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Repair & Maintenance reviews in Florida City

  • F
    I have a stunning antique chandelier that I took with me when I moved from my previous home. It needed some minor electrical work so I took it to Doug's Vacuum Center. I was absolutely appalled by the service I recieved. Not only were they incredibly rude and condescending, but they had the audacity to take three and a half weeks to split a single wire and "splice" it with electrical tape. And for the price I had to pay, electrical tape is completely unacceptable. Any novice can put a wire together with tape. I was expecting a professional grade job from what I assumed were professionals. Then, when my chandelier was returned to me, they had put a different chain on it. Wanting to keep the antique integrity of my fixture, I demanded my old chain back. They then claimed that I never brought the piece in with a chain and in the end, I left with no chain at all. The indignity, incompetence and essentially theft that I have endured is an outrage. I will under no circumstance ever patronize this establishment and would intensely urge anyone considering, to take their business elsewhere as well. The staff at Doug's Vacuum Center are not only disrespectful and have no value for their customers, but they are undeniably incompetent at what they do.
    - elizabeth y.
  • A
    I am very, very pleased with Jeb and his work. His response was quick, out the very next morning. He could have very easily socked me with a repair bill, but he was very honest, and took care of the problem. My washer had stopped working, and I called him Monday afternoon,late. He returned my call that evening and came out around 10 am the next day. I had screws and threads from a table runner all in the pump and it caused the pump to fail. He removed the items, and the pump started up again. And that was that. Like I said, he could have very easily told me I needed a new pump and I wouldn't have known any different. Jeb is a very HONEST repairman and I would RECOMMEND HIM HIGHLY!
    - Melana D.
  • A
    The technician was punctual, polite and professional.
    - Kimberly C.
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Repairmen in Florida City

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