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Basement Waterproofing reviews in Carrollwood

  • A
    AAA Services of Central Florida Inc
    We had water seeping in around the fireplace in our family room during heavy rains, but were not sure exactly what needed to be done fix it. We called AAA Services and Joe Logan, the owner, came out to assess the situation. He recommended a concrete curb, 20 feet long and 12 inches deep, be placed against the house around the fireplace and that a nearby down spout be extended to move rain water further from the house. He e-mailed a detailed estimate the following day. After thinking it over, we scheduled the work. A few days before the work was to begin, we asked if his crew could also install a built in microwave oven for us while they were here. We had intended to do it ourselves, but found that it needed more cabinet work than we had anticipated. He stopped by and gave us a verbal estimate the morning that the crew came and we agreed to have this done as well. The exterior work involved digging up part of the landscaping along the side of the house, building the form and pouring the concrete. After completing this, the two man crew installed the built-in microwave for us. A few days later, the crew returned to remove the forms for the concrete and to reattach and lengthen the down spout. The crew was polite, well groomed, and competent - people that you would be glad to have doing work in or outside your house. They left the landscaping in very good shape, cleaned up their work area, and did an excellent job on the microwave installation. After each portion of the job, Joe Logan called us to make sure everything was done to our satisfaction and I was really impressed by this commitment to customer satisfaction by a contractor. When I noted that the down spout extension did not match the color of the existing downspout, as I had annotated on the signed proposal, he picked up a matching piece from the company that replaced our gutters and fixed it the next day. While we will not know for certain if the water seepage problem is solved until the heavy rains this summer, our experience with this contractor to date has been outstanding.
    - THERESA D.
  • A
    David Spence Inc.
    - Jody W.
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Waterproofing Contractors in Carrollwood

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