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Home Security System reviews in Fernandina Beach

  • A
    Visual Image Surveillance Inc
    Great! Very happy with the result. Employees were very responsive to our requests and took care of and implemented everything we needed. Difficult to retro fit an existing home going through a remodel, but the equipment update was necessary and done expertly.
    - John H.
  • A
    Went great. Their support team answered any questions I had, and activated our system in less than an hour. They also walked me through testing the system and each sensor, verified one sensor wasn't placed correctly, all being done remotely from their end. Would definitely use them again.
    - Robert C.
  • D
    Safetouch Security Systems
    |They outrageously demanded payment in full for the equipment ($2000) before even scheduling an installation. |The last paragraph sent me to the internet to research alarm systems and companies.  I'm very happy I did some homework.
    - William A.
  • A
    Protection 1 Jacksonville
    Chatted online with representative last night. Gave error code details on one zone not showing READY. Rep on line walked me through any diagnosis I could perform. With that unsuccessful, she arranged with me to send a tech. This morning, Tech Ken called ahead to advise he would be there shortly. Arrived well within the time the rep online advised tech would show. Tech was professional, polite, well mannered. Quickly used his equipment to discern which window was the problem. Removed old magnet and installed new replacement. He explained why a weak magnet would have caused the problem. Checked whole system to make sure was working well and being received by alarm company monitoring.
    I asked for any additional advice he might give me on the use of my alarm. He advised that I should use it on instant mode at night and during the day should I be home and not stepping in and out of the house. He related a close call with a customer who would have been better off with instant on than with delayed mode as she had left it. Daytime intruder kicked down front door during the day when she would not normally be home. No alarm sounded immediately on 90 second delay mode. He opened her bedroom door which woke her up from her bed. Then the delay kicked in and sounded the alarm. He ran away at the sound of the alarm and customer was okay. But instant on while she was home during the day would have been smart. As soon as intruder kicked the door open, alarm would have sounded. Good advice from the tech.
    Tech removed all tools. Explained no charge for service. Shook my hand and went on his way.
    - David B.
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Home Security Companies in Fernandina Beach

Companies below are listed in alphabetical order.

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