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Flooring reviews in Deland

  • F
    At first Factory Warehouse of Floors was ok, but soon after they got $$$, the problems began. A 3 day job extended to 7. From installers not showing up to our job because they were working on other jobs to fighting amongst themselves in our house to a mouthy installer arguing about fixing obvious issues, it was an unpleasant experience. We finally decided to live with 2 hollow (not properly sealed) tiles because we were sick of the whole ordeal. We were also advised there is a 1 year warranty and to "keep an eye on" the hollow tiles. Fast forward barely 2 months later (4/23/19) and we now have 6 hollow tiles, so the situation is growing. We also have disintegrating and pitting grout. I've been calling for 3 weeks, no one would return my calls, they even just stopped answering, so I was reduced to leaving messages. Then, I called from a different phone number and finally got C. I sent pictures of the grout 4/18, no response. I called C today (4/23), she stated we had to give her time to inspect the grout - so more stalling. No appointment offered or set, no customer service, just "it's going to take time." Please don't use this company, it seems they only care about getting your $$$ and nothing about customer service or any kind of warranty. Now I have to spend a lot of time going to consumer agencies. Please do yourself a favor and use another business for your project.
    - Dolores C.
  • A
    I recently shopped for floor tile. Visited half a dozen stores and settled on Stinson because of their selection and customer service. Emely made me feel welcome and valued, and Todd stepped right in one day when Emely wasn't there. They were spot-on in estimating everything I'd need for the job, too... much appreciated by me and my installer. They also were the only shop that allowed me to take samples home so I could see how different colors/textures worked in my space. I recommend them without reservation!
    - McKenna L.
  • A
    Stone And Wood Renovations LLC
    Amazing restoration of my floors! Service and professionalism was top notch. Richard and his staff went above and beyond to repair damage areas in my wood floors prior to starting sanding. This was work above what he quoted me for. No additional charge for the extra floor repairs. Richard is a perfectionist, I���m sure, and he treated my floors to a spectacular renovation. They look amazing. I will use him again and recommend his company always.
    - Lynne L.
  • A
    D & D Flooring Installation Services LLC
    Dan and Denise were extremely professional and punctual for each day they worked. Dan was flexible on arrival times in order for me to get to work on time at 8:00a. The laminate flooring had to be replaced in its entirety due to poor installation from a previous contractor and partial water damage. The new ceramic tile installation completely changed the look of an outdated master bathroom. He encouraged running tile up the wall with decorative mosaic pieces to give the appearance of a larger room. Dan has exceptional attention to detail and his quality of workmanship is outstanding. We would call again for any future flooring installation needs.
    - Sherri L.
  • A
    Mr. Carpet
    Mr. Carpet's installation crew were THERE, when they were supposed to be & I KICK myself for allowing Empire to put in the WRONG CARPETING on the WRONG LAST DATE possible, when I could have cancelled them completely at $2950 & gotten BOTH jobs done for the CORRECT pricing through Mr. Carpet. Should I EVER have to do any replacement whole house carpeting or just replace the floors in the bathrooms next year, I will CERTAINLY give the small business of Mr. Carpet with Dennis the younger & Dennis the Senior, the work, because they & their installers were the MOST PROFESSIONAL, helpful people that we had working on the house, except for one other SMALL business person for the AC & the one that helped us to buy the Shed for my farm.
    - Jacqueline E.
  • A
    Gerrick Chokanis LLC
    Well as first time home buyers . My girlfriend and I didnt quite have all the tools nor knowledge to do this bathroom remodel. So we decided to get in touch with gerrick. He responded immediately and was here by the next morning. He started removing the old tiles( a real pain at that) and cabinets. After my girlfriend and I figured out the best tile to put back down . He was back over to finish the job. To me, it was a much greater experience. Throughout the remodel , he showed me the proper way to do everything. Letting me make the tile cuts and some of the measurement. It was a true learning experience. He even bought us a level as gift for being new home owners. Which I thought was very kind. The work looks outstanding and he will definitely be receiving a call after this 5 star performance when we go to do our other bathroom. Thank you very much !
    - Justin D.
  • A
    Gerrick Chokanis LLC
    The job Gerrick did was above and beyond what me and my husband were looking for and expecting! He was very professional, courteous and super knowledgeable! The floors turned out so nice (did three of our rooms) and the crown molding makes our house look so elegant and definitely will add value to the home. I told him we would be hiring him again soon to paint the inside and outside of our house.
    - Alissa T.
  • A
    The Laminate Flooring Store & More
