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Pool And Spa Cleaning reviews in Debary

  • A
    Clear Blue Pools
    GREAT! Very professional, takes time to clean and explain what they did to pool and chemicals used. Chem levels were not good last pool cleaners were horrible and Clear Blue came and cleaned and now pool is pristine!
    - Raquel F.
  • B
    Exquisite Pool & Spa
    Well I have to start of by saying Butch is a great person to work with and from the beginning was a great help in designing the pool given I had no previous experience in having a pool put in.  Butch was always on time, maintained constant communication with me and drafted several different versions of the pool design to fit my budget. I realize that the cost of my pool is not in the neighborhood of the costs of some of the other pools I have seen and heard of and was a pretty simply design, however, I after the pool was constructed I drafted a complimentary letter to the owner/company which they posted to their website, however, much  the letter which included numerous concerns or recommendations was redacted.  I realize I am a bit late in drafting this and the only reason for such is the lack of/need to make inquires before I received a response from the company.
    Given my backyard had a slope there was a need to have built a retaining wall as part of the build design, the contract/design called for a min 2' wall but would be built higher if needed.  The wall was built to the 2' limit however looking at the slope of the yard I didn't think it would be high enough to stop the runoff from coming over the wall onto the patio and I expressed such.  I was told it was high enough however after the first rain storm my patio was covered with water which came over the wall.  I contribute such to the grading they completed, but I will also accept some fault as I should of completed some landscaping to maybe assist in reducing the runoff.  After the build and patio was built, and after the first heavy rain, I realized that the water had no where to go once it flowed off the patio, so I had to install French drains, this is something I believe should have been discussed during the design phase and brought to my attention which it was not, I also had to install a drain behind the retaining wall given one was not installed by the company.  So these issue fixed, I than noticed that one of the pool deck drains was leading under the retaining wall and dirt was constantly coming up from the drain. After having to cut the top of the drain to identify the problem I realized the drain  was pulling dirt from behind the wall ( the water had no where to go so it was just running into the dirt which was falling into the drain. In order to fix this problem I purchased silicone and sealed up this spot so the water would not attempt to flow under and behind the wall.  However, now realized that this deck drain wasn't connect to another section which had it been the water would have eventually made it to the French drain I installed and removed from the deck.  However, now the water just builds up in the drain and overflows onto the deck (this is still a problem even after calling about the issue and being told they were going to address it - no one has as of this date).  There were several other issues which I have either mentioned in the letter I sent to the company or talked with Butch about.  Butch always attempted to resolve the matter in an efficient manner.  Recently, I had an issue with the pump, I called/text Butch who immediately got back with me and ensured me the matter would be fixed and he would mention the drain issue.  After a couple of weeks no one from the company got back with me so I reached out to Butch again.  He told me he would look into to,  a day later i received a call from the company's maintenance guy who told me he would be out the next day to look at the pump and that Butch had mentioned the other issues which needed to be addressed during a company staff meeting.   The next day the pump was fixed, however the only way I knew such was because I went out and checked the pumped and noticed it had been repaired.  No one ever called to verify they fixed the issue or check to see if the problem was resolved.  Nor have I heard back about the drainage issue.  I am not one to draft such a letter however, in this case I felt it was necessary.
    - William M.
  • A
    Florida Leak Locators
    Overall, the company did a great job. Appointment was scheduled four days after my initial call.
    Technician was Manny, who called me three hours before hand to confirm a one-hour window of his arrival on site. He then was puncture.
    He worked meticulously to test all elements of my pool and supporting equipment. 12K gallon in-ground pebble-tech with a spa.
    Found the principal source of the leak: lower seam around the pool light. Every thing else checked out fine other than 3-4 grout lines on the decorative tile at the water line. He patched those with epoxy as a temp fix.
    Answered all questions patiently. total Time on site was about 2.5 hours.
    Definitely will use the company again, if another leak occurs.
    - John A.
  • A
    Blue Horizons Pools & Spas
    Excellent.  One of the most professional people I've used in 38 years of home ownership.   Prompt, did what they said they would, went above an beyond in fighting the weather.  The office staff was also great, pulled up my account almost immediately, polite, professional, and almost always picked up the phone or called back almost immediately.  Just a great all around job.
    - Kermit H.
  • A
    Florida Leak Locators

    the pool is no longer leaking.  their communication via phone and email was excellent.  most of all, I had peace of mind after their service.  I would hire them again.


