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Septic Tank Cleaning reviews in Cape Coral

  • A
    Crews Septic Solutions
    They came as promised and cleaned out tanks that were full to the top. Good thing our toilets got clogged and that made us look into why. House is only 4 yrs old but I guess with 5 people here, things got backed up. They did a great job in cleaning septic.
    - Esther A.
  • A
    Crews Septic Solutions
    Not knowing the last time the tank was pumped, we hired Crews Septic and they gave us an appointment within a couple of weeks, as it was not an emergency. The only snafu was that their truck broke down the day of the appointment and we told them there was no hurry. Crews contacted us a few days later and rescheduled. They dug out the lids with minimal mess and said that the tank wasn't bad. The tank was pumped and we were advised when the next time needed.
    - ROY B.
  • C
    Crews Septic Solutions
    One guy did the whole job start to finish while the other guy sat in the truck the entire time. No one came into the house. He dug holes in the lawn to find the opening to the tank, and then hooked a hose to his truck. The pumping went fine. After the tank was pumped, the technician told us we had a drain in the tank that wasn't draining efficiently. He told us we needed to call someone to fix that since they didn't provide that service. (They advertise that they take care of all problems relating to the septic. Specifically on Angie's List, they say: "If it flows out of your home, we can fix it." And: "We offer inspection services, repair services and maintenance." ) We are completely unclear as to what drain he was talking about and what was blocking it. He gave us a receipt that has about a dozen boxes on it that name various parts of the system so that the technician can place a checkmark by them to indicate where there are still problems - and he left every one of them blank. The only things on the receipt were our address and the fee paid. We sent the company an email to try to find out if we should be calling a plumber or a more full-service septic company and they didn't even have the courtesy to respond. So now it looks like we're going to have to pay probably a hundred bucks for a service call just to re-diagnose the problem and then another who knows how much to fix it. That's assuming we hire the right kind of company first; otherwise it'll be double the service call charge. We didn't expect this company to fix the problem without charging an extra fee, but they shouldn't have left us with a problem they never attempted to fix, considering their lavish claims. This is NOT a full-service septic company and the workers seem to be very unprofessional. One has to wonder if maybe they could reduce the amount charged for pumping by employing one worker instead of two, since the second never lifted a finger. We've had septic systems pumped for 25 years in another state and never once needed more than one worker show up to do the job. Maybe they could train the second guy to clear drains. Or put him in the office to answer emails.
    - Jean P.
  • A
    Crews Septic Solutions
    Mike showed up and immediately went to work. He quickly found the inspection lid and started pumping. He was very professional and answered all of my questions that I asked him and left my lawn just like it was before he started. I would highly recommend him and Crews Septic staff.
    - Bob M.
  • A
    A1 Gator Septic
    Extremely well. There office is always helpful and courteous, very professional. They are always on time, sometimes a little early, and are great at what they do. Didn't mind my questions and gave me some ideas on how to care for a septic tank. Never had one before. They are my go to people for septic issues or needing to be pumped!
    - Wendy D.
  • A
    Crews Septic Solutions
    I was called ahead of time to remind me of our appointment and confirm the time. Mike arrived on time, introduced himself and let me know what would be done. Once the job was complete he returned all the material that was moved for the job. Mike was polite and professional and did a great job in a very unpleasant field. Thanks again for the great job.
    - Tori L.
  • A
    Crews Septic Solutions
    Crews Septic Solutions was excellent to work with. My initial call was taken by a lady who gave me the price and available times. We made an appointment with a window time frame and said I would be contacted when they were about 30 minutes away. Crews called me about 30 minutes into the time frame specified and said they would be there in about 30 minutes. The truck was here right on time! A worker came to the door, announced they were here and would be starting work. The truck was very clean and new looking. The workers, 2 of them, were very courteous and professional, and answered all my questions completely. They located the tank (I did not know exactly where it was) and dug a hole to get to the lid and hit it perfectly! There wasn't an unnecessarily large hole, just enough to do the job. When done pumping, they filled in the hole and raked the area around it. They completed the task in 30-40 minutes total! I was very pleased and will call them the next time I need this service!
    - Garry L.
  • A
    Crews Septic Solutions
    The two men had to work exceptionally hard to locate the tank opening. They were able to locate it under a thick section of shrubs that had completely covered it. (We were new homeowners and not aware of the location either.) The men finished the project, and we will call again next time we need their services.
    - Sandra B.
  • A
    Clean Earth Water Purification
    Clean Earth continues to answer questions after the installation and services provided They return calls immediately and customer service is very important to them I highly recommend them for your septic system needs
    - Dina C.
  • A
    A1 Gator Septic
    Went well. I called early Saturday morning because we had a minor back up. Got a call back right away and the truck was here about 1.5-2 hours later. They did an excellent professional job and answered all our questions. It did cost more for the Saturday service but I feel it was money well spent. I will definitely call them in the future and recommend them.
    - Ann M.
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Septic Tank Services in Cape Coral

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