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Hurricane Shutter Installation And Repair reviews in Cooper City

  • A
    Excellent scheduling, installation and followup. Professional team from all departments I dealt with: sales, project management, installation, project completion. They even arraigned to dispose of the aluminum panels. DS&G, managed by Wayne Thompson, is clearly a class A operation.
    - Cliff C.
  • A
    We are very satisfied with our new accordian shutters. Michael was extremely attentive to every detail of the project from start to finish. He was professional and answered all questions dealing with our project. His prices are competitive and no corners were cut to complete the project. What used to take hours of work putting up heavy metal panels to protect our windows, now our new shutters will only take minutes!
    - linda C.
  • A
    Hurricane Shutters Installation: Mike was very professional throughout the work. Any call or text he would respond immediately. He followed up with me all the way through. The installer did a good job too and Mike kept me posted through the stages of the work. It was completed on time and inspection was approved. I am very happy with his services and price and would highly recommend him.
    - Katrin C.
  • B
    The only reason I give my overall experience a B is that the workers would show up at 11a rather than 8:30a. I think more work could have been completed if they showed up earlier so the job would have taken no more than 2 days. Plus my sliders were put in the wrong openings, due to no fault of the installers but manufacturer mislabeled box so they ended up being swapped. They had to re-order new tracks as installed ones would have been damaged in removal, so fixing that issue had to be rescheduled, but they took care of it right away and reinstalled once new tracks came in. Ron Silverberg was very apologetic and even gave us a discount due to the inconvenience. The installers did a great job, made sure to clean up their mess and that we were satisfied with the install. Ron Silverberg, the sales manager, was very attentive to all our concerns and worked on fixing any issues asap. There were a few hiccups, which I understand as no install can go perfectly, but again any issues were resolved quickly and handled in a professional manner. I would recommend this company to others looking for hurricane protection for their home.
    - Shannon S.
  • A
    Outstanding service and product! Outstanding interpersonal skills; very professional, polite, responsible, reliable, neat, nice, kind, caring employees! Work completion took less than the promised time!
    - NOHEMY P.
  • A
    A & M was excellent on time. Their price was competitive but what really had me was I did not pay any money until the whole job was done and passed inspection. Can not tell you how many installers wanted 50% down and the rest when it was installed but had not passed inspection. A&M is a breath of fresh air. Thanks for a great experience.
    - dallas e.
  • A

    Armando was our contact person, we were going to have our house windstorm protected and we were asking quotes for replacement of 3 sliding glass doors and a garage door. Armando gave us a better ( economically and operationally ) option by offering an accordion shutter in the patio instead.

    From the time the contact was signed to the time that the work passed inspection, the whole process took about 2 months. The garage door work was subcontracted to another company which removed and replaced my garage  


    - jay c.
  • A
    My window install was just completed on Friday.  I would like to first share a note from my insurance company (post install)
    "Congratulations! Your revised homeowners annual policy premium is $3,434.69, which is a decrease of $5,963.43."
    Thank You Ron! 
    Great team, very professional, VERY CLEAN.  The install was quick easy, and unintrusive.  
    I sometimes feel uncomfortable having contractors all over my house, but this team was genuine and honest.  A real pleasure to work with...and the results...AMAZING.  I just asked for a quote for my rental property...I will definitely have Assured do the work there as well.
    - Richard K.
  • A

    Short Answer:    Wonderful experience; I will hire ALRC for my rental properties in the future and recommend them.

    The Details:       My Wife and I started discussing a reroof two years ago after realizing our roof took damage from Hurricane Willma  over 8 year ago.    Our roof was a low quality, basic, el cheapo three tab asphalt shingle roof that was beyond it's safe protective age.    The tiles had lost a aggregate and were brittle.  Our insurance deductible after Wilma had risen to half the cost of a new roof and we believed that was an insane rip off.    Our decision was to drop our wind storm insurance and buy the BEST roof we could put on before  the next big one hit.    Although metal roofing makes many claims I have personally seen corrosion problems and did not trust the metal to go a 30 year  term in our sea air environment.   A traditional cement tile roof with the highest quality undercoating, re-nailing, metal and valley work was our strategy.  We got 5 quotes and were ready to pull the trigger.   We got quotes from Paul Bange, Pioneer, Earl Johnston,  Pacific, and "Yo" Roofing (yes it's named "Yo".)     Prices and opinions varied WILDLY.  Paul Bange had the most slick sales pitch, the highest price, and would not do the stucco work after the flashing replacement.  Bange should sell cars.  No company left us impressed and we dropped the ball for two years.  A month ago my wife and I were on the project again and had two recommendations.   A Licensed Roofing Co. and Tiger Team.  ALRC was recommended by our Real Estate Agent Beverly Cole at Southern Cross Real Estate  (Another company we recommend).  We contacted ALRC's owner Sara and she was great from the start.   We never called Tiger Team because ALRC impressed us.  Both Sara and Randy came over and IMIDIATELY, they understood our goal: hurricane proof roof for non-insured, non-wealthy, normal, real folks.   They accommodated my desire to drop off my new 2 in. Cedar fascia board the week before so I could finish and paint it myself.   The big surprise was they gave me a single price for the entire project to be done ALL by them, ALRC.  Unlike others they would do the stucco and custom electric attic fan replacement in house.  An even BIGGER surprise was even though we were more quality then cost sensitive ALRC's bid was the lowest.   I  strongly voiced my opinion I did not want this project to drag on.  I did not want the underlayment exposed to the elements for a second more then necessary.   They gave me real information about each product and above all else: my wife loved them.   One thing IMPRESSED my wife and I; while Sara spoke with us, and unknown to us, Randy went on the roof and called the city code inspector.  From our roof he discussed all the upgrades we wanted.   Before Sara had finished her session with us Randy had already found out that all our upgrades would be ok with the city.   Other companies gave us a song and dance; Sara got it done!   During the project I was a pain in the rear homeowner and they were very patient with my concerns; even when I put my own ladder up and kept going up to assess the project.   Once I texted Sara pictures of concerns I had and minutes later the crew went over and addressed it.   Really it was silly stuff but they were patient and responsive.  From first phone call to final sign off  we were done in less then 10 days.   Their clean up was excellent; my pool is 3 feet from my roof and they covered it in plastic and left it nice and clean.  I never asked for that, they just did it.  I have 3 kids and have been concerned about all the nails that roof work can leave behind: thus far I have found NONE. 

    :)


    - David S.
  • A
    Assured Storm Protection was contacted for an estimate for the purchase and installation of accordion shutters, an appointment was setup with in a few days at a convenient time,The sales person was very helpful, explaining the whole process if chosen. After Assured was selected it took 4 weeks for the company to manufacture the shutters, I was then contacted to select the date for installation. The shutters were installed in one day, removing the old hardware on the house and caulking the holes. Very happy with the whole experience.
    - Francis M.
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Storm Shutter Installers in Cooper City

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