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Find Top-Rated Fleming Island Auto Body Shops

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Auto Body Repair reviews in Fleming Island

  • C
    I took my car in and had them give me an estimate that was in the $1800 range. When I brought it in to have the repair work done they called me the same afternoon and said that they had found more damage and the price they quoted was in the $2800 range. I told them that my insurance had reimbursed me for an estimate of $2100 and I did not understand why their estimate was so high and that I didn't want them to do the work. I was told that the insurance adjusters find used parts  but they  had already painted all of the new parts and I did not have the option of returning them for used parts. I asked them why they didn't find the headlight casing damage when they gave me the estimate since the light was held in by a coat hanger. They explained that they do not lift the hood when they give estimates because if something were to fall loose and I couldn't drive the car they would be held responsible.
    I requested that my insurance adjuster become involved and he assisted me by finding used parts for the repairwork that was still left to be done. They called me on a thursday and said that the used part was not satisfactory so they had to wait until Tues before they would have the part to finish my car because the insurance adjuster had denied using a new part.. I said OK. On Monday they called me and said that my car was ready.
    The issues that I have are as follows:
    I feel that they should not have painted the parts until I had OKed the additional expenses. I feel that that was their way of "strong-arming" me and I could not change my mind even though they had raised the price $1000.
    I do not know why they ordered all new parts for a car that has 150,000m miles on it.
    I feel that they were trying to get me to let them put a new part on by telling me that the work would be delayed until Tuesday and when I said OK for waiting on the used part they went ahead and used it.
    I do not understand how a body shop does not lift the hood to give an estimate on front end damage.
    Do work through your insurance adjuster if you are inexperienced with auto body shop work.

    - Stephen G.
  • A
    We have used this company before. They do great work. They have a lot of state of the art equipment. They have master technicians that make your vehicles look like new again. The people we dealt with were professional and kind. They had our vehicle back to us in about 4 business days. They really seem to have great prices for their services. We highly recommend this company's services.
    - BARBARA C.
  • A
    unknown
    - Daniel H.
  • A
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    - jose p.
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    unknown
    - Daniel H.
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Auto Body Shops in Fleming Island

Companies below are listed in alphabetical order.

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