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Home Security System reviews in Cooper City

  • F
    Stay away from this company. They give you great service until you call to cancel at which point they give you the run around and make it almost impossible to cancel the service. Beware if you need to cancel your service for the end of the month and call one day after the new billing cycle begins. They require a 30 days notice to exceptions. They will force you to pay for an additional month of service which is now 60 days out knowing you will not have that alarm connected anywhere. They also do not send you a final bill and expect full payment upon cancellation phone call or refuse to cancel the service by the needed cancellation date. Just awful. You should be able to cancel your alarm on the final day of your move and then pay your final bill there after.
    - Danay D.
  • A
    Excellent , Clint was on punctual and took his time explaining how the alarm works and where the best placement was for the devices . Very professional! When it came time to installation his workers was very professional . Knowing my family and home is protected by such a quality service is a peace of mind .
    - Alisa A.
  • A
    Owner David Shnader personally came out to our house and took a look at what we wanted to do - then he emailed us a quote (which was very reasonable) and we set up an installation date. Unfortunate, due to inclement weather we had to reschedule - but that wasn't a problem - he just worked us in on the following Sat - which was amazing !!  Ronny was our tech (and I can't say enough good things about him) he was awesome !  He put the cameras exactly where we wanted them - ran the extra wires in the attic - and had everything hooked up and working in no time at all ! We highly recommend this company to anyone who is considering installing any kind of a security system - they are professional, honest and complete the job in a timely manner !!
    - Kathy L.
  • A
    Great experience with Radio Alarms. I have been struggling with finding a provider that would customize something for my needs - most companies I had dealt with would basically send me a self installation package and start billing once the equipment was in place. David came out to my house on a Saturday and really took his time evaluating all entry points as well as checking all existing sensors I had in place (I had an old system which got replaced by a new one from Radio Alarms). Additionally, he checked all of the existing wiring to make sure all sensors were properly connected to the main unit. He spent nearly six hours at my property making sure the new system was properly installed and functioning, and he also replaced all bad sensors. Finally, he spent time walking me through the system features, including virtual activation through an website/app. Great experience with very competitive pricing! The other thing I liked about Radio Alarms is the fact I actually spoke to David (owner) when I first called to get information about the deal and services offered. He was extremely patient, spend a great deal of time with me on the phone giving me an overview of their product and was very punctual meeting the agreed time for installation. I highly recommend Radio Alarms if you are looking for great service and an experienced professional for your security needs.
    - Yuri B.
  • A
    My local Mister Sparky team is wonderful. I trust them in my home and they do accurate, clean work. They provide a cost breakdown before any work begins. There are no hidden fees or add-on costs. I trust them with all of my electrical. Ask for Roman -- he is the best!
    - Jennifer C.
  • B
    I have been very impressed with them. We have a cat that sets off the alarm and they call immediately to check and make sure things are okay. Our cat sets off a glass alarm when making a lot of noise.
    - MJ P.
  • A
    I called for an estimate and Christian stopped by the very next day. He was professional, his prices were VERY competitive and his business is local. We agreed on a price and the number of cameras I would need based on where they should be installed.
    I live in an end unit townhouse with VERY high ceilings (and very little attic space) so I knew it was NOT going to be an easy job by any means. Christian assured me he would get the job done to my satisfaction - and that's exactly what he did !!
    Christian and his assistant Joaquin came the following week and proceeded to install 7 color High Def (Infra Red) cameras over a period of three days - including a DVR camera processor, camera power supply, 16 port switch, 22" monitor and operational program.
    At the end of the second day he had everything up and running. It was getting dark by then so he came back the following day to re-adjust two of the cameras for a wider field of vision (per my request). He also give me a quick crash course on how to use it !
    I would highly recommend Christian to anyone seriously considering installing a security system at their home - or - place of business. He has gone above and beyond my expectations of satisfaction !!
    - Kathy L.
  • A
    Number 1 thing I look for is trustworthiness. Both Mark and James were upfront and gave me options, not trying to just sell me on work. I had no problem having James work at the house while I was gone. He usually shows up on time but if he was ever running late he let me know in advance.
    The quality of the work was top-notch, I've had others do very bad wiring work, these guys took the time to get the job done right. Only had one problem when my internet connection kept dropping, turns out that the cables were bad---I had somebody on the phone within an hour (on a Sunday!) and the problem was fixed within a day. They stand by their work.
    I'm definitely using them again
    - Sean L.
  • A
    Great! I couldn't be more pleased. The sales represenative was attentive and prompt. Sonitrol sent their lead installers ahead of the quote to assess our needs and make recommendations. We had a new system installed with a combination of wired and wireless equipment and services. The installers were: on time, professional, polite, clean and efficient. I had some small wrinkles to work-out after the install, but the Sonitrol team took care of everything with expediancy. Their customer service team is the best I've come across in some time. You can find less expensive companies, but I was not after the cheapest quote; I was after value. And for the price paid, I feel Sonitrol delivered excellent value for my dollars.
    - Kip F.
  • A
    They have always come out as soon as we call and are friendly and solve whatever issue we need. They give advice on the best way to do things and any updates we need. The prices are very reasonable.
    - Leanne S.
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Home Security Companies in Cooper City

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