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Pool And Spa Cleaning reviews in Coconut Grove

  • F
    P & H Pool Co
    DO NOT USE P&H POOL I contracted for an existing pool remodel. Resurface, coping,tile, leak find & repair, rewire for in pool lights. It seems like P&H subcontracts every task , so that after starting late, there was a constant uncertainty about when a step in the process would start and finish which caused a chain reaction delay to each subsequent step. There is a large banyan tree next to the pool which was installed in 1996. Its roots had been growing at and around the pool since. This was a surprise to P&H upon initial excavation , such that work was to be further delayed and job costs increase to find another contractor to clear the roots. I had days off and a cheap chainsaw & ripsaw so I spent 22 hrs over 3 days in the dirt(cutting roots) to move things along. Also, Estaban choose one of the only salt chlorination systems (Autopilot) with a filter. It clogs easily & often requiring constant unscrewing & cleaning. It���s completely inadequate for the dirty tree environment(surprising). Lastly, a leak occurred less than 9 months later, Estaban finally came out & couldn���t find the leak, saying he had to get another contractor to ($$$). I went and found the leak, but it needed more excavation and PVC cut to get to a missed root ,then PVC reglue. Estaban disappeared & it took someone else 4 hrs & $800 more to fix. VERY DISSATISFIED NOT RECOMMENDED
    - Mark R.
  • A
    Bora Bora Pools
    We receive pool cleaning and maintenance service. Sammy, the owner is awesome. He and his company goes above and beyond in cleaning and become a true partner. We have a challenging pool with lots of leaves. Sammy helped me to understand the system and the requirements of the system and came multiple times at my request when I had a question. His team is very professional and courteous. They do a great job in cleaning and help me manage the pool tasks. Definitely amazing service.
    - NAKI S.
  • A
    Alligator Pool Services
    Alligator (and Alan, the owner) have done exceptional work for me since I first hired them several years ago to resurface a small pool. Always responsive, courteous, highly professional, and well-priced. My highest recommendation.
    - Joseph J.
  • A
    Tropical Oasis Pool
    From the estimate to the final invoice, Wilson was hands down the most communicative and professional business owner we have worked with here in Miami! He always answered our questions via email or text promptly (most of the time within minutes), and if he was going to be unavailable for a little bit he let us know beforehand. The entire crew of Tropical Oasis was professional and polite, and their knowledge and skill are evident in the precision and craftsmanship of their work. Any little thing we pointed out (and there were only minor things), Wilson had corrected immediately. The only negative with the project, if we had to find one, is that our lawn (which admittedly wasn't spectacular to begin with) is a little the worse for wear because of the sand pile and old pool debris that had to be placed there during the project. However, we don't see how this could have been avoided given that the sand had to go somewhere and it was better there than in our driveway. My husband and I are beyond thrilled with the results of our pool renovation and are very happy to recommend Wilson and Tropical Oasis without hesitation!
    - Sarah W.
  • A
    Always Clean Pools & Outdoor Environments
    Jumar Rodriguez came out and gave me a proposal to remodel my outdated pool.His price was excellent and when given the job he came out on time and under budget.He attached new pavers ,coping,tile and diamond bright.He suggested and upgrade on my light and now my pool looks great.I would highly recommend this gentleman and have hired him to maintain my new pool. My back yard now looks like the vision I had pictured.
    - Roger C.
  • A
    Way-Lyn Pools Inc
    Great, he was punctual on the day of service and reached out to me regarding the repair time. I did not have to "chase" him, which is so often the case in Miami. A rare quality, if you will. The service and part was covered by Hayward. I offered him a tip and he refused!
    - mark R.
  • A
    Way-Lyn Pools Inc

    I have absolute confidence in the fact that I will never be sold a product that I do not need.  Wayne does excellent repairs, and can fix anything.  He always responds to my calls, and is one of the nicest people in the world. 

    I do not hesitate to give Wayne and Way-Lyn Pools the very highest recommendation.


    - hallie y.
  • D
    Bluewater Pool Remodeling/Repair & Leak Detection
    It started out great.  Brian sent an email, we set up a date and the work started on January 4th.  The first day the workers came to drain the pool then a few days later they came to do the work.  The first day, they broke our pool gate and blamed it on the gardner who'd been with us for 15 years.  They came back to finish and they left all of the big chemical bags stuffed into our trash can.  
    Then a few days later they came to add chemicals.  At that time they told us that we had to "brush" the pool daily with a special brush which they failed to mention before.  I asked when they'd be back to service the pool and they said they wouldn't.  When I showed them the deal from Angie's list which included weekly pool service they agreed to do it but they only dumped chemicals in the pool - not what I thought "pool service" meant.  Yesterday they came by to add chemicals for the last time and today my husband noticed that they dumped them on our pool deck which caused a stain.  We called Brian but have yet to receive a return call.
    - Joann S.
  • A
    Sabra Pools
    Emily and her company do a super job cleaning our pool. They keep our pool spotless, show up on schedule without fail, and respond immediately to any questions we might have. Their fee is competitive. Couldn't ask for better service!
    - Stephen R.
  • D
    B & L Pool Services
    We had used this pool service for ~2 years with generally "D" grade cleaning.  We finally terminated our contract this week.  B&L had provided subpar weekly maintenance throughout these 2 years and rarely would respond to queries.  Pool guy would occasionally skip cleaning on assigned days without notice and not make up the lost day.  Owner (Michelle) would eventually explain that there was "a scheduling conflict" or that it had been raining that day and pool tech had in fact come by only to add chemicals.  This was impossible to confirm.  Final straw was when pool gradually turned brackish green....worse than it's been for ~20 years!  Over the 2 years, Michelle rarely if ever replied to repeated mssgs, including the email about this last ("green") event and to my final email terminating service.  This was despite my specific request that she verify the end of our contract.  My most grating concern throughout our 2 year contract with B&L Pool was that Michelle acted as if "the customer was always wrong"...any problems were all our fault.  Never before (~18 years) had we had such poor, unresponsive pool maintenance.
    - Stephen R.
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Pool And Spa Cleaners in Coconut Grove

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