Better Homes Appliance Service Inc

A 522 Reviews

Founded 1999 • Angie's List since October 2000

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2020

Licensing

No License Required for Trade
Bonded
Insured
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Hours

Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
9:00 AM - 2:00 PM

Company Contact

620 Bypass Dr Suite 203

Clearwater, FL 33764

Description

Award-winning. Better Homes Appliance Repair is proud to provide fast, dependable and quality service to our customers in the Tampa Bay Area. We are a family-owned and operated business committed to personalized customer service. We meet the highest performance standards in the business - from employee training to customer care. We have 10 skilled, certified technicians, and knowledgeable office staff to meet your appliance service and repair needs. ...

Verified Reviews

522 Total Reviews
Reviews by Rating
A Rated
447
B Rated
21
C Rated
22
D Rated
13
F Rated
19
Read reviews by category
appliance repair (511)small appliance repair (10)plumbing (12)hvac repair (11)dryer vent cleaning (3)handyman (1)garage door repair and installation (1)auto repair (1)
Showing 1-10 of 522 reviews
A

RATED

10/15/2020

Outstanding. Showed up ahead of schedule and was finished ahead of projection. They also charged me $200 less than Affordable Appliance quoted

DESCRIPTION OF WORK
Replace compressor in refrigerator - freezzer

CATEGORY appliance repair

COST $834

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/14/2020

A

RATED

09/16/2020

Advised how to properly defrost coils

DESCRIPTION OF WORK
Refrigerator temperature situsatiojn

CATEGORY appliance repair

COST $70

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/16/2020

D

RATED

09/15/2020

Technician was on time and knowledgeable. However, one month later and they are still waiting for parts from their supplier. The parts were available from several different suppliers online. I finally just ordered the parts myself. I was frustrated by their inability to obtain parts.

DESCRIPTION OF WORK
Refrigerator repair

CATEGORY appliance repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/15/2020

SERVICE PROVIDER RESPONSE

Yes, some parts that need to be ordered are taking a bit longer these days with COVID but we do get OEM parts directly from the manufacturer and unfortunately 1 of your 2 parts was on back order at the manufacturer. I wish you would update your review since we did receive your part at 3 weeks and went out to complete the repair. We apologized for the delay that was out of our control and in the en...
A

RATED

08/26/2020

I wrote a bad review on this company a couple of weeks ago on a Friday because they were a “no show”. And the following day they called and apologized and said there had been an emergency situation and were sorry I wasn’t notified. I rescheduled for Monday and Jim, the technician, called me Monday morning really apologizing and came to look at our dishwasher at 9:30. It needed a part that had to b...

DESCRIPTION OF WORK
Dishwasher repair

CATEGORY appliance repair

COST $169

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/26/2020

A

RATED

07/17/2020

Justin, the tech, pulled out fridge, turned off and back on. Unit did not start back up. He stated two possibilities, retrieved a part from his truck and installed it. Turned back on and fridge started up. Soon started cooling down; and, in about 8 hours, it was already almost back to normal temps. I was very pleased with the service that I received; and, I would not hesitate to use them again or ...

DESCRIPTION OF WORK
Refrigerator not cooling very well

CATEGORY appliance repair

COST $209

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/02/2020

F

RATED

05/29/2020

couple months ago I called them with a freezer leak - the tech said it was because the freezer was overfilled and there was no leak. at the same time i mentioned the display panel was missing parts of the numbers and said replace it - when they were supposed to do that they didn't have the display panel so I decedided not to get it replaced. since removing items from the freezer but it continued t...

DESCRIPTION OF WORK
freezer leak

CATEGORY appliance repair

WORK COMPLETED ON 05/29/2020

SERVICE PROVIDER RESPONSE

I am sorry to hear that you did not agree with the technician's diagnosis but we always warranty our parts and our labor so issues have to be fixed in the correct manner in order to not void that warranty. You were not willing to move forward with the repairs recommended by the technician and the technician would not perform the repair that you wanted because it would not be warrantied. You were n...
A

RATED

05/23/2020

Fortunately, the service person had all the necessary parts in the truck, so all was ok.

DESCRIPTION OF WORK
Fix my refrigerator

CATEGORY appliance repair

COST $500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/13/2020

A

RATED

05/02/2020

Excellent. I've engaged Better Homes for various appliance repairs for more than 10 years now. Larry was punctual, courteous and provided excellent information and advice. He had repaired the same Kenmore approximately 10 years ago. It was very nice to see him again. Couldn't ask for better. I highly recommend Better Homes and Larry too.

DESCRIPTION OF WORK
Repair Kenmore washing machine.

CATEGORY appliance repair

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/02/2020

A

RATED

04/29/2020

Brian arrived on-time, was thorough and efficient, and was finished in under an hour.

DESCRIPTION OF WORK
Microwave unit in wall oven combo failed. Need to remove from wall and repair.

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/29/2020

A

RATED

04/18/2020

Very well - professional courteous and efficient

DESCRIPTION OF WORK
Washing Machine

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/18/2020

Services Offered

Appliance repair – refrigerator, washer, dryer, garbage disposal, microwave, oven, dishwasher, ice maker, freezer, range, wall oven, disposer, compactor & ice machine.

Services Not Offered

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General Information
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
No
Emergency Service
No
Warranties
Yes