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Plumber reviews in Defuniak Springs

  • F
    Benjamin Franklin Plumbing
    When the plumber came he told me that he just needed to unclogged my kitchen drain. Then my washing machine would stop over flooding unto the floor. I feel my problem was too complex for this young plumber. I never felt that he knew what he was talking about.  He gave me a bill of $285 to unclogged my drain. But if I wanted to replace all my kitchen plumbing it would cost me over $5,000. Are you kidding me? Three days later my kitchen sink was clogged again and my washing machine was flooding.  So I called to get a refund and talked to the manager and received one. I finally did find a plumber who did the work for one third of the price and I am happy to say everything is working just fine.  I feel these large companies have too many employees that are not fully trained or can handle complex problems.  A small local plumber with three employees was able to give me the personal service I needed. I plan to give my business to smaller local companies, from now on.

    - mary h.
  • A
    Benjamin Franklin Plumbing
    The young lady that I first made contact with by phone to schedule a visit to give estimate for this work was very courteous and professional.  I was contacted the day of the appointment by another (possibly the same person) to confirm the appointment and to let me know that they were on their way for the service call.  They were coming from Niceville to my home in Defuniak Springs. 
    The guys who came out - Clifford Stapp and Ray Mercer - were both very professional and helpful.  Questions were answered and also they let me know of other services that Benjamin Franklin could provide if ever needed.  I was a little surprised about the cost (seemed a little high considering I had the EXACT same pump for replacement as the one they were replacing).
    Service was completed in a little less than an hour.  There was no itemization of the charges on the invoice, including there was nothing documented in the Arrival Time nor the time spent.  I would have like to have seen in writing a little better breakdown of the charges than what I received.
    The area was left clean, new pump working perfectly and I have been very pleased with the work since then.  For this service the company seemed to be very reliable and prompt and professional.  I would not hesitate to recommend them to someone who needs their services, but would hold them to documenting a little better on the invoice in the future.
    - Frank S.
  • A
    Paul Rushing Plumbing & Electrical
    Had a clogged kitchen drain. Paul Rushing was recommended. We called them and they came out the same day. Unclogged the kitchen drain. Very professional. He had helpers with them and they knew exactly what to do and did it. Would recommend them to anybody. They were in and out in a timely manner made sure we were satisfied. Very happy with their work
    - Patty N.
  • A
    Benjamin Franklin Plumbing
    They're a really good company and super nice. We got done with the kitchen, he said, "Do you need anything else?" "Sure." So, we went to bathroom. So, he was coming out to put the sink in and he actually helped me out the others, too.
    - Robert H.
  • A
    Benjamin Franklin Plumbing
    We just moved into our home, and had a variety of plumbing issues ranging from a leaky sink gto a toilet that doubled a a rocking chair.  Benjamin Franklin Plumbing sent their plumber, Clifford, out the same day to address our issues.  Clifford was very friendly, yet profesional.  Even though our home looked like a construction site, he dutifully donned his ligttle blue booties at the door.  After asking my husband what all of the issues were, he went right to work.  Not only did he replace the flapper in the toilet in the hall bathroom that ran constantly and woke me up in the middle of the niht, but he tightened the rocking horse toilet down, and tightened the pipe under the sink, all the while breathing dust and paint fumes.  I feel that I received a great value for my money, and will definitely use this company again.
    - Robert H.
  • A
    Bonds Residential Service Inc
    He is a contractor for the construction company that built our garage. He also has his own business. They are a two generation company in the area. It is the son doing a lot of the work now. They are very reliable and responsive. The work went well overall. He has done work for me before in our women's club when our pipes burst last winter.
    - Christine G.
  • A
    Scotto Plumbing Services Inc
    When they had to return to fix a problem with the toilet, they didn't charge me a service charge. They are very, very good! They wear booties on their feet and are very clean in cleaning up their mess.
    - JOSEPH AND ELAINE S.
  • A
    Benjamin Franklin Plumbing
    Great , job was done well.
    - Nancy W.
  • A
    T n T Affordable Home Repair LLC
    I was impressed with how fast she got it done, and how after the work was completed you couldn't tell that there was ever a problem.
    - Tom B.
  • F
    Clyde's Well Services Inc
    never heard from them
    - Kathleen D.
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Plumbers in Defuniak Springs

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