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Propane Dealer reviews in Fleming Island

  • A
    We called this provider and another provider located near our home in Fleming Island.  Both providers were to give us an estimate for an install for new service hook up (propane supply for kitchen stove) for a kitchen remodel we are completing.  The estimate included all hardware, gas lines, rental tank (50 lbs tank), leak testing and first full fill up.  We have not yet completed the install since we are still in the middle of our remodel, but will likely choose this provider, since the exact same estimate from the gas company in orange park was for well over $500.  Very professional, detailed and quick to respond.
    - matthew m.
  • A

    AA did great. Unfortunately, the contractor working on the rest of my back yard project failed to contact AA timely. They were brought into the job after much of the patio had been laid, making their job to put pipes underground that much more difficult. AA dealt with the inconvenience professionally. They never charged us above our initial quote, despite the scope increase caused by our contractor. Very professional and knowledgeable.

    - April P.
  • F
    This was part of a major house remodel and Sawyer Gas was the worst contractor by far.  Stay away from these guys. 
    1. -  Sawyer Gas did not inform me that there was an option to buy or rent the buried gas tank.  Their initial quote of course was for a rented tank.  I did a little research and found out that you are obligated to purchase their gas forever if you lease a tank from them.  I contacted them and asked if I could purchase the tank instead and they said yes (it wasn't that much more expensive).  That is sneaky.  They should have discussed that option up front.  I informed the owner and she acted appalled and said that should not have happened.
    -  I wanted to convert the house to tankless gas water heaters and they sold these and included them in the quote.  By code, they have to run the gas lines and connect them anyway.  I did some research and found that Sawyer Gas's price on the water heaters was fair.  Sawyer gas did not inform me what was involved to install a gas tankless water heater to code.  It is NOT trivial.  These units require special venting as well as electricity run to the location for the igniters.  The cost of installation is about 2.5x the cost of the water heater.  Sawyer Gas mentioned NONE of these costs with me.  Again, I think this is sneaky and I also informed the owner of this poor practice.
    -  Sawer Gas was extremely difficult to get in contact with, did not work well with the General Contractor, would not show up when they were scheduled and would drop by the job site un-announced.
    -  Sawyer Gas did not pull the proper permits for the job (they quoted that they would).  GC discovered and corrected.
    -  Sawyer Gas severed the main water line feeding the water sprinker system.  They capped and buried the pipe and did not inform anyone.
    -  Sawer Gas severed phone, cable and water sprinkler solenoid lines and did not inform anyone (GC discovered).
    -  Sawyer Gas installed one of the water heaters about 10 ft off the ground in the garage??  I'm guessing to save on venting and plumbing costs.  I sent pictures to owner who again acted appalled yet nothing happened.
    -  Sawyer Gas was supposed to take away a large propane tank.  Never did.
    - Sawyer Gas never went through the details of operation of the equipment with me...promised they would and never returned.
    -  Notified owner of issues and she acted appalled at each issue.  Said she would follow up and come to site.  Never did.
    -  I withheld payment for a few months and every month they added a $36.00 late fee.
    -  Sprinkler company noted that grounding wire to in-ground tank is severed so tank may not be grounded properly.  Also a green cover (indicating water meter location) was used rather than the industry standard blue denoting gas.  Plumber thought that was odd.
    -  I gave up
    - Scott S.
  • A
    - John C.
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Propane Dealers in Fleming Island

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