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Roofing reviews in Coconut Grove

  • A
    City Roofing & Construction Inc
    I had some shabby repairs from another roofer that I needed fixing ASAP, City Roofing found me a cancellation and came the next day, the service team was calling me after hours to make sure everything would go as I needed and the repair people came in early on a Saturday as I needed the job to be finished by noon. They bent over backwards for the very inflexible needs I had which is almost unheard of. Upon inspection (and after having to learn more than I'd have wanted about roofing after that 1st guy), I also believe their work is top notch. Two thumbs up, five stars.
    - Andrea B.
  • F
    T&S Roofing Systems
    The most expensive roof repair ever! One roofer, one helper: $6.60 per MINUTE! I had a leak at one of the roof/bathroom vents. T&S send Carlos V. to give a repair estimate. He inspected the roof from the attic, and gave me written estimate of $1,700.00 He told me it would be quite a job, take one day, require to replace plywood in a 5��� x 5��� area, remove and replace the old roofing. The repair team would take photos of each repair step and in the end I would have a great repaired roof with 12 month warranty. I hired him on the spot because he was nice and seemed very professional 2 days later, a Thursday, T&S showed up with 2 people to do the work. After 2 hours and 15 minutes they left, but they had worked on a vent that had no problem. I had send within 15 minutes of them starting the repair a text to Carlos, pointing out that his team seemed to be working on the wrong vent, asking him to make sure that they are working on the right vent. He responded within 10 minutes that he would. Later I asked also to make sure that the T&S team would do the repair as discussed, as it looked to me all they were doing was patchwork. After the T&S team left I contacted Carlos again, letting him know that the team had left after 2 hours and 15 minutes, no wood was replaced and that I had the impression that the wrong vent was worked on. I asked for the photos of the repair and a detailed invoice, because $1700 for a 2.25 hour repair job seemed excessive. I also placed a call to T&S office, leaving a message for the general manager or owner to call me. NOBODY bothered to call me that day. Carlos responded next day by text that he would send my request to Operations. By Friday afternoon I still had not gotten any call back or the photos. I pointed out that if nobody will address my concerns I will have to cancel the payments. On Saturday Carlos did send a text, letting me know that on Monday I would receive the pictures and invoice., but for the time being he send some photos of the repair. The photos showed clearly that the wrong vent had been worked at. On Monday morning at 7.30 am I received an email from Josephs E. with the photos and the invoice for the work. I responded with their own pictures that the wrong vent had been worked on, and asked for a call by noon. NO CALL back At 1pm I call T&S again, leaving another message with Julia for Josephs E. requesting a call back. NO RESPONSE On Tuesday T&S Roofing finally contacts me to reschedule the repair, I have a conversation with Josephs E. about the pricing too, explaining to him that the labor cost of $1,700.00 for a 2.25 hour repair job is very excessive. His final response was that T&S does not calculate their pricing by labor and material cost, but rather by the SHAPE of the work ??????? On Wednesday the same T&S repair team showed up at 8am. Within minutes Josephs calls, letting me know that the roofer on the job let him know that the vent they repaired the first time around was the one that needed repairs, but out of the goodness of their hearts they would repair the other vent too. This time the repair took 4 hours, plywood was exchanged, the wood showed water damage. T&S spend a maximum of $100 on materials. That leaves $1,600 for the 4 hours the repair required, $400 per hour or $6.60 per minute. My request for explanation of the price charged for the repair with Josephs turned more and more bizarre : His reasoning included lines like: T&S gives a warranty, I should be happy that I got a second Vent worked at for free, their company came to do the repair within 2 days���.. I asked again to receive a call from the general manager. I got to talk to the Marketing Manager, Alexandria A. Her try to explain the price was even stranger: T&S does not calculate their prices by cost of Labor and cost of Material. The time factor has absolutely no influence on the price. T&S charges by the Scope of work. T&S estimators are not roofers and not necessarily familiar with the volume of work required for the repair, so the estimate must include a cushion for T&S T&S charges premium prices for the peace of mind that comes with the one year warranty. T&S is not a PIRATE ROOFER, who will give a low estimate and screw the customer. If I wanted to pay by the hour I should have said so at the time of the estimate. And so on������ I need to point out that during our phone conversation I repeated all the above statements to Alexandria for accuracy of my review. She accused me instantly of trying to get a discount by threatening with a review. I never asked for a discount, I asked for a fair, transparent price. In the end I paid their price ��� it is not worth it too me to take them to court, lawyers cost $400/hour too. But you should be very careful dealing with them.
