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Storage Unit reviews in Delray Beach

  • D
    The crew was very good, helpful and responsive however after the permanent move we reported damage to furniture, broken light fixture and missing parts for a large wall unit. The owner denied any responsibility for the damage except for a chip out of the dining room table. I reported that a floor lamp did not work anymore and he replied that they didn't do it and it was broken before (as if we'd pay to move a broken floor lamp). The owner did not send the crew with the proper equipment to move a large safe and then called me a liar for reporting an incorrect weight of the safe. The owner refused to move the overflow storage unit of furnishings even though the items were part of the agreement. We had to at our own expense move a bedroom set, large wine cooler, outdoor patio furniture and two safes. While Arhtur hires a good crew he does not stand behind his work. If you hire this company do not pay him in full until you thoroughly inspect all pieces of your furniture for damage or he will deny, call you a liar and not stand behind the damage that they caused. Arthur doesn't bother to personally meet his customer or even see the damage himself. He sent a vendor to repair the damaged table and made sure the vender knew "not to touch any other furniture". Attached is a photo of the damaged buffet that his crew put in storage on it's side. He said that was "old" damage but it was a brand new buffet that had only been moved twice by Arthur - once to storage and once to our new place. BUYER BEWARE.
    - Pamela M.
  • A
    Guy and his team are AMAZING! From my initial call to get an estimate to final delivery and everyone I worked with along the way (Nirva, Sheri, Amber and all the movers), I can't say enough about. This company was a HUGE silver lining in a very stressful move for us. The attention to details, customer services, and cleanliness was way above expectation. I would not hesitate to recommend them and use them again in the future. A special thanks to Nirva who was my main point of contact throughout the process. You deserve an award for your responsiveness, kindness, and level of customer service you provided. Thank you for making this whole process the easiest process in what you typically hear nightmare stories about.
    - Thomas S.
  • A
    On February 3, 2016, I moved from a home that I had lived in for 13 years.  I didn't sleep at all the night before the move because I had such anxiety over how the move would go.  That being said, at 9 am, promptly, my saviors arrived in the form of Superior Moving and Storage.  3 of the nicest and professional men anyone could ask for.  They were efficient, courteous, helpful and just an overall joy to work with.  Additionally, as I neglected to inform Superior that I had to move a piano, they didn't come with the equipment needed to pack up the piano.  But as with everything else with Superior, they immediately dispatched the proper equipment and an extra mover to help with it.  You would think that with the extensive move that I undertook, the expense would be exorbitant, but to my surprise the entire move cost 2,500 dollars!! I can't imagine how Superior makes money with these rates and the incredible quality of their staff, but I was amazed.  I would not only recommend Superior Moving and Storage, I would implore anyone who is making a move to look no further.  This company is truly the best.
    - Andrew W.
  • A
    Amazing Piano Movers! We recently used Superior Moving & Storage for originally a long distance move from New York to Florida where they placed our baby grand piano in storage. On the pick up we moved my mother and some of her things from New York to Florida. Her new home was not ready so we utilized the storage facility Superior offered, and my mother stayed with us for several months. We actually took the time to go visit the storage facility before just trusting an random moving & storage company with my mothers possessions. Dear to my mother and the only item she truly cares about is her Baldwin Piano. Superior's storage was spotless clean and everything was organized and well maintained. The building was like a fortress and this is why we ultimately chose to hire them. When the movers arrived they were very careful and were obvious pro's with pianos. Every square inch of the piano was padded up and wrapped and protected. They used a specialized board for storage of the piano. All of the other items we moved as well were well cared for. Very impressive to see all the work that goes into the process. We stored the items for several months and then made arrangements to make a delivery from storage to my mothers home in Delray. The office was very easy to work with and no matter who I spoke to they were always pleasant and helpful. The move out of storage was great, all items in great condition. The piano is finally in it's place and my mother is happy as can be.
    - Stacey F.
  • F
    The movers did a fine job packing up and unpacking. My complaint is not against the workers their selves. My complaint is about the accounting of the bill with three different amounts and the way the office handled the scheduling of the move. My grades for this company are for the office and their office and administration.
    - Phyllis O.
  • A
    The movers were great. There were three total. Eduardo was in charge. He was really nice and attentive. They showed up on time and got the job done within approximately 4 hours. Quicker than expected. They were very careful with our furniture and belongings. Took time make sure everything was wrapped before loading to the truck. They made the move easy. A very pleasurable experience overall. My wife and I would definitely use them again.
    - Ilan N.
  • A
    John was helpful, accomodating & honest. The crew arrived on time, were professional & carefully re-wraped all of our furniture prior to transporting it to our new place. Once there, they moved everything in efficently.
    - Ronald F.
  • A
    It was a very easy move from the day the crew showed up for packing in NY until the day they delivered to the storage unit in Florida.  We were very happy with everything from start to finish.  We would use them again and would recommend them highly.
    - Susan V.
  • A
    Look no further, Move on Demand will take care of you, do their job well, and do it at a fair price. Dealing with Arthur was very pleasant. He showed up for the quote right on time and was very easy going and accommodating. Had to call him a couple of times to ask a few questions and he was always available and good to deal with. Move On Demand showed up on time on the day of the move and the men were professional, competent movers. They wrapped and protected everything very well and there were no issues. Packing and moving is stressful enough and I have to say that everything with Move on Demand went very smoothly. We will be moving again soon and we will definitely be calling Move on Demand. Thanks Arthur & team.
    - Sean B.
  • A
    I originally decided to call Downtown moving and storage because my best friend swore on her life that this company was great so I gave them a call. I also called 2 other reputable companies to compare quotes and services but Downtown won the job for a few reasons. I called to set up an estimate and someone answered the phone right away without any machine or uneducated calling service. They set up an estimate and came on time unlike the others. A guy named John came over and gave me the whole pitch. He won the job because I believed everything he said and it wasn't everything I wanted to hear but it was the truth, He gave me a guaranteed price for basic services that included wrapping of furniture, delivery to storage, 2 months storage, dis-assembly, delivery out of storage, and re-assembly of my furniture. He was the only company to give me the entire cost of all aspects of the move from start to finish without any confusion and the price was given to me on contracts immediately at my house. On the morning of the move my 3 men were in uniform and worked hard and they were very careful with my belongings. They were just as good during the delivery when they set my furniture back up. Both pickup and delivery were scheduled between 9-10am and the crews were on time both times. There were no surprises or secret fees of any sort. They even took a credit card. This move went smooth from start to finish. I will use them again. These are true professionals from top to bottom.
    - theresa r.
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Storage Units in Delray Beach

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