Clear Choice USA of SW Florida

B27 REVIEWS

Founded 2007 • Angie's List since February 2011

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11350 Metro Pkwy 108

Fort Myers, FL 33966

Description

Cost is determined by the job. Locally owned & operated. Additional DBAs - Clear Choice USA, Florida Builder Resources LLC....

Verified Reviews

27 Total Reviews
Reviews by Rating
A Rated
20
B Rated
3
C Rated
0
D Rated
3
F Rated
1
Read reviews by category
Windows (27)
Showing 1-10 of 27 reviews
F

RATED

10/05/2017

Over-promised, under-delivered. Communication & customer service poor. Crew rushed through job leaving 2 windows with exposed screws preventing windows from opening which they fixed once we drew to their attention but they did not double check their work, were not on-time or reliable. Left job-site after 2.5 hours on first day without notice & left home unlocked. Stacey in the office was put-out e...

DESCRIPTION OF WORK
We had replacement windows & sliding door installed at a seasonal rental home.

CATEGORY replacement windows

COST $8,500

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/02/2017

A

RATED

08/23/2017

Everything was handled really well. We will be rehiring this company to replace the remaining windows. We are very pleased. There's nothing that could have been better. We look forward to working with them in the future.

DESCRIPTION OF WORK
Had 8 windows replaced with PGT impact windows

CATEGORY replacement windows

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/04/2017

D

RATED

08/11/2017

The installers were unprofessional, unkept, smelled like cigarettes, urinated on the baseboard in the bathroom that I discovered when they left, they broke the front window when they were installing it; the caulk was splattered up on the window frames. We took down the plantation shutters, no one bothered to tell us that with the new windows, the plantation shutters had to be modified, and because...

DESCRIPTION OF WORK
Replace 7 windows in our house with aluminum E-Glass.

CATEGORY replacement windows

COST $4,500

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/02/2017

SERVICE PROVIDER RESPONSE

I was just informed of this complaint, and as in every situation there are 3 sides to every story, each individual side, and somewhere in the middle. First and foremost, all our installers are professionally trained and have a "master window installer and re-glazing" certificate from PGT Windows. The simple fact is our business is in construction, and our market is southwest Florida. We receive ma...
A

RATED

06/10/2017

Installation was fast. Technician was professional and courteous. This company also installed a new hurricane patio door. I would definitely recommend this company.

DESCRIPTION OF WORK
Replaced all windows with hurricane windows. Also purchased one hurricane screen for a glass door.

CATEGORY replacement windows

COST $5,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

A

RATED

10/10/2016

Clear Choice was good to work with on this project. They worked around my schedule and situation for the installation. There was a quality problem with the sliding glass doors and they were quick to repspond to my call and started the replacement process quickly. However, they said it would take 4-6 weeks for the new doors it's now been about 8 weeks and I'm waiting to hear that the doors have bee...

DESCRIPTION OF WORK
Replace windows and sliding glass doors

CATEGORY replacement windows

COST $10,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/16/2016

D

RATED

05/03/2015

Clear Choice Windows came back and found some leaks and bad installation spots and fixed them. So after the first time my windows leaked they came out and denied that they were leaking and said they would pay me 1000.00 dollars and pay for the water damage that they created. I sent them the invoice for my water damage and they have not responded or gave me a check for the 2 grand of remediation an...

DESCRIPTION OF WORK
Window Replacement.

CATEGORY replacement windows

COST $10,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 03/03/2015

SERVICE PROVIDER RESPONSE

As in all situations, there is more to this particular job than is being presented by the customer. The facts that are being omitted by the customer are that this home has had a water problem long before the customer ever made contact with our company. The customer has dealt with a water leak for quite some time and no one has been able to accurately pin point where the leaks are coming from. As i...
A

RATED

08/11/2014

Owner (Rance) came to house on two separate occasions with different manufacturers windows for us to look at and price out.  We chose Silverline by Anderson Model 9520 their top of the line vinyl replacement double-hung windows, low E, argon filled NON impact glass.  We also ordered new hurricane shutters form a different company at the same time and both together were half what the new impact gla...

DESCRIPTION OF WORK
6 new NON impact glass Vinyl replacement windows installed

CATEGORY replacement windows

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/07/2014

A

RATED

07/30/2014

We needed to replace the windows in our home and obtained three bids all using PGT SH500 Vinyl LoE & Argon single hung windows. We found Clear Choice in an add in the monthly Angie's List booklet and requested a bid. Rance  Fulks, President of Clear Choice, came and listened carefully to us and sent us a bid which we found very unusual. The bid included everything! The PGT purchase invoices, engin...

DESCRIPTION OF WORK
Installed impact rated windows.

CATEGORY replacement windows

COST $12,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/29/2014

B

RATED

07/28/2014

Installed all windows in one day.  Two windows arrived with cracked glass.  They were replaced a couple weeks later.

DESCRIPTION OF WORK
Installed new windows

CATEGORY replacement windows

COST $5,485.65

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/01/2014

A

RATED

07/28/2014

Sales and installation were great with no hitches. We are discussing replacing several other windows in the near future.

DESCRIPTION OF WORK
Replaced two windows in the front of the house.

CATEGORY replacement windows

COST $1,100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/24/2014

Services Offered

Vinyl replacement, window products for homeowners & commercial real estate.

Services Not Offered

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General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
Yes
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.