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Specialized Services reviews in Crestview

  • F
    Hired this company to repair leak in roof. Paid 1100 dollars and leak was worse after repair. Came back 2 more times and roof still leaks. I was then told it would be another 2400 dollars to complete the repair. I refused to pay anything additional and they agreed to refund my 1100 dollars, but I never received it. That shows you the integrity they have as a company. DO NOT HIRE THIS COMPANY!!!!!!!!!!!
    - Robert C.
  • D
    I contacted Mike Dean and he came out himself to measure and give an estimate. He stated it would be about 4 - 6 weeks out as his crew was working other jobs. That was understandable and I waited for the commencement to begin. They did a GREAT job, although it took a little longer. There were 2 sheets of asphalt shingles that needed to be removed so I understood. There were 3 short gutters on the house they had to remove. They are fairly short gutters at the entrance, off the back porch, and over a picture window. The whole process to reroof, took a week and at the end, I was pleased with the installation. However, here's where things went South. We had Several heavy downpours after the new roof was installed.. As I looked out, I could see the gutters weren't carrying the water away and they were overflowing LIKE A WATERFALL. After it quit raining I got my ladder out to see if they were clogged. They weren't clogged, but upon removal by Mike's crew, they had removed all the spacers common to the gutters. This gives the gutters stability to carry the water away. I looked around the yard to see if they were here. Nope, not a single spacer/stiffner in sight. I contacted Mike and told him about the situation. This was at the first of December. A hurricane had all but wiped out Mexico Beach and Panama City so I knew he was busy doing construction. Today is Jan 4, 2019 and I've still not heard back. After almost 5 weeks I doubt I will. I don't understand why they would remove the spacers when taking them down. Now I need to replace my WORTHLESS gutters.
    - Douglas S.
  • A
    Contacted them and got an estimate within 24hrs. Estimate was one of the best of several I had received. Scott and his crew removed the large tree and hauled off all of the debris. Service was fast and on time (even with bad weather messing with his schedule). I highly recommend Scott and Professional Stump and Tree Removal to others. They are true professionals! I will definitely use them again for any other similar work I need in the future. Thank you!
    - William S.
  • C
    Everything was great at the beginning. We waited for our call that we would be scheduled and then things started not going as planned. The got the roof off and found the chimney needed to be replaced, so we got an estimate on that and a chimney guy was scheduled. Then the roof work stopped. My complaint here was we were not communicated with about when the roofers would be back to restart. I had to call a couple of times about the chimney guy and roofer. When they finally finished they were supposed to clean up the yard, run the magnet for nails and that was done poorly. The first day they were gone we found nails in the driveway, nails and trash in the yard and roof debris in the yard. I also noticed our gutter seals had been cracked from their ladders. We ended up meeting with the projects manager twice and they came out to clean up and fix gutters 3 times (on one of the trips the broke one of the spouts of the gutter off). I am still cleaning up the yard but after three trips I didn���t want them back out. This is not just one persons fault their. Lake of communication was a big issue with many people. Also be ware that if you pay with a credit card you will have to pay their square fee, I was not made aware of this until I went to pay even though they said it was on the email with the bill, which it was not and I had to forward them the email to prove it. I will not recommend them or use them again.
    - Wendy F.
  • A
    Excellent. The Florida room was repaired and a hole in the chimney was brought to our attention. We had been having problems with water in our fireplace. He took a picture and measured to build a cover for the top of the chimney and will be back to repair it.
    - William H.
  • A
    Everything went well. The CQ team were great to work with. Chris' professionalism and attention to detail were exceptional. The roofing workers were a hard working group of guys and did a very nice job. Gutter installation went very well also.
    - Shirley B.
  • A
    They did a fantastic job replacing the room. It wasn't a large job but they treat me like a million bucks! very professional, knowledgeable and clean! when they left it was cleaner than when they got there! would definitely hire them again!
    - nigel f.
  • A
    The whole team was prompt, professional and did a quality job. All my questions were answered promptly and thoroughly. The quality of the product used and the workmanship was excellent. Fantastic warranty. I was kept informed of all stages of work and had no trouble contacting them when I had a question. They are a class A act. I would recommend and use this company for future projects.
    - jennifer w.
  • A
    The repair appeared to go very well. The roofer took his time and appeared to repair the areas suspected to be leaking. Now waiting on a good rain to see if the leaks were repaired before taking care of water damaged drywall and flooring.
    - Terry L.
  • B
    Professional.. received a well documented bid... completed according to estimate.. roofers kept the area as clean as could be expected while doing this kind of work... 3 days to complete about 1800 sq ft house...
    - Jeff B.
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Specialized Services in Crestview

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