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Counseling & Mental Health reviews in Casselberry

  • B
    The wait time for Dr. Bansal is fairly short compared to many doctors, usually under 10 minutes.  The office and waiting room are very small, but there usually aren't many people there so it's not that bad.
    Dr. Bansal was very good at listening to me and asking relevant questions.  I have been having trouble remembering things and her initial diagnosis was pseudodementia caused by anxiety.  She prescribed an antidepressant and recommended more sleep.  That definitely improved my symptoms.  However, I still have some problems so it's not the entire solution.  She recently recommended I see a psychiatrist but couldn't give me the names of anyone she could recommend.
    Overall I think she's done a good job, but her english is a little weak so it makes it more difficult to understand her due to the accent and grammar differences.  I only know how she did with me and she definitely helped.  She's very calm and she takes time to explain things. I didn't feel rushed.
    - LARRY S.
  • A
    Will is great. A real person who listens well and give wise advice.  We found him to be very helpful & professional.  The only reason he got a "C" Billing and Administration is because he only accepts cash/credit cards, no insurance.
    - Kimberly C.
  • B
    Dr. Lozano said it is office policy NOT to fill out any forms or letters for any insurance providers under any circumstances. She also said she does not take any time to talk to patients about their problems (she said that that is the job of a psychologist, not a psychiatrist) and that her primary, if not only function, was to write prescriptions. But there are NO psychologists in this office who are in the First Health/Medical Mutual insurance plan, either, so I have to see a psychologist in another office [and his office has no psychiatrists in my health insurance plan, making me wonder how often they might communicate regarding my progress and/ or needs.
    Dr. Lozano was willing to write a prescription for an SSRI for my depression, and actually GAVE ME several choices of medications to choose from! [I have been on psychotropic meds for a long time, but not for almost a year since moving to FL in July of 2012, and have been on numerous different psychotropic meds, so I knew which meds did NOT help me and which actually made me even more depressed or had other horrible side effects, but had expected her to at least ask me more about my condition before writing me a prescription for whichever drug I requested.]
    Another patient in the office had an appointment with Dr. Lozano at 1:15 p.m., right after mine, and he actually walked out at 2:00 p.m. because he said, quite publicly, that he thought it was ridiculous to schedule his appointment during the doctor's lunch time. I do not know if he returned or not.
    The office was very neat and clean and had several magazines available, although not of a wide selection of names or topics. The chairs were comfortable and at least the TV was not overly loud and was not set on FOX news, as not everyone agrees with the political views of that show.
    Despite the shortcomings listed above, I plan to continue to go to this office, but I scheduled my next appointment at 3:00 p.m., as I believe that the doctor should be through with her lunch and back on time by then.
    - JOSEPH B.
  • F
    When I made the initial call to get an appointment the receptionist was not very friendly. I should have stopped there but made an appointment anyway. When I walked into the office for my appointment I felt like I was on display. It was big open room with a hospital type ambiance and a lot of people just staring at you when you walked in. The doctor was on time and didn't make me wait too long. I only went one time to this doctor.  I don't want anyone else to have to waste their time or money going to this doctor.
    - David J.
  • A
    To me he walk on water.  He one of the most caring professional I have every meant.
    - Richard C.
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Counseling Services in Casselberry

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