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Geek Squad - Best Buy

Founded 1994 • Angie's List since November 2009

A Rated | 6 Reviews

Description

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores. ...

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A
All American Solutions

Premium Remote Access Computer Repair, $99 (no additional hourly fees). 100% Money Back Guarantee. We repair both Windows and MAC Computers. All work is performed by US Military Veterans who are Certified Technicians! Why take your Computer into a store when we can perform the same repair from the comfort of your own home? Included is: -Virus/Malware Removal -Browsers being un-hijacked -Security Evaluation -"Free" (Trial Version) of Anti-Virus/Internet Security Software -Complete Premium Computer Optimization, (Makes it run faster). When we are done repairing your computer, it will run like it was brand new. All of our Techs are Vets! We service the entire US. 888-246-9990. Alternate Email: bob@allamericansolutions.us Web Address: https://allamericansolutions.com

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Verified Reviews

A few reviews for this pro…

F

RATED

11/27/2015

unknown

DESCRIPTION OF WORK
Just beware..... I bought a new 65" TV and decided I wanted to have it mounted on the wall. I know how to do this kind of stuff but didn't have the time so I decided to contact Geek Squad. I asked if they could do the work and as a matter of fact could send some guys out the next day. It was going to cost $250 which did not include the TV mount. They said I had to have the mount at the house, etc. So I purchased the mount. They showed up as scheduled and I just happen to ask if they were going to run the wire inside the wall, etc. They said the price did not include that and they were not electricians and could not do that kind of work. So I realized that I was paying two young guys $250 to hang a TV on the wall with all of the wires exposed. Sorry but this is simply outrageous. I told them to forget it and they said they would have my credit card credited for the full amount. The next day I was driving past Best Buy so I went in and did the usual 30 minute wait to see someone that works for Geek Squad. Sure enough they had not credited my credit card. After explaining what had happened they did the credit. I suggested that they at least tell people that they are not going to run wires in the wall when people request that service. I ended up purchasing a $75 kit from home depot that worked great and mounted the TV myself. It took me no more than an hour to get it done. To be quite frank I have never had a good experience dealing with Geek Squad on anything..... poor service, long waits, and over priced.

CATEGORY home theater design,computer repair

B

RATED

01/22/2014

We had to bring the laptop into Best Buy three times.  Each time they had an excuse about why we had to stand and stand in line...to correct an earlier problem. The whole process took five days and the problem was never corrected.  The staff was polite, but it was evident that they were not competent to address the problem. We took the laptop to another business and the problem was solved in one d...

DESCRIPTION OF WORK
Geek Squad and computer people attempted to clean virus from a laptop

CATEGORY computer repair

A

RATED

05/14/2013

I went to the 23rd st Best Buy and looked for a new laptop that would run The Sims 3 and not crash. My laptop had died, and with being a student as well; i needed something that day. I looked around at the models and did see one i liked, but it did not have a dvd drive, which i needed. So the associate showed me a Asus 17.3" gaming laptop. It was more than I wanted to spend, but believe me I am gl...

DESCRIPTION OF WORK
I actually had to purchase a laptop at the Best Buy on 23rd St in Panama City, Florida and pick it up at this location in Destin, Florida.

CATEGORY home theater design,computer repair,appliance sales,computer sales,tv sales,phone sales

A

RATED

11/01/2012

Tiffany was amazing.  I am one hundred percent confident because of her!

DESCRIPTION OF WORK
Tiffany was more than helpful in explaining, in great detail, exactly what the pros and cons were of several washer/dryer sets, as well as oven ranges.  She also explained the process of having the appliances delivered to my home and what additional pieces I would need to ensure that we would not have to run back out to the store last minute.  She was the most informative sales associate that I have ever worked with.  Any company would lucky to have her working for them!

CATEGORY appliance sales

A

RATED

07/02/2012

They have good pricing. They have good costumer service.

DESCRIPTION OF WORK
I used Best Buy to buy a new laptop. I bought this last March of this year.

CATEGORY computer sales

Services Offered

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Emergency Service
No
Warranties
90 Days