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Garage Door Repair And Installation reviews in Champions Gate

  • A
    Above The Rest Doors
    I called Doug in the morning to schedule an appointment and he indicated he had a time slot open that same afternoon, which I took.  Donnie arrived 5 minutes before the 2-3pm arrival window I was given.  He showed me the steps I should do monthly to help keep everything in good working order (lubing wheels and other parts), and he adjusted the spring to balance the door. His service got rid of the  loud "nails-on-chalkboard" sound that was quite irritating.  And now I know how to prevent that from happening in the future, with proper monthly care.  It all took less than 30 minutes.  Will definitely use for future needs!
    - Rebekah B.
  • A
    Above The Rest Doors
    After looking through Angie's List for a local repair company I came upon Above the Rest Garage Door.  It was early, before 9am, but Doug answered the phone.  I explained the problem I was having the the garage door and he told me that he would be out within the hour.  And he was.  Doug was very knowledgable, explaining everything he was doing, and what the problem could be.  Thankfully, after some adjustments to the garage door eye, it started working again.  Doug also checked all the connections as well at stapling loose wires.  All in all, the service call took about 30 to 45 minutes.  
    Doug left and the garage door was working fine, even better than before, however when I went out to pick up the mail later that afternoon, the door stopped working again.  Hmmm....I phoned Doug.  
    Again he answered the phone and I told him the problem.  He stated that he would be back that day, however because he was across town it wouldn't be until later that evening.  I told him that would be fine.  He called when he was on the way and checked out everything again, found the problem quickly, got it fixed, and it has been working perfect ever since.  I would not hesitate to recommend Doug Berlin and Above the Rest Garage Door Repair to anyone.
    - Jackie W.
  • A
    Above The Rest Doors
    I contacted Doug on a late afternoon 12/14/2012 and he promptly came out the next morning to repair my garage door that was getting stuck after about opening one foot from the ground.
    After inspecting the problem, he immediately knew that the springs were the cause of the issue.  The problem was that the springs had simply come to the end of their life cycle.  He notified me that the springs were not doing their job but the motor was functioning as designed.  When the motor detected that it did not get enough assistance from the springs, it automatically (and correctly) stopped pulling the door up.
    Doug also showed me that the garage springs should be able to hold the garage door up so the door doesn't come crashing down.  The garage door WAS crashing down on its own if the latch was removed from the motor's chain mechanism.  This was clearly also a safety issue.
    Note that Doug had honestly also given me the option of repairing the existing spring, but there was no guarantee how long it would hold up.  I opted for new springs as the cost was not much more than a repair and safety was a prime issue for me.
    Unfortunately, Doug did not have the proper springs in his truck and had to reschedule to come back and replace the item.  So I rescheduled for him to return on 12/18/2012 to complete the replacement.  As the home was vacant and being prepared for rental, I left the door unlocked in the morning and the replacement was applied in the daytime.
    I did not actually get a chance to check the garage door until the next day.  But there was a problem as the new spring was defective.  I called Doug around 5:30pm and amazingly, he came by within 15 minutes, replaced it with a brand new one and now the garage works better than it had in the previous 6 years I had lived in the house!  And it was a lot quieter!
    Doug is very professional and honest and extremely responsive.
    I would definitely hire him again in the future for any garage door issue.
    - Jackie H.
  • A
    Precision Overhead Garage Door
    Excellent job. Easy and affordable. New door and opener including all new hardware inside.
    - PAUL O.
  • A
    Discount Garage Doors Inc
    unknown
    - Nathan S.
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Garage Door Repairs in Champions Gate

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