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Cell Phone Service reviews in Cooper City

  • A
    Entered the t-mobile shop on S.University Dr., Davie, FL, (service no. is 1-800 937 8997) to get a family plan without contract, advertized by various providers for 49.99 for 2 lines 5.- each additional line, 10.- per line for texting. I went to t-mobile because their shop is close to my house. I pointed out to the salesman that Verizon had a promotion with no connection fees. "We'll give you the same." he said. He typed all the details into his computer, took a $ 500 deposit from me, handed me 5 SIMs and added that I should come back in a few days to complete the paperwork. When I saw said paperwork it had the connection fees back in. When I pointed out the error, she replied "If that's what he said, it will be taken out". Upon my hezitations "Trust me, it will be taken out, no problem, just sign here so we can complete the paperwork." The first monthly bill for the period 12/10 to 01/10 came AFTER the grace period had expired, and it showed - connection fees. When I got back to the shop the sheep skin was shed and the teeth were shown. "Nobody in this shop is authorized to waive any fees." I can only guess why deception is used. Either by instructions from Headquarters, or if not, by pressure to improve business figures. NEVER TRUST A T-MOBILE EMPLOYEE.
    - Mike W.
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Cell Phone Companies in Cooper City

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