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Door Installation reviews in Doral

  • A
    ASP Windows and Doors
    OK, so I have only had the windows for 3 days. Cannot review the product since I have just started using it and enjoying it. Another review on the product will follow. I will review all other aspects though. Sales Experience: My sales person was Michael M. Came to the house, measured and provided me a quote, I did not want a whole sales speech on why/what/and how of impact glass windows. I had done my research. He provided me the quote right away via e-mail ( who still uses pen and paper) and after couple of days we had reached a verbal agreement and a contract was signed at their Doral facility. Why ASP Windows: Granted, I had several other estimates and I was being very specific about what I wanted.Their price, their attention to detail ( I had spoken with another customer of theirs), the no pressure sales tactic and the availability of the product I wanted were the major selling points for me. Showroom Visit: I kept on bugging salesman to look at samples and such, visited their showroom twice to scope out the product. Very clean facilities and very friendly people always willing to help. Wait time for Installation: I was told XXX weeks ( not divulging information, not to offend other customers) and i received a call in less than XXX weeks stating my windows were ready for install. Due to scheduling conflict, i had to push installation and missed having them installed before Dorian, so I had to shutter up. Tuesday after Dorian, installation began. Window Installation Crew: Crew of three guys. It was obvious this was not their first time around the rodeo. They had almost all windows done before the day. They left the big patio door for the following day, as it was obvious it was going to take longer. Door Installation Crew: 1 guy. This dude knows his way around a door. Had both doors installed before end of day, even after having to wrestle iron gate from a concrete wall. That was the hardest part of it. Post Install Work Crew: 1 guy came over the day of the inspection in order to caulk the windows after inspection had been done. For some reason, certain cities require the caulking to be done after the inspection in order to allow inspector to see the anchors, shims, wood etc. The guy who did the caulking....a master at his craft. I could not have done a better job than that. Just like they advertise, the crew took their time covering my furniture and helping me move stuff around. They helped me take the window treatments off. Yes, there will be dust around after the install even though they were very meticulous about cleaning, but what can you expect; very fine dust cannot be removed with a broom and a vacuum cleaner. That is up to the owner to mop. I have NO complaints about any of the people involved in my transaction with the company. I give them 5+Stars if there was such a rating. For those needing financing, they have plenty of options to work with you on that. One thing I recommend to everyone; if you are doing a PACE or Ygreen loan, make sure you educate yourself about the Pros & Cons of such an option. A detailed review on the product will follow.
    - Juan V.
  • A
    ASP Windows and Doors
    I had my doors and windows installed by ASP a little over a year ago and have always been impressed by their level of customer service. The same can be said for the actual service. Their response and excellent service is the major reason I always recommend. My service man Orlay got the job done, was very attentative and resolved my issue perfect!
    - Lynn C.
  • A
    Smitty, the owner, was on top of everything from the quote to the installation of the garage doors. I have used his company for many years for garage door servicing and now I used him to purchase and install new doors. He's not the cheapest service, but you get what you pay for. He and his company are very good.
    - Mark A.
  • A
    ASP Windows and Doors
    Fast quality service. Very satisfied with the product and workmanship. I found them because three of my neighbors used them and i saw their trucks in the neighborhood. Ulises was great in salesmanship and communication. I highly recommend that everyone should get this SIW product for their home and of course use ASP. I no longer hear the windows rattling when the planes take off and land. My house is very quiet now.
    - Allen L.
  • F
    Alpha Impact Windows and Doors
    AWFUL, AWFUL, AWFUL! This is the only way I can describe my experience with Alpha Windows and Doors. If there were a rating below F or less than zero stars, this company is deserving of it, as they are in a category on their own. If you���re considering replacing windows and/or doors in your home, PLEASE READ THIS REVIEW. I strongly recommend you use any other company and avoid the utter agony that I experienced. This company has no regard whatsoever for customer service. People who work there are rude and show no concern for the client���s situation. Actually, it���s worse because they have no regard for common courtesy, like returning a phone call or email, or fulfilling promises, or sticking to deadlines. My nightmarish ordeal began almost a year ago in October 2017 when I contacted Alpha about installing impact-resistant windows in my apartment. The job seemed simple enough���at least that���s what we were told by our sales associate Ron Lyons. When Ron met with my wife and me, we discussed costs and a timeline for completion. Everything sounded great especially the projected completion date of around February - March 2018. Things were moving along nicely. And then everything changed. Delay after delay after delay. Trying to get a straight answer from Ron or anyone at Alpha was impossible! Then around March 2018, Ron completely vanished. He stopped returning our calls and emails. To this day, we have never heard from him again! And this was our sales rep���the person we assumed we could count on to keep us posted on status. Over the next five months, I spoke to numerous people at this company but always got the same story. They basically blamed the delays on the manufacturer and could not tell me when my job would be done. Time after time, I was told someone would get back to me once they knew more. But that didn���t happen. Instead, I had to keep calling them for news. Most times, the person I was speaking to made it seem like I was bothering them. I even had the displeasure of speaking with the owner on a few occasions. I���m guessing he personally trains his staff because he was even more rude than his employees���A total jerk! He made it perfectly clear that my business meant absolutely nothing to him. When the materials were finally in, it just got worse. Installers caused damage to the walls of the unit���damage that I had to repair���and one installer even thought it was a good idea to drill something on the bed. Naturally, the drill went right through and made a hole in my comforter. Once the installation was done, several inspection appointments had to be scheduled because either the work was not done properly OR the installer was a no-show when the inspector came out. In mid-August, the last inspection was done and the ordeal was FINALLY over. Never could I have imagined back in October the nightmare I was in for. I only hope my experience will lead at least one person to look elsewhere.
    - Jeff L.
  • A
    Superior Replacement Windows & Doors Inc
    It went very well. Great team to work with! Jamie was very knowledgeable, professional and kept me informed along the long process. The 3 person team of installers were very efficient, Professional and did a fantastic job of controlling the dust and always left the work site neat. Highly recommend this company!
    - Barbara B.
  • A
    ASP Windows and Doors
    It was amazing. The quality of the product, the beauty of the product, the expert installation, and the attention to detail are by far one of the best I have ever seen. We already had impact rear door, and once the front door was installed, we ordered the matching rear door because it is just to beautiful to not match.
    - LYNN P.
  • A
    ASP Windows and Doors
    It could not have gone better. The process was so easy. I work from home with a newborn, my main concern was being home while the install was being done. The installers were so respectful and communicated with me if they were going to be using loud machines so it wouldn't disturb the baby. I was also concerned with the amount of dust that the work would create, I am a bit of a neat freak...I have never seen such clean work! not only did they cover every piece of furniture but they also swept after they finished. I was so impressed. Masters of their trade! I could not be happier with the end result and they entire experience!
    - Andrea S.
  • F
    Hurricane Management Group LLC
    I tried to get the FREE estimate from this company and was never called back. I have left several messages on Angies, on the website contact us form and voicemail. If this company cannot even have the respect to call a potential consumer back within a week how would they handle your project?
    - Paul G.
  • A
    A1 Miami Handyman Service
    Mario came to give a quote late one afternoon and, to my surprise, stayed for 2 1/2 hours that same evening to start the work. He's very polite, knowledgeable, and offers suggestions so that one doesn't spend their money needlessly. He will not agree to make a repair if he doesn't feel qualified to do the job correctly. He and his associate both work rapidly and diligently, give attention to detail, and clean up after they've finished. It was a pleasant experience. I've already talked to Mario about other repairs that I would like him to make.
    - DONNA S.
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Door Installers in Doral

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