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Optometry reviews in Dania Beach

  • F
    I picked up my glasses, they looked nice and I was pleased.  I had a complete new pair and  had new lens put in my own frame.  A very expensive Versace frame  that was in good shape.      We were going out of town, and I took the Versace glasses with me.  I just need them for reading, so really do not wear them full time.  On the second day I had them, I opened them to wear, and the stem on the right side just snapped off. I had not brought the other pair with me so had to go buy a pair of drugstore readers.  Upon our return to Hollywood, FL ,I went to the office to get them repaired.  That is where this review goes downhill.     I was seated and told the person who would deal with me was on the phone.   I waited 15 minutes, had some of the office people apologize for the wait.  Upon her arrival( do not know her name) she looked at my glasses and said "they are broken"     "no kidding' was my reply.  She then said, "what do you want me to do?"  This said in a less than professional tone.   I replied "fix them".   She then told me that she made the lenses, not the frame so was not responsible.   Plus was not going to do a thing to repair them. .My response    "this is bs"   .Not professional either, but it's how I view it!!   So now I have apparently had no options but to say  "buyer beware". 
           I somehow think if Dr Beranek was aware of his employee's attitude and demeanor, he would not be pleased.  I certainly know I was not.
    - Susan D.
  • A
    - Carina K.
  • D
    He takes his walk-in patients before his patients with appointments. The wait time is usually very long.
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Optometrists in Dania Beach

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