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Septic Tank Cleaning reviews in Crestview

  • A
    Zeb Watts Septic & Underground, Inc
    They got to the house before the time they estimated got in did the job told me what the problem was and what to do to avoid the same problem in the future. There were recommended by a neighbor as being honest. I will highly recommend them to others and will continue to use them in the future. Even got a Military Discount!
    - Rita H.
  • A
    Zeb Watts Septic & Underground, Inc
    The receptionist was fabulous, she explained a lot to me and answered all my questions. The gentleman who came out to service our septic tank took the time to explain the process and what was going to happen. He told me what needed to be done and what caused the issue and he showed it to me. He had to drain out the whole thing. The price was worth it. I would use them again in a heartbeat.
    - Glenn D.
  • A
    Zeb Watts Septic & Underground, Inc
    Septic tank was not draining properly into the drain field because the filter was clogged. I called at 8:30am and they were there by 9:15am to pump the tank and replace the filter. The technician was great and offered to upgrade my filter to one that will not require cleaning every 6-months (which is quite excessive). I took the upgrade for an extra $50.00. The tech finished the job efficiently and overall, did a wonderful job. I will call these guys the next time I need anything done with my septic tank.
    - Michael P.
  • A
    Benjamin Franklin Plumbing
    Wayne from Ben Franklin was very prompt and punctual with his arrival, even on a Sunday.  He discovered that our toilet problem was actually a septic related issue.  He was able to locate the septic access and temporarily restore toilet function until we could get the septic people out to fix the actual issue.  We will definitely call Ben Franklin again for any plumbing needs and will ask specifically for Wayne.
    - Darlene D.
  • A
    Zeb Watts Septic & Underground, Inc
    Very happy with the service provided.  The gentleman arrived on time and got straight to work.  He was willing to answer my many questions and he didn't waste any time in getting the job done.  He emptied the tank and explained that the problem was with the design of the current filter.  I purchased one from him that was designed differently in hopes it will ensure the problem doesn't recur any time soon.  Very professional and courteous.  Would recommend to my friends without hesitation.
    - Thomas L.
  • F
    Superior Septic
    Our Septic tank overflowed into our shed toilet.  Superior was the only
    one available on a Saturday.  We were warned not to use them by our neighbor but had
    to.  They saw that the septic tank was full and noted that it is probably having
    some drainage problems.  We have lived in our house over two years and this just now happened.
    They pumped out the septic tank but not even a
    week later it overflowed again!  We learned that they do a common scam. 
    As they begin pumping out your tank, they have you go in your house and
    flush the toilet a couple times and as you come back outside they are
    putting on the lid to the tank.  The scam is that they didn't drain it
    100%.  We were told about this this scam by the other company we called
    to come out a week later.   Wilkinson Septic came out to pump our tank
    and knew exactly what Superior did to us.  He described it perfectly. 
    Although it is not Superior's fault that we need a new septic tank, Superior
    scammed us by not pumping it out 100%.  It should've never overflowed
    that quickly.  Wilkinson charged us less and did a better job without
    trying to scam us.  BEWARE OF SUPERIOR SEPTIC! 
    - Twyla C.
  • A
    Zeb Watts Septic & Underground, Inc
    We called Zeb Watts originally on December 18th after being told that our problem was septic and not plumbing because of slow draining. They were recommended by the plumber and Zeb Watts came out within a two hours time frame that same day. The tank was full and they emptied it. We were told that it either fixed the problem and we wouldn't see them again until we needed the tank drained again in 5 years or the drain field had failed and we'd be calling them back within two months time. Unfortunately they received another call from us. We were told that while all the permits and supplies were being placed they would continue to empty the tank free of charge if we needed it to keep it from backing up in the house.
    They came out on the scheduled day and continued to work when it started to rain to finish the job. Once the job was finished they cleaned up the yard and leveled it the best the could. Everyone that we came in contact with was polite and professional.
    - Charlotte S.
  • A
    Zeb Watts Septic & Underground, Inc
    They arrived at the appointed time.  After Steve introduced himself and his co-worker, I showed them where my ceptic tank was and what I needed to be accomplished.  All of the work and adding an outlet device and filter were accomplished in a timely manner. They filled in the holes, raked and leveled the area where they worked prior to leaving.   I found them to be very customer oriented while at my address. 

    - Ricardo R. C.
  • A
    Zeb Watts Septic & Underground, Inc
    Zeb Watt's crew is AMAZING!! The two young men who did the job were courteous, very well mannered, professional and on time. When they had to dig up the grass to get to my septic tank, they did not tear up my yard which was wonderful! It was extremely hot on the day of the appointment, but these young men never complained.  They answered all of my questions to the best of their ability and they were extremely patient with me (and my million questions). When they were complete, they placed all of my grass back as neatly as possible, gave me my paperwork and asked me if there was anything else I needed. The office staff was courteous and friendly when I called to set up the appointment, as well.
    - Terrie D.
  • A
    Zeb Watts Septic & Underground, Inc
    We had a septic tank where the drain lines had gone bad and needed to be replaced.  They kept the tank  pumped so that it didn't back up while they got the necessary permits and scheduled the drain line replacement.  They not only were very professional, courteous, reponsive and efficient.  They were the best bid also.
    - Sheryl M.
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Septic Tank Services in Crestview

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