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Geeks On Site

Founded 2002 • Angie's List since February 2010

B Rated | 207 Reviews

Description

Residential and business computer repair services. We offer a safe and convenient online remote PC repair delivery method as well as traditional onsite, in-home and in-office service; providing support for: PCs, Networks, Printers, Scanners, Smartphones, MP3 players, Software, and Hardware support. If you are under a tight deadline, you cannot afford a technical mishap on your computer. Issues can strike at any time and cause a major headache and inconvenience. That’s where Geeks on Site comes in. Our experienced technicians provide excellent technical support for customers across the country....

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Affordable, reliable, experienced computer technicians. If we don't fix it, we don't charge you. Fair hourly rate, no extra charge for travel. Apple/Mac, PCs, Servers, Websites, Cloud Services

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Verified Reviews

A few reviews for this pro…

F

RATED

04/19/2020

According to their website, "For either a one-time fee of $179 or a monthly $24.95 rate, you purchase extensive protection for your computer, as well as peace of mind, knowing you are in good hands." When I called, I was told that I had to pay the $179 fee first prior to purchasing the monthly $24.95 rate. Clearly that is not what is on the website. I know that we are in bad times now, but you can...

DESCRIPTION OF WORK
remote computer services

CATEGORY buying services,computer repair

F

RATED

08/18/2019

We called Geeks On Site because The Geek Squad from Best Buy couldn't get to us for more than a week since the electrical storm had damaged electronics all over Tallahassee. Geeks On Site told me that they could come by within 48 hours, then called the next day to tell me they had an earlier opening, 9:00 the next morning. After not showing up I called the company at 11:00 and was told that the te...

DESCRIPTION OF WORK
An electrical storm had knocked out several electronics in our house, including our wifi. I called Geeks On Site to determine how to best restore our wifi.

CATEGORY computer repair

F

RATED

12/13/2018

the tech came and did not seem like he knew his job because I needed a hard drive and computer had errors letting them know that but of course they only told me that after telling them the errors that they would have to send somebody out and they came 15 min late and then wasted a bunch of time to tell me the hard drive needs replace and I ask what will that cost me and tech said maybe 60.00 or 70...

DESCRIPTION OF WORK
needed computer to get back up and running

CATEGORY computer repair

F

RATED

04/11/2018

Hello. On 4/9/18 I called your company regarding a computer problem. I was locked out of my computer with a virus. Your sales representative assured me they would remove the problem, clean out and tune up my computer so it would run faster etc... I was told the procedure would take about 3 hours. I paid the $169.00 before beginning. I also asked about the qualification of the technician and was to...

DESCRIPTION OF WORK
Remove virus from computer and tune up computer / Cost $ 169.00

CATEGORY computer repair

SERVICE PROVIDER RESPONSE

Hi, and thank you for your feedback. I would like to apologize for any inconvenience caused and to assure you that the refund has already been processed at the time of this response, in addition, all existing subscriptions have been canceled. Unfortunately, we cannot guarantee a specific time for issues to be resolved as this can vary greatly dependent on the issue. We do our best to advise our cl...
F

RATED

08/11/2017

They fixed the issue by completing a tune-up for $149 and then suggesting I buy an additional antivirus for $79. The very next day my debit card was used of fraudulent charges for $300 from a company I do not know. Geeks on Site was the only new company that I have used recently. I tried to write a review on their site and they didnt even post it. They only allow positive reviews on their site.

DESCRIPTION OF WORK
I had a bug on my computer that was causing my outlook to crash

CATEGORY computer repair

Services Offered

Virus & Spyware Removal, Networks, Data Recovery, & Printers & Peripherals

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
No
Emergency Service
No
Warranties
Yes