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Medical Specialist reviews in Coleman

  • A
    Wendell Courtney MD
    Office staff is amazing, they were so kind and accommodating when I came in crying from next door.  They were able to work with my school schedule and Dr. Courtney was calm and collected every time I talked to him.  This was extremely important since we had just moved and it was stressful to find another doctor mid pregnancy. 
    I have nothing negative to say about the staff or Dr. Courtney. 
    - Kimberly G.
  • F
    Obgyn Associates of Mid-Florida
    This was the WORST experience I have ever had with an office. At my first appointment (which turned out just to be for me to turn in my insurance and meet the doctor for a whole minute), they told me that I came in at the wrong time and my appointment was an hour later. That they never schedule first visits at the time that I arrived and MAYBE they might be able to get me in. I knew I had the right time, since I had rearranged my entire teaching schedule to come in for an appointment and even confirmed with my principal standing right next to me. AS I decided what to do, the receptionist behind the front desk girl was calling other clients telling them that there had been a scheduling and quot;errorand quot; and that the new appointments had been booked at the wrong time (an hour early). Still they did not admit that they did anything wrong. They did get me in right after this, as I stood there staring at the receptionist on the phone telling others they had messed up.
    My next appointment - also was an inconvenient time and I had to leave work in the middle of the day (I'm a teacher and this is difficult) to come in. They could have given me the appropriate paperwork at my first appointment, but didn't. It was supposedly sent to my PO Box, but I never received it. I was then told they would send it out again, but that I had to get it back in prior to my appointment and she wasn't guaranteeing that I would get it in time and then they would cancel my appointment. They and quot;couldn'tand quot; send the forms over email either, which I requested. I was also told that if I did not arrive 15 mintues prior since I didn't have my paperwork in that I would have to reschedule (this was not a possibility for me). Needless to say, the paperwork arrived on the day of my appointment, my husband tried to fill out as much as he could. I RUSHED (probably not a smart idea) 40 minutes to my appointment and arrived, 10 minutes early (not 15). She pulled me into the office and told me they wouldn't see me. I had all but one side of the paperwork filled out. They claimed that it took a long time to input the information.
    At this point I am in tears and can't believe they won't see me because of 5 minutes. The head paperwork person came in and told me that THEY had done a lot for me. My last appointment they and quot;pushedand quot; me through. When I brought up the phone calls and that it was scheduled wrong, no responsibility was taken on their part. I had even explained our situation and there was no acceptance on their part. They instead argued with me for 10 minutes - time they could have used to check me in. I walked out in tears.
    I went next door to another OB who saw me that day and got me in with an ultrasound as well. My husband had to go back to retrieve my paperwork from them, where they tried to talk to him and explain and quot;theirand quot; side again. He made one point, this situation is over FIVE MINUTES OF TIME, people live and die and you treated us poorly more than once - and this is about 5 minutes.
    I never did have my doctor's appointment since I did not make it pass the clerical staff, so I can not comment on the doctors. HOWEVER, I would NEVER go to a doctor whose staff is so uncaring, unprofessional and disconnected from the client and the needs of individuals.

    - Kimberly G.
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Medical Specialists in Coleman

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