but stated that they would mail it again. No proof ever arrived in the mail. I eventually became tired of the back-and-forth and paid the charge to be rid of the issue.
    My procedure is normally a routine one. However, my outcome was subpar and clearly problematic. The procedure caused a separate ocular problem that had to be addressed by another eye specialist at a different facility.
    I would not recommend this provider. There are many better alternatives.
    - Neville W.
  • Too much time In W.R. (Over an hour) once in exam room over an hour watching staff flit about with copious interoffice chatter abounding. I'm a patient individual and will not complain, because I'm not in a position to affect change. I later sent them a critique with suggestions to improve service.
    - Charles E.
  • The level of patient care keeps me going back.  He is extremely thorough and explains things well.  He is down-to-earth and professional and identified a couple of early on-set vision issues.  Three of my family members go to him.  They are truly amazing there.  They are the find for eye care in Port Saint Lucie.
    - Michelle L.
  • i HAVE USED DR.  gUILDFORD FOR MANY YEARS AND HE IS THOROUGH AND VERY CARING AND SO IS HIS STAFF.  hE TOOK PICTURES TOO BEHIND MY EYES AND TOLD ME i WAS VERY SCARED BY ANOTHER DR IN THE AREA AND SENT ME TO ANOTHER SPECIALIST WHO CONFIRMED THEIR WAS NO NEED TO HAVE THE LAZER AT THIS TIME.  NOW DR. SENT ME TO A SPECIALIST FOR THE CATERACTS WHICH ARE IN NEED TO BE DONE.
    - Martha Z.
  • The first visit was terrible. I was waiting for almost an hour in a crowed waiting room when I hear one patient tell another that there had been an emergency earlier and all the appointments were backed up.
    I went to the desk and ask how much longer and was told it would be quite a while since there really had been an emergency. I rescheduled since I didn't want to spend the afternoon in the waiting room. I said she should have told me when I signed in that there was going to be a long wait.
    The rescheduled visit went well. There was hardly a wait and the Doctor diagonised my problem.
    Unfortunately the first visit left a bad impression - because of the staff rather than the Doctor.
    - E Bonnie L.
  • I had excellent eye care from Dr. Silviano Matamoros. He is fastidious and careful. He has a fantastic staff. The eye surgery was first-class. He's extremely careful with people's eyes. He's very technically precise. The office staff was friendly and helpful. There were no issues. He's an A+.
    - Rob S.
  • I purchased my glasses from them. Everyone in the office was very, very
    helpful, very friendly and very knowledgeable. I definitely would recommend them to anyone that need new glasses.
    - patricia d.
  • While others ignored my complaints of blurred vision, Dr. Channon worked me up thoroughly. No specific reason was detected but I felt better knowing that their was not a specific problem. He is very good with patients, explaining everything about the care and diagnosis. He also found slight visual changes but honestly indicated that I could get new glasses but it was not absolutely necessary. I continue to use him for eye care and would recommend him to anyone interested in complete and competent care.
    - Barbatra O.
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Ophthalmologists in Fort Pierce

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