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Lighting Installation reviews in Centerville

  • B
    Anytime Electric
    Johnny was my contact person. After emailing and delays on my part we set up the job to be done on 03-04-2019 after five months getting to that point. The workers were Adam (the foreman) and JC his helper in training. They called ahead of time around 9:50am and said they would be at my house in 30 minutes. They arrived at 10:58am. They did a good job replacing 8 fluorescent bulbs and changing from what I had to a more eco friendly bulb that lasted longer, and replacing 7 ballasts and replacing 2 vent fan motors in both bathrooms. I supplied the fan motors and they just charged the labor to install them as well as the labor for the bulbs and ballasts. They finished the job by 2:15pm and said I would be billed. The trainee did one ballasts by himself, and had problems and was taking longer than the foreman did the others, and I joking said "I'm getting the trainee rate aren't I"? Adam said he would make it right with the bill. The bill arrived on 03-15-2019 for a total of $605.00 and a simple description of: Service call to repair kitchen & bath lights and change out bath fan motors. Labor and materials included. Adam & JC. I emailed Johnny in that I wasn't questioning the bill, but wanted it itemized for the price of labor, bulbs, ballasts. After 3 tries to get my answers over 10 days, the email address kept coming back to me with "Fatal Errors", and so I called Johnny on 03-25-2019. He answered the phone and apologized in that they had changed from a .net to a account and said he would call me in and hour from his office to get me what I needed. And hour later he did call and said the 8 bulbs were #10.00 a piece, the 5 ballasts were $20.00 a piece, and the balance was labor for 3.5 hours. I told him I thought it was 7 ballasts, and he said he thought the writing of his foreman was a 5, but to not worry about the extra $40.00. I then paid my bill with him over the phone by charging the $605.00 to my credit card of which he emailed me confirmation. When we started the process of setting up the appointment he confirmed in an email on 09-28-2018 that the labor cost would be $100.00 per hour for two men. I've pasted that email but inserted names instead of email addresses as Angie's List does not like email addresses in the summary. ( From: Johnny To: Steve: Sent: 9/28/2018 3:05:54 PM Eastern Standard Time Subject: Re: Electrical Service. Yes, that is correct. 2 Men $100 hr) in a reply from Steve to Johnny (On Fri, Sep 28, 2018 at 12:22 PM Steve wrote: Hey Johnny ,I got your message on my phone answering machine. You said $100.00 per hour for two men.  Is that as you say, or is it $100.00 per hour for both men meaning the expense would be $200.00 per hour to me, or just $100.00 for the first hour of the job? Steve) I then emailed Johnny back thanking him for the credit card email confirmation and said I assumed the 3.5 hours of labor would be $350.00 meaning a difference in $75.00 in labor. I said I felt I should have been charged for 7 ballasts, so accounting for that, could he do a credit card credit for 35.00? Johnny replied in an email his itemized list below: (From: Johnny To: Steve Sent: 3/25/2019 3:19:06 PM Eastern Standard Time Subject: Re: Invoice 8679 from Anytime Electric, Inc. Steve, Labor 3.5 hrs @ $125.00 hr =$437.50 Material $180.00 437.50 + 180.00 = 617.50 Thanks, Johnny) So, from that information the total still doesn't add up to $605.00 that I paid for, and the labor rate quoted to me prior to the job had gone up $25.00 per hour. Because I had already paid the bill and didn't have any leverage I decided not to do another follow up reply and just chalk it up to experience. Maybe the labor price had gone up at the beginning of the new year. The foreman didn't really make it right in my view to the trainee issue. We all know of the markups on materials businesses do. The ballast price seemed fair, but the bulb price of $10.00 was excessive. I priced the bulbs afterwards at Wal-Mart, Home Depot, and Lowe's and they were $2.50 - $3.00 each. I've stated above that I would not rehire and had I voiced my opinion before paying the bill, Johnny may have accepted the labor rate he quoted me in 2018, so in the future I may use them again as this was the 3rd since 2010 I used their services, but will re-check out other competitors on Angie's list as well.