    - kathleen p.
  • A
    MATT'S POOL SERVICE INC
    The technician thoroughly checked my system to ensure that everything was working correctly and added the appropriate chemicals.  He returned several days to make sure everything was working correctly and cleaned the filter each time he visited.



    I cannot say enough on what a great job he did.  I as so pleased with the service at Matt's Pool service that I signed up for weekly maintenance.



    If you are having a pool problem, save yourself a lot of frustration and money and go to Matt's. 
    - Linda N.
  • A
    Fun In The Sun Pool Heating Inc
    They were prompt, professional, and met all of my expectations. Their salesman that came to our home was courteous and informative and did not push us to purchase. He simply answered our questions and left the decision up to us.  We would highly recommend them
    - stephen t.
  • A
    All Aqua Pools Inc
    Quoted price but when repaired the tech said the part used was actually more than his quote but his quote was what I'd pay because that was his error. Fast, efficient,professional and HONEST. I would really use and recommend this firm again.
    - jackie h.
  • A
    Blue Horizons Pools & Spas
    THE SERVICEMAN  (BRYAN)   ARRIVED BEFORE THE APPOINTMENT TIME.  HE INTRODUCED HIMSELF ASKED FOR A DESCRIPTION OF THE PROBLEM AND SET TO WORK.  WITHIN 5 MINUTES HE WAS BACK WITH AN ESTIMATE. I ASKED ALSO THAT THE AUTO TIMER BE REPLACED, HIS RESPONSE "CAN DO".  ALL THE WORK WAS COMPLETED;  THEN HE SHOWED . ME WHAT HAD BEEN ACCOMPLISHED. HE ALSO REPOSITIONED (ROTATED 90 DEGREES) THE PUMP MOTOR (AT NO CHARGE) WHICH HAD BEEN INSTALLED INCORRECTLY BY THE  PREVIOUS  INDIVIDUAL REPAIRMAN.   THE WORK WAS INSPECTED BY MYSELF AND SIGNED OFF AS COMPLETED.  HE EXPLAINED THAT HE HAD MISQUOTED THE COST OF PARTS AS  BEING TOO LOW, BUT SINCE HE QUOTED THAT AS THE PRICE THAT'S WHAT HE CHARGED. I WAS SHOCKED AT THE PRICE,  BECAUSE I WAS EXPECTING  THE COST TO BE AT LEAST  DOUBLE .  WHAT A PLEASANT SURPRISE!  THE PARTS, LABOR AND SERVICE CALL WERE ALL INCLUSIVE; NO UNEXPECTED ADDITIONAL LABOR CHARGES. I WOULD RECOMMEND BLUE HORIZONS TO EVERYONE AND WILL USE THEM AGAIN AS NEEDED. THANKS FOR A GR8 EXPERIENCE.
    - jackie h.
  • A
    Atlantic Pool & Spas
    It was a pleasure to work with Mike.  He came out to give us a quote and he was very professional and personable.  He really seemed to care about the job and offered up great ideas that ended up being one of my favorite things about the project.  Their quote was not the cheapest but Mike was very reasonable and we felt that his attitude towards the project made it worth our while to go with Atlantic Pools.  Mike knew we were on a tight schedule trying to get the project done before the beginning of December and he and his team worked efficiently to meet our deadline.
    Throughout the project all the members of his team were very professional.  Mike also did a number of additional small things around the pool while he was here.  They just finished up yesterday and Mike will be back for a follow up in a week's time.  I am positive that we will use Mike again for any future projects related to our pool.
    - Richard W.
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Pool And Spa Cleaners in Debary

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