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Window Replacement reviews in Cape Coral

• A

  Rick Krakow Llc

  We could not be happier with their service. Josh Auer was very personable and courteous. Josh and the gentleman working with him did a great job, they were quick and took very good care of us. I would not hesitate to recommend them to anyone nor would I hesitate to call them again if need be.
  - Janet S.
• A

  Alufab USA Hurricane Protection

  Company used quality materials, installations were prompt and professional. Sales representative and office staff were pleasant to deal with. Project was done in two phases due to our budget. The only delay in each phase was waiting for the windows to be custom made. A fact I can deal with. Within 10 days of the arrival of the windows, the installers were here putting them in. Installers were done, area cleaned up, and gone in less than 7 hours for each phase. Also, had no issues with the city inspector.
  - Terry M.
• A

  Storm Smart

  My salesman Bill sold me on the shutters, He was very professional and knowledgable. Answered all my questions thoroughly, did his job. I would highly recommend him. On delivery, Rafael Perdomo was amazing. He really put his best effort forward. I appreciated him asking when I wanted him to come in the morning and honering that. Both men praised the owners on how well they treated their employees, makingit feel more like a family. Kudos to everyone. Good job done start to finish. This was a refreshing company as, unfortunately, all companies are not out to do the best they can.
  - Jane G.
• D

  Impact-Ready Inc

  I did an initial project with Impact Ready where they replaced 4 large windows with 2 large windows. They did a very professional job (in 2014). I then had them replace the rest of the windows in the home in 2016 and they had untrained and unsupervised staff involved in the project. I ended up painting around all the windows outside myself and had a long conversation with the owner about it. He took off some of the cost which I was satisfied with (though I would have preferred they had done what they committed to with qualified staff). Two months ago I called them (it's been over a year since they finished) to let them know that two of the windows had turned cloudy. I then called them 10 days later and then again several weeks after that. Each time a call back was supposed to occur and each time they failed to respond. I asked to speak with the owner and was told that he wasn't available. When I asked them to have the manager of the team responsible for making the repairs call me back today I was told that I would have to wait until the owner was back. I'm not sure if this company is even viable at this time. I certainly would not use them again and would not recommend them to anyone considering having them perform window work.
  - Frank C.
• A

  Worth Windows & Doors

  They were on time, they worked right on the budget and they answered all my questions before they even started that made me comfortable with the project, they were very professional, they work clean and they care about the property.
  - Daniel D.
• F

  Home Performance Alliance Inc

  AWFUL we were introduced to this company at a Vendors Home Show in the Cape Coral Lowe���s parking lot. We felt since Lowe���s was hosting the event, that the providers were recommended. Traditionally we only use providers we���ve researched via Angie���s list. This was the worst experience we���ve ever had with a provider. All the installers that did the actual work were polite, courteous and did an excellent job. However;;;;; customer service from the front office was a nightmare from confusion regarding how and when to install the window, repeated improper and untimely filing of permits, unreturned phone calls, confusion among staff regarding the project and their inability to answer our questions or update us on the delays and then in the end it took several weeks and several phone calls to have them come back to do the finishing stucco and drywall work to complete the job. We hired them on March 1, 2018 ( payment up front required) and it was finally completed August 4, 2018.. BUYER BEWARE!!
  - elizabeth l.
• B

  Alufab USA Hurricane Protection

  Jack came to look at our windows and give an estimate. I was a little surprised at how little time he spent with me compared to other companies. I spoke with him for maybe 5 minutes and he spent about 10-15 minutes outside the house taking measurements and then left. He was very nice, but it just felt strange considering the amount of money possibly being spent. He emailed me a quote which was very high compared to another extremely reputable company according to angies list. I have know idea about the work they do, but it seems like according to others they do a nice job. I just can't get over the lack of time spent with me even though he mentioned I could call with any questions. The problem is, most of the questions I would ask is a result of the time other companies spent explaining things to me as I have never replaced windows before. I wish the company all the best and hopefully they learn to put forth a little more customer service on the initial visit of others. First impressions mean a lot.
  - Matt J.
• F

  Rolling Shield, Inc

  I spoke with Bruce over the phone and he was very pleasant. He sent me a lot of literature to look over the weekend before I saw him. When he came over the following Monday (16th) he seemed to be very knowledgeable. I did find it odd that he handed me his pad of paper to take notes of the measurements of all the windows. I thought that is something he should have done himself. At the very end of our time spent with him, he started talking about his political views. Regardless of mine, that was not a smart idea on his part and it had nothing to do with why he was there. With all of this, the biggest reason for the F is he promised to get me a quote by the weekend. It has been two weeks and I still have nothing from him or the company. There is no chance I would spend the kind of money required for this job with a company that already has made these types of mistakes.
  - Matt J.
• A

