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Dentistry reviews in Bunnell

  • F
    Halifax Plantation Dental Group gave me an appointment that day.  I was thrilled and expected that relief would come soon.  When I arrived the staff was courteous.  The dental assistant who first attended to me was also very compassionate and gentle while taking X-rays of my mouth.  
    Everything was going smoothly until Dr. Jennifer Fraser came into the room.  Although it was my first visit, she never introduced herself, she just told me to put on the glasses, announced that I had an abcess and started prodding in my mouth.  Dr. Fraser pulled out this thin long, thin, metal instrument that looked like a needle and it was attached to some wire and a metal L shaped piece at the other end.  She said, "Hold this end in your hand.  I'm going to stick this in your teeth and in your gums."  I asked why she wanted me to hold one end and she said, "To ground it."  I said, "OK.  Is this going to hurt?  I've been in so much pain."  She said, "I see, you think you are a dentist.  Dismissed!!"  And then she walked out of the room.  
    The girls in the room gasped in disbelief.  I was in shock.  They removed the glasses from my face and escorted me to the front office.  I couldn't even speak for a moment, trying to absorb what had just happened.  Finally, I asked the receptionist if I could have the X-Rays that they took as well as my personal information that I had just provided them with.  She said that she needed to ask the doctor.  She came back with an apologetic "no".  I then asked her to shred my information but the doctor said no to that as well.
    At that point, I became furious.  The door leading to the back was open and I could see Dr. Fraser, so I asked her if she intend to charge me for this visit and she looked at me, cocked her head, raised her eyebrows and shrugged.  She never spoke another word.  I gave her a piece of my mind and told her I'd better not be billed and left (without my information or X-Rays)
    It gets more bizarre.  The following day, a police officer showed up at my home to serve me with a no trespass notice from Dr. Fraser. He was needing about $6,000 worth of dental work done and I shared my experience with him.  Guess where he will NOT be going for those services.
    I have no idea what may have been going on in Ms. Fraser's personal life that would cause her to react in such a shocking way to a simple question that I would think a dentist hears quite often.  But she obviously has NO compassion for another human being.  I would caution the reader not to go to her - especially if you plan to ask any questions at all.  This has been the most bizarre incident I have experienced in a so-called doctor's office in my entire life.
    One more thing, one staff member expressed to me her fear of Dr. Fraser in a few short words, because there wasn't much time and more than one staff member apologized to me.  I do not blame them and I do not want to mention their names or identify them in any way for fear that they would be "DISMISSED" like I was.
    - Lisa B.
  • A
    It went very well
    - Dina D.
  • A
    The young man that I talked to was very knowledgeable and he gave me all the information that I needed. Everything was good.
    - Sheryl S.
  • A
    I've been seeing her for several years. She is convenient and thorough. So far her treatments have been effective.
    - Richard H.
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Dentists in Bunnell

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