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Daycare Center reviews in Deltona

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  • I regret that after giving them ample time to make things right, DTA has failed to do so. I am now entirely convinced that their priority is not the children. So it is my duty to put the truth out, in hopes that what happened to my daughter never happens to another child.

    1) If you are looking for a safe and educational environment for your child, you will not find it here. Especially for your daughters.

    2) No matter what, if you decide to put your child in this establishment, NEVER pay more than one week in advance.

    Issue #1 (this is still difficult to write about the following) My 8yr old daughter was molested on the playground by one of the boys there. She was wearing a skirt, so thank goodness she was wearing leggings. But damage was still done. After I addressed it with DTA, they informed me that they spoke with the boy's parents and that it would not happen again.

    The following week, that same boy corned my daughter, alongside another boy and proceeded to get in her face and bully her on the same playground.

    Realizing there was little to no supervision at DTA, I made an executive decision to take matters into my own hands and pull her out of there, since no one else was competent enough to protect her in my absence. I was one of the few that paid in advance ($250) and with three full weeks remaining, I requested the refund of the remaining three weeks.

    Not only did DTA not apologize, and not only did they refuse to refund me, "due to their policy of a two week notice requirement", but the director made light of the situation and got rude with me over the phone, as well as in person. I was utterly shocked at the director's lack of empathy, lack of concern and her horrible attitude and tone. I could not believe it. To make matters worse, the owner refused to speak with me after I sent her a certified letter almost three months ago.

    My daughter is in the gifted class at her school and has always been a consecutive Straight-A student. UNTIL this incident happened. She has since been seeing a counselor regarding the molestation that occurred at DTA and her grades are finally beginning to normalize. 

    Issue #2 

    Education is not a priority at DTA. For the few weeks that my daughter was enrolled here, every night, she would come home with unfinished homework. This never happened prior or after her enrollment in DTA. On a couple of occasions, she told me that staff there made her and another girl stop doing homework "because they were talking" (while helping each other out on the lesson). DTA denied this.

    On another occasion, they were doing homework by the front door, which is a high-traffic area. The children obviously could not focus. DTA denied this, as well.

    Please protect your children from this place. DTA will not be there to do it for you. Many of the children look sad and bored. Supervision and concern for them seems to be non-existent here! Spend a few extra dollars on a quality establishment and it will pay for itself, as time goes on. 
    - Kia L.
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Daycare Centers in Deltona

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  • YMCA

    Deltona, FL