  Affordable Window Systems

  Affordable Window Systems was a pleasure to deal with from start to end. Dave was very knowledgeable and did a great job explaining the different options of windows, answering patiently all my questions. He would work with my budget and was very accommodating when it came to setting appointments. Once I made my decision, the paper work was minimal which I personally very much appreciated. After the initial measuring, Greg from Polusa Construction came by to familiarize with the project and to make sure the measurements were correct. The windows very delivered in the time frame I was promised. I was told that the windows and sliding door would be installed in one day. I was a little skeptical about that but Greg and his team from Polusa Construction made it happen. They arrived in the morning, I left for work with old windows in my home, and in the evening I returned to a home with brand new windows and sliding door. AND the Polusa crew left my home spotless and clean! The inspection was scheduled and ���we��� passed with flying colors. Thank you Affordable Window Systems and Polusa Construction for a great job. I couldn���t be happier with my new windows!
  - Gabriela D.
• F

  Home Performance Alliance Inc

  August 8th,2017 Home Performance came to install our Windows. First i did have company from NY here and us Ladies were having a pool day. As they went around breaking our windows to start installing theres.I came inside to see how everything was going.My husband ask about the grids and the Guys says no grids Ordered.There was a young man that was in the area that works for the company stopped to check on how the work is going. I apoligized my attire as friends from NY were here.He was a pervert kept looking at my breast saying more woman the better. I let that slide.But i said these are not the Windows i ordered. My bathroom window was frosted which i told Stacy NO i want clear Nobody can see me.My Dining room Window only opens from one side I said no we had 2 windows there where is Stacy.I tried calling her numerous times. The business card i have Cellphone number was a Gentleman live in Fort Lauderdale Im calling the Company and Getting a Josh. Josh says he will call me back. Josh Never calls back i leave Voicemails Josh never returns the calls.Finally they call to set up Inspector for Codes. Now i am upset and saying nobody is calling me and all my windows are wrong. Stacy will not return my calls as i left many messages for her as well. Finally talk to Josh.Josh will re order me a new window for my bathroom. what about the Grids.I wanted the pretty looking windows oh no we cant do that we would have to replace all the Windows.I said well since you make them there i want grids. Josh informed me They Do not Make the Windows there They order them from another Company that make them for my home. I said I want Stacy to call me She Has LIED TO US!!! Still no Stacy Stevanus seen nor heard again. The Inspector came. While he was here and everything is good for code.But now I Noticed 6 out of 7 windows OMG!!! I see little bugs in there i look and WOW!!!! What A SLOPPY MESS INSIDE Yes the Silicone Glue is a mess you have to see this. to me i said omg there is broen glass in side all around the windows. Then the inspector said this is terrible job whoever made your windows.The Gray rubber piece inside is like a road of hills and bugs inside.So i was on the phone again. Finally i talk to a caring kind femaleNamed Heather. She handed the phone to Josh. Josh NEVER ORDERED OUR REPLACEMENT BATHROOM WINDOW. Yes this is very upsetting cant believe. but i have text messages from Heather and calls talking to Heather Now then send Leon the service gentleman which was extremly nice and Helpful only to replace window finally came this was Oct 11. Now im trying to call Heather as I want this mess of a Job and i want my Windows i Ordered.Guess What HEATHER QUITS I GUESS THE DAY BEFORE. I am on the phone with Josh and tell him leon is only here to replace window and what about all this sloppy Silicone Glue inside mess. Leon talk with Josh and tells him yeah this is a mess of windows. He took pictures and i have chips inside the Glass also. I have Videos and pictures of this.Now i am trying to get a hold of CEO Mr. Gary Delia i call and Victoria transfers me to Josh. no dont wanna talk to Josh Hes already decieved me as well as Stacy. I call back I get Ashley i wanna talk to the CEO and invite him to show him these sloppy Windows He buys from another company which i was told they make the Windows there by Stacy Stevanus. Ashley transfer me to Josh. I said Josh did You see what Leon took pictures of.He snap said Yes Mrs Elser we are ordering you all new sashes. I asked what about the grids i wanted. He sadi that wont happen as the windows were made.So now i call back Tell Ashley that Josh is the last person i want to speak with. I had a call From John Serano,Today Oct 13th i called John Serano. Well I pretty much got a abrupt personality from him stating our Sashes were being ordered Josh cares about his work.We have Thousands of Customers we are helping also.Basically saying im not the only customer. I know that. He cut me off before i can say anything except he said WE WILL CALL YOU WHEN THE SASHES ARE IN.Now Mr Gary Delia Please if your reading this i would appreciate to speak with you. This is your reputation of your company. I am so upset. ive cried.Stacy Josh you all ruined my home my dream with these windows. yes i need sliding glass doors for my Lanai and i will not be calling you.Again if CEO Gary Delia i wish he would contact me.Thank You.
  - Cyndi E.