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Fitness & Weight Management reviews in Fort Myers

  • D
    Around the Clock Fitness

    This review is for the Boy Scout Drive location, I can't speak to other locations.

    I went in and spoke to a girl at the front desk about signing him up. She gave me the prices and student rate. Never did she mention that he can't come in alone. So I asked, and was assured he could come in by himself and work out. This was very important and the only reason I was signing him up, so he could walk there after school. I told her I'd talk to him about it, and as a parent I wanted to be sure he was committed before signing anything.

    A couple of days later I went back in, after speaking to my son. I spoke with two other people at the desk, we went over the pricing again, and again I asked if he could come in on his own. Again, I was told "yes, no problem!!"

    Well, the first day he went he walked in, scanned his ID and worked out. All was well, and good. The second day he went back, scanned his ID, and was told he cannot workout unless he is with someone who is 18 or older. He persisted that he came in yesterday, and that I was told he could. The manger came out and said NO.

    I was furious needless to say and went up there immediately. The very kind gentleman who signed him up was there. Relieved, I told him what happened,. He seemed confused and told me it shouldn't be an issue. Then a young boy walked in, scanned his ID and was asked how old he was. TWELVE was the answer and he sauntered in. Then another guy went into the computer and told me is it not an issue. So now we are up to FOUR people telling me his age is not a problem. With that he goes to speak to his manager, the same girl who told my son he can't come in. She told me no, then turned to the guy who signed us up and asked where he heard I could do that. I couldn't believe it - is this not YOUR STAFF? Are you not the front line desk manager? Why do NONE of the people you supervise know this policy and why are you blaming THEM? I pointed out that a 12 year old just walked in and she said, "well, he shouldn't be allowed".

    Needless to say, I called the regional manager and another manager and I have receive no calls back.

    The gym itself is not too bad, but the customer service and management is atrocious. They have numerous unresolved complaints on the BBB for billing issues. To date, I haven't received a copy of my contract or ever signed a waiver - but be sure I'm being billed! That part of their system seems to work just fine.

    - Danielle R.
  • F
    Called and confirmed the specific piece of workout equipment we were looking for was in stock and was told yes, we said we would make a trip over to purchase and pick it up the next day. Called the next day to again confirm our order was there and again was told yes. Got there and the workout equipment we wanted was NOT at the store and was then offered another similar piece to purchase. Felt like we were "baited and switched" and the attitude was "as if, who cares ... you can come back when we get it in another week or two".
    - Linda T.
  • A
    Planet Fitness
    They have the basic equipment that you need like treadmills, all kinds of bicycle elliptical. They also have all kinds of core treatment with different machines. You even have the weight lifting and medicine balls. They have anything and everything you would wanted on a gym experience as far us working out. They don't have like basketball or courts like that but it's an all fitness center. It was very good. It keeps my weight down and to build up my muscle. I feel better every time I come back. I had a severe arthritis and I have degenerative disc disease on my lower back. They have an exercise unit that helps me bend my back and they put some brace in place so I come back I'm kind of pain free.
    - Janet W.
  • A
    Luna, Dr. Victor
    I've been going to him for about two and a half years, and everything is just fine. Dr. Luna is the first doctor of any kind who gets excited about discussing and explaining test results to patients, he always provides me with quality care, and he employs a friendly staff that runs the office efficiently. In fact, it's necessary to reschedule an appointment if you're more than ten minutes late because they have everything planned down to the minute almost.
    - Linda D.
  • A
    Drimoussis, Dr. Athan
    it went great staff was very friendly I got in the office quickly, and I felt like he was very attentive. the doctor took a lot of time with looking over my labs and explaining to me what I need to do to get my levels up. he even suggested that I go up to the University and get a second opinion, he is a wonderful doctor.
    - Jonnie M.
  • A
    Luna, Dr. Victor
    Dr. Luna was the first endocrinologist I visited since moving to the area and he is a very nice doctor with an excellent bedside manner. Other than my thyroid problems, he has helped me with weight loss management and other minor ailments before I was fully established in the community. I appreciate I can talk with him about any subject matter and he is never hurried and he always has a suggestion or idea that has helped in my all around health management.
    - Kristine E.
  • A
    Lance, Dr. Barry K
    He's a nice doctor and gives you a lot more information about problems with your thyroid and what to look for. He'll talk to you about your condition and explains things. I don't feel like he makes you come for anymore visits than you have to come to.
    - Kathleen G.
  • A
    L A Fitness - Cape Coral
    Reasonably prices, professional personal training services. Good value but would pay the little extra to pay by visit than recurring billing. Didn't use all I'd paid for. Nice clean facility, good appointment schedules.
    - Suzanne W.
  • F
    Planet Fitness
    The employee I spoke with, Dakota, stated that Planet Fitness would not refund the charges they put on my credit card because "this happens all of the time." He then continued to state how Planet Fitness uses an outside payment processing center and if the center they utilize doesn't have the updated account information then they would continue to charge my card until the system was updated with the cancellation information. I then stated how this was an easy fix, just to refund the money back onto my card; it was obvious I was in on the 17th and cancelled, and you charged my card on the 18th and 23rd of the month for both my husband and I's accounts. He then stated that although it was obvious I came in in person and cancelled and paid the cancellation fees that technically we didn't write in stating we were cancelling, so they didn't have to refund us and they wouldn't. He then stated how he sees this thing happen everyday, so it wasn't a big deal to them. I then asked him for their corporate number, which he replied he didn't know, but told me I could go online to the website and contact them through their to complain. I went on Planet Fitness's website and alas there is no area on the entire website that you can contact them through.
    To generally review Planet Fitness overall, the equipment could be better. If its not making tons of noise from struggling to continue to work then it isn't working. The staff are either too busy to help you because they are understaffed, or simply don't want to help you because they are having a conversation with someone. There were several times where I would just leave because I got sick of feeling like a 'bother' to the staff. Other times it would get really annoying when you were trying to work out and you wanted to use equipment that other individuals were just hanging out on because they were waiting for the person they came with to get done with their work out. I put up with Planet Fitness because of how affordable they were, but remember you get what you pay for!
    - Kristen A.
  • B
    South Bend Clinic & Surgery Ctr
    They are excellent. This clinic has everything, they are huge, and they have every doctor one can think of. I use them once every six months for my thyroid. I would recommend them. The availability is good. The office environment is very nice. The staff is excellent.
    - sharon d.
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Fitness And Weight Management Services in Fort Myers

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