    I love the floor, but I am very disappointed in the follow up.  There is a section of the floor where it looks like a nail is poking through.  I contacted them numerous times and they promised the installer would come out and fix it and that never happened!  (Update as of October 19, 2015, they fixed the hole.  It has all been taken care of now and they really care about getting good reviews and doing a good job!)
    - . ..
  • D
    Wadsworth Flooring
    Our initial visit to the Deland showroom in late July was excellent.  Their selection of tile was great and we found what we were looking for.
     When we returned on 8/8/2015 to purchase our tile, we should have paid more attention to the clues that this wasn't the best place to order our tile and found another store.  Our sales associate was very friendly I will say, had to call another multiple times to get a price sheet for our tile, and what they eventually sent wasn't accurate.  The next sign, was that the prices written on the order, were higher than those labeled on the display.  They honored the price on the display, but we would later learn they made it up on the rest of the sizes of tile we ordered.  The accent tile ended up being twice the price from the day we ordered.  We asked to see the matching accessories for our tile style (soap dishes, towel bar holder etc.,) but we were told that there weren't any and we'd have to find "something close" at a plumbing supply store.  Come to discover with a simple google search of our brand and style of tile, we found that there were exact matches from the manufacture and were able to download the sales flyer with the specific item numbers.  Thinking it must have just been a mistake, I called the store and told them I found them online and if they'd get me a price I'd like to order them asap.  About an hour later they called back saying I was wrong, and they did not have matching pieces, that they only came in base colors (white,biscuit, etc).  So back to google I go, and found a retailer in California who was more than happy to sell them to me, and have them shipped via UPS so I'd have them in 3 days.  The next day, WF called me because amazingly they found what I was looking for, and at twice the price for what I paid having them shipped from California......
    My tile ordered a few days later than originally expected, but I couldn't complain as they didn't charge me shipping or delivery..
    A few days in to construction, we determined that we needed more bullnose tile for the design we wanted.  I called the store (because I'm a faithful customer) and told them what I needed and for a price.  A few hours later they quoted $300 for what I needed which included "rush shipping" from the tile manufacturer.  Before ordering from them, I checked with good ol' google and the vendor I used in California, and found that Home Depot carried the SAME tile.  I had my contractor check to make sure he couldn't find a better deal, and low and behold, HD with UPS rush delivery was only $200..
    Tile is installed, and low and behold our grout is missing from the tile delivery.  It's on me for not double checking the large pile of tile, boxes and bags of stuff delivered.  Then come to learn they charged 25% more than it should have been for the grout, and for our project, we need two different types, sanded and non-sanded... Luckily our amazing contractor took care of matching the color and picking up the grout for us from his vendor.  We also had an extra box of tile that we ended up not needing and never broke the seal on the box.  So when we called about the missing grout, we mentioned we'd come by the store for the refund on the grout and return the extra box of tile.  We were told that under no circumstances do they take returns.  I don't remember seeing any signs in the store that all sales were final, nor is there any indication on the sales contract/receipt that they don't take returns.  Oh, we did get the $19 back for the grout.  
    We know now we over paid about 17% on what we ordered from WF, and we cant return a $166 box of unopened tile.
    We found WF on Angie's List, and being close to home we used them.  They have plenty of "thank you" notes displayed in the store, but I have to wonder if any of their other customers know, what we know now.  I'm all about supporting small business owners, but in this case we paid for it.
    - Brian C.
  • A
    This was the fourth "project" that I had BLM install flooring.  The first time was at least 2 years ago (before I joined Angie's List) and if I had another floor to put down now, I would call BLM Flooring.  I wouldn't have anyone else.  
    The price is always good; Brian (owner) is the best!!  He is a perfectionist, and when the job is completed, it looks beautiful!!  He arrives on time and when he leaves he makes sure your house is as clean as possible .  He keeps his work area orderly as well.  Brian is extremely professional.  He dresses appropriately and has his crew dress the same.  They are always courteous.  
    Whenever I called for an estimate, the response was in a timely manner.  The office staff is very polite and they schedule your job in a reasonable amount of time.
    I have referred BLM Flooring to several friends and relatives.  All have hired him to do their install jobs.  One even hired him to do a vacation home.
    So, if you're looking for someone who can do a great job of installing your wood, laminate or "whatever" type of flooring, call BLM Flooring in DeLand.  You can trust that they will do a good job, where you will be happy with the work, and the price.
    - Diane P.
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Flooring Installers in Deland

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  • 1972

    508 Orange Dr
    Altamonte Springs, Florida