    - Steve C.
  • A
    Reynolds Home Builders
    Reynolds Home Builders did an outstanding job. When we were looking for a contractor Debbie was the only one who actually listened to what my fianc�� wanted as opposed to trying to talk her into what they wanted to do. Miles, the Forman responded promptly to every call. As with all big projects there were a few bumps in the road. However, Miles and Debbie addressed every concern we had. They and their team were very professional. I am typing this review while sitting in our new room and enjoying football. I highly recommend Reynolds Home Builders.
    - Ted M.
  • D
    Fraser Electric Inc.
    They had me on the schedule for June 27 and weren't able to get to me. When they finally came June 28, they fixed the 6 lights before they left but within a week, 2 lights stopped functioning. They sent my bill to the wrong email address so I hadn't paid it. They called me demanding i pay, bullying me and rudely badgering me into giving my card number. They said it wasn't their fault, they had used my bulbs instead of theirs, and gave me $10 off my bill. They said I'd have to pay for another service call. I won't use Fraser Electric again!
    - Mary B.
  • A
    EXCELLENT! They were punctual, professional, did what we discussed, left areas clean, and before they left we verified everything was done and done perfectly. With extra time they installed another motion light. These gentlemen exceeded my expectations.
    - Connie W.
  • A
    Albritton Electrical Service Inc
    WONDERFUL! Two electricians arrived exactly when promised, worked non-stop, and finished everything on my list in 4 hours. They were polite, professional, patient, and thorough. They exceeded my every expectation. I was also very pleased when I first contacted this company that I reached a real person who could handle questions as well as scheduling without waiting for a call back. They've made a lifetime customer.
    - Carol E.
  • A
    Handyman Services LLC
    - HENRY F.
  • A
    Service technicians arrived promptly and quickly and efficiently replaced a ceiling light. We had the replacement light on hand so the technicians were able to do the switch out fast. This company charges a flat hourly fee for its services. Unlike some other companies, when the techs finished they asked if there was anything else for them to do. We had a couple of general questions, which they answered easily.
    - David M.
  • A
    I purchased an Angie's List Big Deal for 2 hours of electrical service.  We had previously purchased a ceiling fan for our living room, but because there was no current overhead lighting in place we did not want to proceed with trying to install it ourselves.  It worked out perfectly to find this deal!  They were able to get into the attic to get it wired, get the fan hung, and hook the fan up to a switch in our house that was for who knows what within the 2 hour time frame.  The only thing I thought was odd was that they included travel time to our house within the 2 hour time period of time.  That may be standard- I have no idea- but even if it is, I still find it odd.  Regardless, we were happy with the service provided.
    - Kim Q.
  • A
    Fraser Electric Inc.
    I have used Fraser electric multiple times and they are always professional and get the job done correctly.  Matt and Tim were excellent.  Matt took the time to explain to me different lighting options along with the pros and cons of each one so I could make an informed decision. Tim was very professional.  Michelle Fraser takes care of the billing.  She called me several times to discuss the work and make sure I was happy with the charges.  I highly recommend Fraser electric. Excellent family owned local business.
    - sherry T.
  • A
    The Fix-It Chick
    I phoned Donna after finding her on Angies List, left a message, to which she promptly returned my call. I booked a date about two weeks out. Donna asked the nature of the work and wanted an inventory of the specifics. On the date we had booked, Donna called to let me know they were running about 45 minutes late. Upon arrival, following quick introductions, I showed them the work to be done and they both quickly divided the labor and went right to work. A few supplies were needed so Donna left and made the  purchase. After about 5 hours, the team had beautifully completed my list of odds and ends and completely cleaned up after themselves. Both Donna and Mitch are very professional and tireless workers. I have already booked them again for some additional tasks that I need to have done. I don't believe there is anything this team cannot do. I highly recommend them both.
    - Bonnie R.
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Lighting Companies in Centerville

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