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Decks reviews in Carrollwood

  • D
    Tampa Decking & Pools
    Disappointing. I signed the contract on 5/28/19 and was told the work would start the following week, but work didn���t begin until 6/23/19 and completed on 7/10/19. Owner blamed it on rain but the worker said they were doing other jobs. Once the work began, one worker showed up at 11 am and left at 1 pm some days no one showed up. This went on for a couple of days and then he found someone to work with him. They seldom began work before 11 am and left early. The owner assured me at the contract signing that he had seven gentlemen working for him and would stay on the job until it was finished. One worker and sometimes two, would show up and work a couple of hours most days. Worker said he didn���t know what was in the contract and when I showed him what was agreed upon, he called the owner who then was argumentative and said he didn���t work for free and that unless it was in writing, he wasn���t going to do it without additional cost. He didn���t include everything in the contract that I asked to be included in the scope of work, but I thought they were small details and not necessary to put in writing. My fault for not insisting everything was in writing, down to the products used. The worker argued about how expensive the crack filler was and insisted he didn���t need to fill the cracks all the way. I told him i was paying for it and would like it done. The cracks were so deep I stuck sticks in it to show him. He filled the cracks the next day. He was belligerent and even when I���d ask what he was going to do that day, he would tell me to leave him alone he knew what he was doing. Owner told me they were using self leveling concrete, but when I asked the worker if that was what he was using, he called the boss and was told that that would be an extra $850 because it was not in the contract. At the final inspection I pointed out what looked like collapsed bubbles in the finish and blank spots where the faux finish wasn���t completed, as well as areas where it looked like paint was just dropped on. This was on the upper deck. Owner said it was natural for the product they used. The same product was used on the lower deck and no bubbles were on that surface. There are dark brown paint spatters on the deck where a border was painted. After another argument, I told him to just finish, move the patio furniture back in and leave. He said the contract said they would move the furniture out, but not back in. The contract said they would pressure wash the screened in enclosure, but when I pointed out the mold on the outside of the screen, he said they only do the inside screen, not the outside. The job wasn���t finished until 7/10/19. The owner and worker were disrespectful and frequently argued over the scope of work. They made no effort to keep grit out of the pool which resulted in the pool cleaner replacement of bearings and wheels. My pool brush head was broken when they used it to fish out something they knocked in the pool. The sprayer on my hose was crusted with their concrete and I had to throw it away. Small things, but on the whole added up to a lack of care and quality of the job. Even though he asked what he could do to make it better, it was too late at this stage of the job and I just wanted him off my property and didn���t ask for anything more. For the amount of money I paid, $12,500.00, I expected a better quality of product and service. Owner said he had a good rating with Angie���s list and the Better Business Bureau. I couldn���t find his business on this site and there was a complaint similar to mine on the BBB site.
    - Anne A.
  • A
    Extreme Surface Protection
    The two sons showed up thirty minutes before the scheduled time. They were very polite and friendly. They worked extremely hard both days, pressure washing the pool enclosure and patio the first day and then resanding and resealing the pavers the second day. They cleaned up the areas both days and did a fantastic job. The first time it rained, the water beaded up on the pavers. We highly recommend this company as they take pride in their work and do exactly as agreed upon.
    - Dianne S.
  • A
    Bay Brick Pavers Inc
    We hired Bay Brick Pavers after meeting with the owner, Ted Wilson. He suggestion specific paver patterns and colors after completing a detailed quote after a visit to our home. Our patio and pool area is complex due to the different elevations. Ted assured me that his crews have the experience to complete the project and transform our patio/ pool area into a beautiful, entertaining area. I had requested quotes from other companies who took the time to come out and measure our patio/pool but always failed to follow up with a quote. I believe it was because of the complex, multi-elevations. They apparently did not have the experience. Ted and his crews followed through and what a transformation! The delivery of the pavers, installation and completion was better, smoother and more spectacular than promised. Both my husband and I are so pleased and proud of the results! I often wondered why we did complete this project sooner? We met Ted Wilson by accident and with the new designs in pavers he suggested, the timing was perfect.
    - Ann M.
  • A
    SUPERIOR BRICK PAVERS
    Superior is an apt name for this company. What a transformation to our deck and patio. We are thrilled with how it came out and the workmanship is superb. They are a family owned business and were a pleasure to work with. It was a great experience all around. Superior Brick Pavers sure gets our as tops.
    - Bernard C.
  • A
    Hoffman Pressure Washing Services Inc
    Fantastic Job! Not sure why I waited so long to get this done. Hoffman Pressure Washing was very professional and clean up was impeccable with NO residue from the high pressure cleaning. I will be using Hoffman Pressure Washing again and would highly recommend their services!
    - James P.
  • A
    SUN PAVERS OF FLORIDA
    Went quickly and professionally. We hit a few snags along the way with our design (needed to create circular areas at corners to accommodate a large outdoor circular 8-seat table and patio furniture in the opposite corner). Additional product arrived within days (with additional pricing), and installation happened quickly and professionally. The only negatives are 1) workers left numerous cigarette butts in lawn that we are still picking up weeks later, 2) after we asked to have remainder of pavers left, they were still taken away. We are disputing this, and have held out $200 in final payment; 3) They did provide pool cleaning at the end of the installation, but could have been more thorough! Otherwise, based on timing and workmanship, I would definitely hire again.
    - Sharon S.
  • A
    Hoffman Pressure Washing Services Inc
    They did an excellent job pressure washing my home and paid great attention to detail, (and I am quite picky...!)  I appreciate people who take pride in their work and are not just trying to get in and out. This is certainly the case with Hoffman Services.  They are fair and honest and easy to talk to and work with...that is really important to me.  They listen and go beyond expected! They are reliable and on time. My house sparkled when they left and I highly recommend them!  I will definitely use them again.  
    - Deborah A.
  • A
    All Bay Decking
    We have used All Bay Decking to seal our river rock pool deck and pressure wash the driveway and sidewalks every 1-2 years since 1999. We have always received fast, reliable service at a fair price. The finished product looks great and lasts longer than anticipated. We have been able to maintain a 30 plus year old pool deck and it always looks great after having it sealed. We are very satisfied with this company and will continue to give them our business.
    - James E.
  • A
    Tropical Paver Sealing
    They initially came out back in April and washed and sealed the pool deck pavers. It looked awesome. Then came all the rain, the mold and mildew started to come back. I was able to bleach some of it away, but had to end up spot power washing it myself.
    I contacted them about the issues I was having, and they sent out a crew to pressure wash and apply another coat at no cost!
    Totally satisfied. I recommend them and will use them again in the future!


    - David S.
  • A
    SUPERIOR BRICK PAVERS
    Kent was VERY professional.  Told us when things would happen, and, for the most part they did.  Due to the VERY rainy season, things were often delayed.  However, when the weather was good, so were they.  Did a beautiful job in approximately the time Kent said it would take.  Again, the weather stunk for us.
    - EILEEN M.
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Deck Contractors in Carrollwood

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