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Septic Tank Cleaning reviews in Fernandina Beach

  • F
    Metro-Rooter
    My husband was in and out of the hospital at the time, 23 times to be exact. They came and pumped and told me the pump had to be replaced. I had them come back to install the new pump. . (4 years ago) $260.00 for the pump out, not bad- $425.00 to change out a $100.00 pump. 2 days later the pumps not working again. Mind you I'm working 12 hours a day and living at the hospital in my off time. Call them back out, the man comes to the door tells me it was the breaker, charges me another $80.00 to flip my breaker. I asked him why it tripped the breaker, I was told that was an electrical problem and not his job. I told him the old pump never tripped the breaker. He said call an electrician. No time for this crap... 4 years later the pumps shot again. I'll update this after I get a different company out here to pump and replace the AGAIN!
    - Mary D.
  • A
    J. L. Smith Septic Tank Services LLC
    Excellent.  I had obtained two other quotes.  J. L. Smith had the best price and the highest level of professionalism.  The owner came out and did the quote himself.  I did not have to ask any questions.  He provided a full explanation of what was required for the job.  He was the only contractor I contacted that did a thorough examination of the project.  The other two companies just walked around and said you might need this or you might need that.  He knew exactly what needed to be done for the project.  The other contractors indicated they would not be responsible for damage to existing pipes, sprinkler systems, etc.  J.L. Smith said they would repair any damage but it was not needed.  They were very cautious and I can't say this enough - they were excellent.  This company also provided re-sodding service for an extra cost.  The price was reasonable and we opted for them to re-sod.  It was high quality sod and it is doing great.  The entire staff was very professional.  I rarely make recommendations to others but in this case, I have already been recommending this company.  Once again, if I had to sum up this company in one word, it would be excellent.  I just wish I could find a remodeling company that was as good as J. L. Smith.  
    - Karen D.
  • A
    Metro-Rooter
    We had just finished a major renovation of a 45-year-old home, including two new bathrooms and a new kitchen. Within a day of moving in, the entire sewage system began backing up. Attempts to root the main line failed, and the plumbers who tried said it felt like they were running into sand. Metro came out the next morning and had the same result. The technician then spent four hours digging up the line outside, only to find that it ended about twenty feet from the house. It appeared that someone had dug up the main sewer line and broken it during the construction of a new addition on the house. The problem was finding the other end of the sewer line, which apparently was at least 15 feet away and could have been in a large area. After nearly 5 hours of work, he offered to take his initial estimate for the work--about $150--which he had given long before we realized the extent of the work to be done. We insisted he charge his hourly rate instead.
    The technician came back the next day with TV equipment so he could trace the sewer line from the street, which is about 200 feet away. He finally found the other broken end and then dug it up so that he could connect the line.
    I have nothing but praise for this company and for the professionalism and persistence of their employees. I used them again for a minor problem and had the same experience.
    - Gene G.
  • A
    J. L. Smith Septic Tank Services LLC
    We needed a new drain field for our septic tank. J.L. Smith came in $1,500 lower than the two other quotes and they had better references. They excavated and laid a 375 square foot drain field in a day. It not only passed Nassau County inspection, the inspector remarked on how good it looked. Jim Smith did the excavation with one helper. They accommodated my desire to preserve some landscaping and move others. Overall an excellent experience.
    - Matt B.
  • F
    Blocker Septic
    .
    - Marcia W.
  • A
    Blocker Septic
    unknown
    - ARTHUR L.
  • A
    Blocker Septic
    They arrived on time and promptly got the tank inspected/pumped.  It was much cheaper than other quoted prices.
    - JAMES H.
  • A
    Acme Septic Tank Co Inc
    unknown
    - Cherie T.
  • A
    Fogle's Septic Service
    unknown
    - Pamela V.
  • A
    Acme Septic Tank Co Inc
    They were very good. They were professional, they came out. I couldn't have been happier. They were septic exceptional. Everything was perfect with them. I couldn't ask for anything better.
    - Tom S.
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Septic Tank Services in Fernandina Beach

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