Deland Internet Service Articles

Sample Reviews

F

Rating
In early May, I received a letter dated May 1, 2014 from
Deland Internet Service Providers Provider Name Locked
Childs, region president of
Deland Internet Service Providers Provider Name Locked
, giving me an ultimatum to either switch to FIOS or have my landline service terminated on May 16, 2014 The letter from Mr.
Deland Internet Service Providers Provider Name Locked
is copied below.
Needless to say, I immediately switched my phone service to Comcast. I was not going to reward corporate bullying.
05/01/2014
Deland Internet Service Providers Provider Name Locked
Mr. XXXXXXXX:
As a valued customer, it is our goal to provide you with a good customer experience.
Recently, you contacted
Deland Internet Service Providers Provider Name Locked
with a service issue. Our records show you
declined transitioning your service to our fiber network to resolve your issue.
We hope that you will reconsider and permit us to move your service to the fiber
network. Without this much-needed transition, we will no longer be able to
provide service to your home.
Avoid an interruption in your
Deland Internet Service Providers Provider Name Locked
(home phone) service by calling 855-381-8011,
Monday Friday, 8:00am and Saturday 9:00am 5:00pm. You must call before
05/16/2014 to set a service appointment. If we do not hear from you before
05/16/2014, your
Deland Internet Service Providers Provider Name Locked
home service account will be closed.
There will be no charge to you for the transition or installation of equipment. We will
not change the monthly rate you pay for your current services.
Our goal is to repair your
Deland Internet Service Providers Provider Name Locked
home service quickly and conveniently. We hope to hear
from you soon. Simply call 855-381-8011 to set up an appointment.
Sincerely,
Deland Internet Service Providers Provider Name Locked
Childs
Region President

- James L.
D

Rating
I am satisfied with home phone and wireless service from
Deland Internet Service Providers Provider Name Locked
, but have discontinued my internet service with them. I switched to Bluebird broadband, and am much happier. I had the fastest broadband they offered in my neighborhood, Woodlake South in north
Deland Internet Service Providers Provider Name Locked
, but it was very slow. Worse, it was unreliable. Much of the time it did not work at all. I spent a lot of time on the phone with their support service on several occasions, but the improvement each time varied from short- lived to non-existent. I would have changed much sooner, but was not aware of any alternatives. Verizon recently began offering service in the neighborhood and I considered using them. However, Bluebird is a more affordable alternative.
- Lydia M.
B

Rating
Yearly contracts have to be signed for best offers and it is best to write date on calendar because they no longer give you a warning when contract is about to end and you could end up with a month of regular prices which has happened to me this year.
- Carol P.
F

Rating
the zippers on the door panel broke within the first week, contacted customer service and got no help. they offered me an extended warranty on a product that isn't covered by the factory warranty. horrible customer service, asked for pictures and receipts, knowing they wouldn't help regardless.


- Patrick P.
B

Rating
Initially it was difficult navigating through the automated customer service system on the phone, but as soon as a live representative came on things went better. Unfortunately this is the third time in six months that I have had to have the DVR reset. A little frustrating for the amount of money we pay for cable and this feature.
- JULIE L.
C

Rating
At store changed bad modem to get modem/router. Upgraded service they recommended to improve Wi-Fi. It did not help and costs more. Billing is much higher than they quoted. Double charged for equipment i did not receive.
- Richard H.
F

Rating
For the 4th and final time I went to top off my sons cell phone, the first card
Deland Internet Service Providers Provider Name Locked
said it didn't go through, we tried a different card and they said that didn't go through either. On checking with the bank both charges of 47.50 went through, only one charge of 47.50 should have have been processed by
Deland Internet Service Providers Provider Name Locked
. Once again have to dispute one of the charges through my
bank
My son's cell number is 715-4414575.
This has to be a scam because it happens nearly every time. Time for a new phone from a different company.
- John M.
F

Rating
I have fought the battle for years with
Deland Internet Service Providers Provider Name Locked
with them charging a rental fee for my own modem. It goes all the way back to 2012. On 9/12/13, I used their live chat and got the rental removed after noticing it had magically reappeared
on my bill. Exact same story on 1/9/14, and I have both transcripts from the chats.
A few weeks ago when I did a total disconnect due to moving to an area
Deland Internet Service Providers Provider Name Locked
does not service, the rep insisted I return "their" modem. My personally owned modem was being shipped with my household goods and was not due to arrive until the end of June. I conveyed this, but the rep insisted I give them the serial number of MY modem, as if I carry that around with me. I felt as if the rep treated me like a criminal! I asked to speak with a supervisor and of course, they were all in a meeting. I was routed to a supervisor's voice mail with the rep's promise they would respond quickly. And of course, they didn't. Not quickly. Not at all.
This week I got a billing from
Deland Internet Service Providers Provider Name Locked
charging for "unrecovered equipment." How could I possibly give them something I never had? Like thousands of others, I have to watch my pennies and it was much cheaper for me to use my own modem
than to pay
Deland Internet Service Providers Provider Name Locked
$7 per month. After browsing through the
Deland Internet Service Providers Provider Name Locked
forum, apparently
Deland Internet Service Providers Provider Name Locked
tries to shaft many customers who use their own equipment.
I would also like comment on
Deland Internet Service Providers Provider Name Locked
's Customer Service. I have kept detailed records of each time I have spoken with them. I find it highly upsetting that although I can provide dates, times, and names, I am consistently told there is nothing noted in the records for the account!
If you have any other provider option for cable, internet, or phone, I encourage you to take it and save yourself from headaches down the road.
- Bettye W.
A

Rating
We were very happy with
Deland Internet Service Providers Provider Name Locked
. We had been struggling with internet dead
spots in our home and were frustrated with the limitations of wireless
extenders that had been recommended by other tech guys.
Deland Internet Service Providers Provider Name Locked
’s phone and Ethernet expertise was
extremely helpful. He ran an Ethernet cable along a corner on the outside of
our house to our second floor and even patched and painted to make it blend in.
Now, we finally have consistent internet service upstairs!
Deland Internet Service Providers Provider Name Locked
is a busy guy as there are not many like
him out there, but he worked hard to fit us in his schedule and even worked
into the night to get the job done.
Also,
Deland Internet Service Providers Provider Name Locked
’s
Deland Internet Service Providers Provider Name Locked
is his apprentice and he is a good guy, too, and
a great helper. They have a good rapport
with each other. I would highly
recommend them.
- Terri G.
A

Rating
came on time. put the devices where I wanted them and was very polite, clean and courteous. I would have liked a little more instruction on how to use the remote controls, but he has spent a lot of time already and was ready to go.
- Janice G.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Internet Service Providers in Deland, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

ACR COMPUTERS INC

1740 Carr St
Deland, FL

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Amazon Business Services

41325 clear water way
Austin, TX

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

AT&T

500 E Danenberg Dr
El Centro, CA

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Bright House Networks

1195 S Woodland Blvd
Deland, FL

BRIGHT HOUSE NETWORKS

700 CARILLON PKWY
Saint Petersburg, FL

Business Media Consulting

PO Box 216
Flager Beach, FL

Caveman Concepts

680 Wild Acres Rd
Osteen, FL

Chicago B2B Services

Hanover Park, IL

CMB Network Support

9139 Boulevard 26
North Richland Hills, TX

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

CompuSys

926 South Ridgewood AvenueFL
Daytona Beach, Fl

D&M Network,CCTV Solutions

1928 Bonneville Dr
Orlando, FL

Dish Network

3750 Priority Way S Dr
Indianapolis, IN

Join Angie's List to get the best local reviews in Deland.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a High Speed Internet Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money