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Pest Control reviews in Fernandina Beach

  • B
    Paragon Pest Control
    Stuart Brice was great while here and sounded great. However, his email address on the card is inoperative and so is there is no such website address. I've tried calling 2 days and the mailbox is full. I can't get ahold of anyone and now find you don't have them on your site anymore. How can I find them????
    - Terrie-Dawn C.
  • F
    Bug Out Service - Nassau
    The termite and pest prevention service was "fair" over the three year period. When I had a new wood shed built on my property, I requested the termite service be expanded to include the shed. After receiving and agreeing to proceed with the estimate for the expansion of service and a renewal of the contract, no response was received from Bug Out for over two months. This was despite several phone call requests. Since it appeared Bug Out did not need or want my business, I cancelled my service. I was amazed at Mr. Matt Bickford���s total indifference to my concerns about Bug Out���s level of customer service. He did confirm that my account did show that the follow-up phone calls were made to Bug Out, but his service advisor told him the calls were returned and voice messages were left. Mr. Bickford said that due to conflicting accounts, he did not know who to believe. Ironically, if Mr. Bickford had merely apologized for Bug out not returning the calls and following up, I would have expanded service and renewed the contract. This is a lesson in customer service
    - Raymond S.
  • A
    Absolute Animal Removal
    Everything went well. Jeff was one of three companies I called and had come to the house. Two of the three were more corporate in nature (Jeff owns his own business) and I felt they were trying to "sell me" on services that might not be necessary. When Jeff came to the house he did as was mentioned in previous reviews, he took a video of the attic space so I could see what he was seeing. He also mentioned we have an issue and that it hadn't gotten bad yet. One of the other three I spoke with made it seem like the attic had been taken over. The other mentioned we had activity but not too bad. The real eye opener was that Jeff's pricing seemed fair at more than 50% less than the other two. Now if all three people are doing the same work, why do the other two feel they need to charge that much more??? The other reason why I selected Jeff is that he guarantees his work for 5 years AT NO ADDITIONAL COST. The other guys were charging either 10% of the total cost of the job or a flat fee of $160 or so dollars each year to extend the guarantee. My thinking is that if a guy who owns his own business feels confident enough to guarantee his work for 5 years, he must do the job right the first time and I won't need to use the guarantee. Jeff also got up on the roof and trimmed back some trees very close to the roof as this is an easy way for rats and squirrels to access the house. Wasn't expecting this and don't think he is in the tree trimming business, however just goes to show how detailed Jeff is on the job. And if you are worried about service after the job is done, Jeff is also your guy. Roughly 3 weeks after all the work was done we came home to a smell in the house (like something had perhaps died in the attic). I checked the traps Jeff left behind, nothing. I decided to text Jeff on Sunday evening, he called back the next morning and was at our house that afternoon. Did I mention the drive is roughly an hour one way? He crawled back up in the attic, found a dead rat and pulled it out for us. I would strongly suggest calling Jeff for this kind of work!! Please note, I'm not listed a cost of service below, as each house/job would be different.
    - Mike W.
  • A
    Nader's Pest Raiders Jacksonville - 301785
    I continue to use them. They come when they're supposed to. They do the job that they're supposed to do and they do it well. I've tried other services throughout the years. I would say their price is comparable to other services. They're on schedule, so I don't have to worry. I'm not very sure exactly when they're gonna be there, but I would say they come regularly the way they're supposed to.
    - Paul B.
  • F
    Panther Termite & Pest Control
    Ad quotes $99 upfront plus $28 per month. Ad also shows $99 discount for new customers. Owner came by and quoted $99 upfront plus $30 per month. I showed the owner the ad and asked if the $99 discount coupon applied to the upfront fee. He stated that the $99 upfront fee was already discounted so the coupon really has no value. I find the ad very misleading and did not hire the company.
    - Vicki M.
  • F
    Bug Out Service - Nassau

    made a mess

    no follow up

    people who said they would be here did not show

    rats are still in house

    Insulation was not needed

    new holes where rats have gotten in

    they have taken advantage of an absentee owner who is 86 years old

    disgraceful

    - donna m.
  • A
    Bug Out Service - Nassau
    Excellent service from the initial phone call to ask questions to the Sales Agent - Adam and the Tech Guys Adam and Desmond. They were on time, professional, went right to work - advised me of what they needed to do and completed their work in records time. I would check this company out and hire them for your pest controls.
    - Judy S.
  • B
    Panther Termite & Pest Control

    Service was excellent, we called and they scheduled a prompt appointment, quickly assessed the problem and sprayed the property for pests.  They baited the rodent issues and returned to remove the pest the next day.

    - Curtiss L.
  • A
    KELLEY TERMITE & PEST CONTROL
    Initial contact pleasant. Set up site visit. Arrived on time. Thorough...discussed our needs and went to work. Task focused but pleasant. Kelley had provided service to previous owner and we will continue to use them going forward
    - Vernon G.
  • A
    B & B EXTERMINATING CO
    Dennis was very informative as he walked the entire house inside and out, explaining in detail what he was looking for and what I could be on the lookout for. Even though I had no areas of concern, he pointed out potential areas to be aware of. For example, although I had pea gravel on the north side of the house in lieu of gutters, It was very thin. I have since increased the thickness to 1-2 inches. He also shared a checkoff sheet used when there are problems. This was helpful for me in my day-to-day maintenance to avoid future damage. It's enough to have my house treated yearly and have no problems due to termites and other bugs. It's extremely helpful to get a little knowledge and insight to help me protect my home personally.
    - Bruce V.
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Pest Exterminators in Fernandina Beach

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