    - Rainer L.
  • A
    Gables Pressure Cleaning & Painting
    Elias Kessep is a true professional who cares about the quality of his work and your satisfaction with his work - a rare commodity in today's profit driven enivironment! So, it was a pleasure and refreshing to do business with him. Prompt, courteous and skilled he delivers outstanding customer service and results. He is outstanding in communicating with you about when your work will get done, how it will get done and even better ---gets it done just like you would hope! In summary, top notch customer service and results! You will be happy when you pay him feeling like you got above and beyond what you paid for- now, when does that happen? l
    - Constance K.
  • A
    Arion Rain Control Systems
    They responded promptly. Very courteous, explained everything clearly. The job was scheduled within a reasonable time. The crew arrived on time, went over the job with me and completed the job in a short time. I am very pleased with the job and would use them again.
    - Maria M.
  • F
    Estrada Roofing
    Jesus came out to give an estimate. I agreed to a price Jesus scheduled the work with me for the next week, one of two days. I checked in by text and phone call- no more response, never contacted me again. Don't commit to a client, take a job opportunity from your competition, if you do not intend to perform the work. or CALL to cancel - it's not that hard and i know you are not 8 years old anymore. And yes, maybe your dog ate your phone....
    - Rainer L.
  • A
    T&S Roofing Systems
    My experience with T&S Roofing was very positive. Starting with the initial call, to the sales person / estimator who took his time to localize and test the area of the leak, to the back office personnel, and the 2-person repair crew. All easy to work with. The repair itself (replacing and sealing a few feet of plywood and flashing, underlayment, etc) took about 4 hours. Until we experience a good couple of storms we will not know if the leak is gone. That's the nature of the work. The price, while not cheap, is competitive and fair, accounting for their other expenses. They also offer a good 24-months warranty period.
    - Raul U.
  • A
    Washoff N Seal
    Henry the owner of Washoff N Seal is very professional. Once I entered my request on Angie���s like st her promptly contact me. He gave me a quote for my House and my mothers house that was very fair. We scheduled an appointment for both houses. I wish I had the before and after pictures. My Mom���s roof was so dirty you couldn���t tell what color it was. When he finished it looked liked a brand new roof. He was very clean and tidy. No splatter around the house. My roof is white and was even worst than my Moms. Again Henry performed a miracle. The roof is sparkling white again. I would highly recommend him. I will be calling him soon to come and clean my pavers in the back yard. Can wait to see how he transforms my pavers. Cost again was reasonable for each roof.
    - Dora P.
  • F
    City Roofing & Construction Inc
    Last year I had several leaks in an area of the roof and I contracted City Roofing to fix it. They quoted that it would take 1 to 1.5 days and charged accordingly, but they were done in 4 hours. Less than 1 year later the same area is heavily leaking. I call them expecting that the repair would be under the 1 year guarantee. An inspector comes and confirms that the repair should be covered by the guarantee. A few minutes later Jacki Espinosa calls and gives all sorts of excuses to not cover the repair (a lot of rain this year, age of the roof, guarantee voided due to Irma hurricane, etc���). The inspector also confirmed that there was no damage in the roof related to the hurricane. I request to speak to the owner, Mario Famada several times. He has not contacted me.
    - ARTURO R.
  • A
    Samuels Kenneth B
    KNS roofing responded to my call in one day. I own a two-story house with a complex roof. Within minutes, KNS knew what the problem was and immediately repaired the roof and stopped the leak. This was important because I was installing a new living room ceiling. The materials they used were modern and top-notch. They have more than thirty years of experience and it showed. They are friendly, professional, and wanted to solve my problem. I have used them twice and I have been satisfied both times. I highly recommend this roofing company.
    - Frank M.
  • A
    Arion Rain Control Systems
    Marlon Nunez of Arion Rain Control Systems was a true professional. He returned all my calls and showed up to the appointment on time; a rarity nowadays! His employees came at the date and time that was made and did a great job. I highly recommend Arion and will use them again in the future.
    - Lisette H.
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Roofing Contractors in Coconut Grove

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